Name: Polaris ILS
Rating: 6.6 (5 reviews)
Author: Clarivate

Help Desk

Web and Video Conferencing

Customer Support

AI Development

Continuous Integration

Cross-Browser Testing

PHP Frameworks

Virtual Reality

Development

Business Intelligence (BI)

Collaboration

Environmental, Social, and Governance (ESG)

Knowledge Management

Enterprise

Accounting

CTRM

Financial Planning and Analysis (FP&A)

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

AIOps

Application Server

Cloud Management

Cloud Storage

Container Security

Cybersecurity Consulting

Data Center Backup

Data Center Cooling

Database-as-a-Service (DBaaS)

DevOps

Embedded Database

Enterprise Service Bus

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Managed DNS

Managed Security Service

Mobile Data Security

Network Performance Monitoring

Requirements Management

Software Composition Analysis (SCA)

Unified Communications Monitoring

Value-Added Resellers (VARs)

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Ecommerce Personalization

Email Deliverability

Email Marketing

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales Incentive Compensation Management

Sales

Virtualization Security

Security

Apparel

Healthcare Learning Management

Mental Health

Practice Management

Text Analysis

Vertical-Specific

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Polaris ILS has resolved several business problems that were prevalent in libraries. With its efficient circulation procedures, it has made it easy for users to check out books, DVDs, and other materials quickly and smoothly. The software helps libraries centralize patron information, making finding books and materials much easier for librarians. This not only saves time for the staff but also provides a better user experience for patrons who do not have to wait long periods to obtain the materials they need.

Polaris is user-friendly, which makes it ideal for new employees who can contribute to excellent customer service right away. Additionally, the software offers various categories for organizing metadata, making it easier to tag items with tags that are easy to find. Polaris enables libraries to keep track of every patron's account information without hassle and helps reduce overdue books by allowing users to notify patrons when their books are overdue. Moreover, Polaris provides clear reports about collection development through its system administration tasks. In summary, Polaris ILS streamlines library operations, improves patron experiences by simplifying procedures, and allows librarians to focus on other important tasks such as collection development.

User-friendly Interface: Multiple reviewers have praised Polaris ILS's user interface for being easy to use and learn. Some users found it particularly helpful in training new hires, while others appreciated the quick key functions that allow for seamless switching between features. Additionally, librarians found the specificity of the search function and its ability to limit results by branch, collection, or availability very useful.

Versatile Search Function: Many reviewers loved how versatile Polaris ILS's search function is. The program allows searching by various identifiers such as author, barcode, title, first name,last name and offers several options for limiting results based on keywords or other factors. Users also appreciated how clearly displayed results are with information on location and availability.

Great Value: Several reviews noted that Polaris ILS offers a lot of value for what it costs. One reviewer stated that they would recommend it due to its browser-based LEAP system feature which allows librarians to take it with them for outreach purposes. Other reviews mentioned how widely used it is in public library settings and how assistance from local offices adds to its appeal.

Difficulty in correcting mistakes: Several users have reported having difficulties in fixing errors made in Polaris, leading to problems down the line. 

Poor search functionality: Many reviewers have expressed dissatisfaction with the search function in Polaris. They report that it requires very specific keywords to find items and lacks a spell-check or similar phrase feature.

Lack of intuitiveness: Users have found Polaris to be unintuitive even after extended use, struggling with finding information and understanding how to navigate the program.

Innovative Interfaces headquartered in Emeryville offers Polaris ILS, a library management system.

Polaris ILS

Library Management

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Polaris ILS

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What is Polaris ILS?