Playvox Reviews

<a href='' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
63 Ratings
<a href='' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Do you work for this company? Learn how we help vendors

TrustRadius Top Rated for 2021

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Filtered By:

Reviews (1-1 of 1)

Companies can't remove reviews or game the system. Here's why.

What is Playvox?

Playvox equips modern businesses and BPOs with a comprehensive, collaborative and insightful Workforce Engagement Management suite of products including Quality Assurance, Performance Management, Coaching, Learning, Voice of the Customer, Workforce Management, and Agent Motivation software. The automated and centralized solutions integrate with customers' existing platforms and aim to empower agents, team leaders, QA analysts, and managers with the tools and real-time intelligence needed to improve the customer experience and revenue generation within hours.

Playvox believes great customer experiences start with people.

Playvox Screenshots

Playvox Videos (2)

Playvox Integrations

Playvox Competitors

Playvox Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Playvox Support Options

 Free VersionPaid Version
Live Chat

Playvox Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Global
Supported Languages: English, Spanish, Portuguese

Frequently Asked Questions

What is Playvox?

Playvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps.

What is Playvox's best feature?

Reviewers rate Support Rating highest, with a score of 8.7.

Who uses Playvox?

The most common users of Playvox are from Mid-size Companies and the Consumer Services industry.