Playvox Reviews

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63 Ratings
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Score 9.1 out of 100

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What is Playvox?

Playvox equips modern businesses and BPOs with a comprehensive, collaborative and insightful Workforce Engagement Management suite of products including Quality Assurance, Performance Management, Coaching, Learning, Voice of the Customer, Workforce Management, and Agent Motivation software. The automated and centralized solutions integrate with customers' existing platforms and aim to empower agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and revenue generation within hours.

Playvox believes great customer experiences start with people.

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Playvox Integrations

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Playvox Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Playvox Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase

Playvox Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Global
Supported Languages: English, Spanish, Portuguese

Frequently Asked Questions

What is Playvox?

Playvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps.

What is Playvox's best feature?

Reviewers rate Support Rating highest, with a score of 8.7.

Who uses Playvox?

The most common users of Playvox are from Mid-size Companies and the Consumer Services industry.