#1 most frequent
United States of America
57.6%34 installations of 59
What is Plivo?
Plivo’s cloud communication platform offers a way for companies to modernize their business communications. Plivo’s API platform lets businesses incorporate voice and text messaging capabilities (both SMS and MMS) into their own applications, and offers SIP trunking and phone number rental services.
Benefits of choosing Plivo include:
Benefits of choosing Plivo include:
• Supports sending messages and making voice calls to 190+ countries.
• Enterprise-ready Premium Communication Network boasts an uptime of 99.99%.
• Superior onboarding with a dedicated solutions architect guiding your integrations.
• Provides industry-leading support services including email, Slack, and phone support.
• Offers competitive and scalable volume-based discounts and pricing options.
• Not an aggregator — direct connectivity with telcos in 100+ countries
Categories & Use Cases
Videos
Who Buys & Uses Plivo
#2 most frequent
India
16.9%10 installations of 59
#3 most frequent
Brazil
3.4%2 installations of 59
Phone Service Every Business Needs For Success.
Pros
- Plivo makes setup easy.
- The billing is easily setup and maintained.
- Tech support is quick to respond to questions and any issues that arise or help with setup.
- Directions of how to use are easy to follow.
Cons
- We can not say anything negative!
Return on Investment
- For a nominal monthly investment we have had a 3X ROI.
Usability
Customer Support No Longer Tries
Use Cases and Deployment Scope
Since 2014, I have been using Plivo for SMS alerts and VOIP solutions, and the service and support were reliable and helpful.
Pros
- Good pricing
- Easy implementation
- Intuitive interface
Cons
- Customer support
- Response times
- Account transparency
Most Important Features
- SMS Alerting
Return on Investment
- None now that they no longer support their product
Alternatives Considered
Twilio
Plivo the easiest Voice API integration
Pros
- Easy integration
- Customer service is good
- Services are prompt
Cons
- Providing white label services easily
- Pricing is a concern
Return on Investment
- Got better results and users
- Uptime is a good thing
- No service interruption helps in working with them
Alternatives Considered
Twilio Programmable Voice
Other Software Used
Slack, Help Scout, Intercom
