Name: PointInsight
Price: 500 USD
Author: LinkEdge Technologies

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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Priority Matrix

Appfluence

eMeetingsOnline

FastPIPE

FastEST, Inc.

ReportsNow

AspenOne Supply Chain Management

Aspen Technology

Crowdtap

Document Locator

ColumbiaSoft

Frosmo

Frosmo Ltd

Azurepath

Azurepath, LLC.

Aras PLM

Aras Corporation

PointInsight Issue Management System is a web-based business process portal designed to streamline tasks, issues, and projects lifecycle management. According to the vendor, it is specifically tailored to meet the needs of large, mid-sized enterprises, and small businesses in industries such as IT services, healthcare services, oil & gas, and public services. Professionals in these industries rely on PointInsight to automate and optimize their customer support, technical support, and project management processes.

## Key Features

**Ticket Management**: According to the vendor, PointInsight's ticket management functionality can streamline customer service support processes.

**Technical Support**: The vendor claims that PointInsight can automate and optimize technical support processes for efficient issue resolution.

**Product Support**: The vendor states that PointInsight enables effective management of product support requests, ensuring timely resolution and customer satisfaction.

**Service Requests**: According to the vendor, PointInsight allows for the management and tracking of service requests, ensuring efficient handling and resolution.

**Defect/Bug Tracking**: PointInsight offers defect and bug tracking capabilities, according to the vendor, to streamline the identification, tracking, and resolution of software issues.

**Task Management**: The vendor claims that PointInsight helps manage and track tasks related to issues, ensuring timely completion and accountability.

**Incident Management**: According to the vendor, PointInsight enables efficient incident management, facilitating the identification, response, and resolution of incidents.

**Change Management**: The vendor states that PointInsight supports change management processes, ensuring proper planning, assessment, and implementation of changes.

**Product Management**: According to the vendor, PointInsight provides project management functionality for product development, helping streamline processes and ensure successful project completion.

**Workflow Management**: The vendor claims that PointInsight enables effective workflow management, automating and optimizing business processes for increased efficiency.

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FogBugz

PointInsight

Bug tracking software are tools used to report and store information about software bugs. Some bug tracking software specializes in tracking bugs in mobile applications while others focus on web-based applications.

Bug  Tracking

LinkEdge Technologies

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PointInsight

Overview

What is PointInsight?