Plivo Reviews

3 Ratings
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Score 8.0 out of 100

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February 28, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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  • We are using Plivo for sending alerts and notifications all over the globe.
  • This is being used to send important info using Voice Calls. And it is beneficial and easy to integrate.
  • This plays a vital role for us to provide services to our customers and users on the organization level.
  • And it supports is also good so far.
  • Easy integration
  • Customer service is good
  • Services are prompt
  • Providing white label services easily
  • Pricing is a concern
  • For API integration and triggers, Plivo is very helpful for sending alerts, and easy integration is the key. Highly recommend for the developers who are looking for Voice APIs and services to be integrated for sending information.
  • Plivo is secure and provides easy access, and documentation is also good. Delivery reports are also easily accessible.
  • It is good to use Plivo for integration, and also it provides easy access to APIs, and also, the UI is understandable.
  • Even a non-techy can use Plivo and integrate the services if required.
  • You have all the APIs available at a single place for your ready reference. Things are manageable and easy.
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What is Plivo?

Plivo’s Voice and SMS API platform and global carrier services, aims to enable access to quality cloud communications at a low cost. Plivo’s HTTP APIs let businesses add voice and SMS capabilities to any web or mobile app using any web standard language. The platform offers carrier management, call quality, messaging deliverability, and 24/7 emergency technical support. According to the vendor, Pilvo's carrier prices are up to 40% less than the competition. Currently over 70,000 customers (and counting) are using Plivo.

Plivo Features

Additional Features
Has featurePlivo SDKs
Has featureSMS Short Codes
Has featureTwo Factor Authentication
Has featureCustomizable APIs
Has featureMulti-lingual Text to Speech
Has featureRecording Storage
Has featureTranscription
Has featureAutomatic Machine Detection
Has featureDynamic Caller ID
Has featureConcurrent Calls

Plivo Downloadables

Plivo Integrations

Plivo Competitors

Plivo Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Voice API Platform0.0120per call made/per minute
Voice API Platform0.0085per call recieved/per minute
SMS API Platform0.0050per SMS sent
SMS API Platform$0per SMS recieved
Zentrunk - SIP Trunking0.0065per call made/per minute
Zentrunk - SIP Trunking0.0025per call recieved/per minute
Local Numbers0.80per month
Toll Free Numbers$1per month
Short Code$500per month

Plivo Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
30%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
20%

Plivo Support Options

 Free VersionPaid Version
Live Chat
Email
FAQ/Knowledgebase
Social Media
Phone

Plivo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Global support
Supported Languages: All languages