PointClickCare Core EHR Platform Reviews

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10.0 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-2 of 2)

Companies can't remove reviews or game the system. Here's why.
May 25, 2020
Mordy Gold | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
MDS at Aperion Care use the program to monitor resident health and progress. The billers use the program to bill various billers and track payments/non-payments.
PointClickCare (PCC) is a wonderful program using live data to ensure accuracy of billing, taking into account Medicare and other insurance writeoffs at time of billing, producing a cleaner aging for when the payments do arrive.
  • PCC's census tracking is exceptional, allowing for Medicare's 100 days to be managed on the MDS and billing part.
  • Cash applications are simple to use. Any errors in payments can be investigated immediately to confirm whether the discrepancy is due to inaccurate write-offs, billing, and even census.
  • The month-end closing process is clean and efficient, allowing the billers to ensure all matters for the previous month have been satisfactorily addressed.
  • It would be interesting to allow for a "post cash" aging view, whereby those who post cash can see what the aging will look like once a cash batch is posted. Otherwise, I have no immediate items which could benefit from imporvements.
I would describe the positives as: ease of billing; multiple double-checking mechanisms to properly balance census and cash; clear and simple user interface. One not familiar with AR for skilled nursing facilities can obtain good working knowledge of the day-to-day operations likely in less than a fortnight, and can perform independent of on-hand help in three months.
If by "overall support" you mean "customer service," only once were they unable to provide the assistance I needed--but it wasn't an important element of my job so no matter.
Read Mordy Gold's full review
June 03, 2015
Tina Hernandez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Ease of documentation for Activities of Daily Living (ADL)
  • In system Insurance Eligibility
  • In system IRM (CRM)
  • Full clinical chart that speaks to the financial application
  • More Financial and Clinical Reporting - additionally ability to save report setting and to export to excel
  • More Dashboard capabilities
  • Enterprise Level Dashboard
  • Better Enterprise Level Reporting related to Business Intellegence
PointClickCare is more suited for long-term care; less suited for independent or assisted living but they are making great strides. Reporting and dashboards could be more robust but by far this is better than any of the other products out there currently for long-term care. Financial Setup is cumbersome and could be more fluent or intuitive with better programming. UI is changing to a more modern look which is great. Training options could be better as not everyone does well with eLearning.
Read Tina Hernandez's full review

Feature Scorecard Summary

Real-time eligibility verification (1)
Claims management (1)
Coding (1)
Patient billing (1)
Financial Reporting (1)
Multi-location support (1)
Charting / document management (1)
Templates (1)
Mobile/tablet support (1)
Fax integration (1)
Integration with other EMR and PM systems (1)
Workflow automation (1)
Customization (1)
E-prescribing (1)
HIPAA compliance (1)
Role-based permission levels (1)
Data backups and redundancy (1)
Local mode / networking failsafe (1)
Task tracking (1)

What is PointClickCare Core EHR Platform?

PointClickCare provides their cloud-based technology for the senior care industry, the PointClickCare Core EHR Platform.

PointClickCare Core EHR Platform Technical Details

Operating Systems: Unspecified
Mobile Application:No