Overview
What is PMG Digital Business Platform?
PMG empowers its customers to automate processes and share data across other systems and applications. The PMG low-code software platform orchestrates people, systems, and data to streamline operations and enhance user experience. The vendor claims any business process can be…
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- Premium Consulting/Integration Services
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What is PMG Digital Business Platform?
PMG is a low-code software platform that allows users to configure automation solutions and business applications to drive digital transformation initiatives. From streamlining business processes through automation, to integrating existing systems and filling in point solution functionality gaps, to delivering a collaborative workspace and unified user experience – PMG’s low-code platform does it all without coding. Business users as well as IT resources are empowered to configure, deploy, and maintain solutions that meet their company’s specific needs.
The PMG platform includes the following features:
•Application Portal
•Dashboards
•Forms
•Workflows
•Integrations
•Reporting
PMG Digital Business Platform Features
- Supported: No code Drag and drop development
- Supported: Enterprise-scale workflow engine with rich integration
- Supported: Powerful and configurable portal to provide superb user experience
PMG Digital Business Platform Screenshots
PMG Digital Business Platform Video
PMG Digital Business Platform Integrations
- Microsoft Azure
- SAP ERP, ECC
- BMC Helix ITSM (Remedy)
- ServiceNow IT Service Management
- Cherwell Service Management
- CA Service Management, with CA Service Desk Manager
- Microsoft System Center
- VMware vCenter
- Twilio Frontline
- Jira Software
- Microsoft 365
- Workday Financial Management
- Workday Human Capital Management
- Microsoft SharePoint
- Amazon Elastic Compute Cloud (EC2)
- SalesForce
PMG Digital Business Platform Competitors
- ServiceNow IT Service Management
- Appian
- Salesforce
PMG Digital Business Platform Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows |
Mobile Application | Apple iOS, Android, Mobile Web |
PMG Digital Business Platform Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 5% |
Mid-Size Companies (51-500 employees) | 25% |
Enterprises (more than 500 employees) | 70% |
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Reviews
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The PMG platform has been highly valued by users for its ability to streamline business processes, resulting in cost reduction and increased efficiency. By transforming legacy paper-based processes into digital workflows, PMG has successfully accommodated remote work and online operations. Users have reported that integration with other systems, RPA, and in-house build systems has automated manual tasks and streamlined key business processes. The impressive reusability of workflows and the platform's ability to compute complex processes have been particularly appreciated by users. As a result, incidents and service requests have declined, improving overall productivity. PMG has also been utilized in various projects to resolve automatic enrollment problems and eliminate the need for paper flow in manual processes. The software's user interface has been well-received, especially when compared to previous platforms. It has enabled approval workflow automation, back-end processes, and integration with non-web-based platforms. Additionally, PMG serves as a service catalog for employees to request goods and services, further facilitating the approval process. Custom workflows have been built around complex processes such as risk reviews and onboarding. Overall, PMG is particularly valuable for automating repeatable processes like onboarding and offboarding, handling incoming service requests, system access requests, role assignments, and simpler approval workflows. The platform enables fast creation of basic services in the service catalog as well as easy integration with APIs for more complex workflows. Users have also reported success in using PMG to distribute, claim, and process goodwill gift vouchers efficiently. Transitioning from paper-based operations to email approvals caused communication issues that were resolved by utilizing PMG. The software ensures audited data entry processes while improving cross-team communication within companies. With its new dashboard and ad hoc form creation feature, PMG has improved organization and personalized experiences for users. It has allowed for the creation of complex workflow applications and standardized integrations between systems. Additionally, PMG has successfully facilitated automation of financial processes, centralized infrastructure, and IT and business processes. The platform enables individuals to focus on other aspects of their job by automating business process workflows and infrastructure management. PMG serves as a central catalog, saving time for users in large companies with multiple services. It has enabled a culture shift towards self-service and automation, resulting in FTE savings. Users have found PMG helpful in creating contact with the business and accepting procedures. The software is used to centralize IT and IM requests, automate processes, formalize IT delivery processes, and simplify the training of additional developers without coding knowledge. Utilizing PMG has greatly reduced manual processing of requests, improved the customer experience, and achieved significant cost savings and manpower reduction through automation across multiple platforms. Users have successfully automated vendor request processes, backend IT processes, compliance reports, and created dashboards for various business purposes with PMG. The platform also serves as a centralized ordering system, allowing end users to request services from different business units. With its development capabilities and involvement in automation, PMG has helped users understand system performance and challenges involved. From automating software for employees to simplifying processes and reducing errors, PMG has been highly effective in streamlining and automating various business processes. It enables quick task automation, formalizes IT delivery processes, centralizes IT and IM requests, and provides a storefront for request management and fulfillment. Additionally, users appreciate the clear visual workflows offered by PMG, making it easy to spin up automation processes quickly compared to other tools. Overall, PMG has become an essential tool in improving productivity, reducing turnaround times, saving costs, and enhancing user satisfaction through its wide range of use cases in different industries.
Users have recommended using the PMG Platform for automating workflows, as it offers extraordinary features such as Workflow, Forms, Dashboards, and Application Portal. They have found it easy to configure applications quickly and efficiently.
Another recommendation is to partner with service owners and functions outside of IT to understand their needs and effectively communicate about the tool. This collaborative approach ensures that the PMG Platform meets the requirements of various stakeholders.
Users also advise leveraging PMG's professional services team to get started swiftly and smoothly. They believe that utilizing their expertise helps in maximizing the benefits of the PMG Platform.
Additionally, users acknowledge that having skilled developers or utilizing PMG's professional services is crucial for unleashing the full power of this tool. They highly appreciate the responsiveness and attentiveness of PMG staff in addressing customer needs.