Name: FileHandler Enterprise
Author: JW Software

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

Flowchart

Development

Association Management

Business Intelligence (BI)

Collaboration

Enterprise Legal Management

Risk Management

Streaming Analytics

Workflow

Enterprise

Accounting

Accounts Receivable

Crypto Asset Management

Crypto Tax

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

AI Governance

Cloud Storage

Custom Software Development Services

Data Center Virtualization

Data Fabric

Fraud Detection

IT Service Providers

Identity Verification

Integration Platform as a Service (iPaaS)

Intranet

Load Testing

Managed File Transfer (MFT)

Managed Private Cloud

Network Performance Monitoring

SaaS Management

Software-Defined WAN

System Monitoring

Time Series Databases

User Activity Monitoring

Web Portal

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Contest Management

Email Marketing

Gamification

Marketing Automation

Personalization Engines

Press Release Management

Product Sampling

Social Media Management

Survey & Forms Building

Video Editing

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead-to-Account Matching and Routing

Product Configuration

Sales

Architecture

Construction Workforce Management

Inventory Management

Last Mile Delivery

Loan Servicing

Moving Software

Oil and Gas

Physical Therapy

Vertical-Specific

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### Reporting and Analytics
Reviewers have varying opinions on FileHandler Enterprise's reporting and analytics capabilities. Some users appreciate the ability to create custom reports and dashboards, enabling them to analyze accident trends and claim costs efficiently. However, others find the reporting module convoluted and challenging to navigate, suggesting that improvements are needed to enhance the overall user experience. Despite mixed feedback, the software's data visualization tools and reporting features seem to play a significant role in aiding users with their reporting needs.

### Document and Data Management
Users have expressed varying opinions regarding FileHandler Enterprise's document and data management features. While some users appreciate the ability to track losses, store documents, and generate detailed reports easily, others have highlighted areas for improvement such as the reporting system needing enhancements and the limited functionality in certain sections like the payee section. The program's drag and drop feature and the convenience of viewing attachments without opening them have been praised for their time-saving benefits. However, users have also pointed out challenges with data graph creation and the lack of built-in calculations for comparison graphing. Additionally, suggestions have been made for enhancing the export capabilities of search and graph results to improve overall data management efficiency.

### User Interface and Customization
Users appreciate the level of customization offered by FileHandler Enterprise, allowing them to tailor the system to their specific business needs. While some users find the software's user interface intuitive and easy to navigate, others feel that a significant amount of customization is required to optimize the platform for their operations. The ability to create custom dashboards, reports, and screens is highlighted as a key strength, although some users mention a learning curve associated with fully utilizing these features. Despite some challenges with customization complexity, users value the support provided by JW Software in helping them maximize the system's capabilities.

### Support and Customer Service
Users consistently praise FileHandler Enterprise for its exceptional support staff and software support capabilities. The reviews highlight the ease of reaching the support team, their extensive knowledge, and the quick responsiveness to any issues that arise. Customers value the partnership-like approach to support, where the team works closely with clients to meet their specific needs and ensure efficient claim handling. The ability to customize dashboards, reports, and user interfaces while maintaining a relational database is a standout feature that users appreciate, further enhancing the overall positive sentiment towards FileHandler Enterprise's support and customer service.

Users of FileHandler have provided several recommendations based on their experience with the software. The most common recommendations include working closely with JW software to set up customized screens, attending the annual user conference to learn more about the program, and having a clear vision for the product before entering the design phase. These recommendations highlight the importance of collaboration with the support team, staying updated through user conferences, and having a clear understanding of desired outcomes.

PolicyHandler has proven to be a valuable tool for improving various business processes, saving time and increasing productivity. Users have reported that the client-specific page is particularly beneficial when dealing with numerous attachments, as it facilitates easy downloading and forwarding of files. This feature has led to increased efficiency, allowing users to manage email communications quickly and effectively.

In addition to time-saving features, PolicyHandler also aids in streamlining workflows related to claim and data management. By automating these processes, the software has enabled businesses to enhance their dashboards and reports, providing more accurate insights into their operations. This has led to better decision-making and overall improved performance. The drag and drop feature in document management is another significant benefit, which saves users time by allowing file transfers without requiring them to open each attachment.

Configurability: The software's high degree of configurability out of the box has been praised by many users, who appreciate the flexibility it provides. Several reviewers have noted that this feature allows them to customize screens and automate business rules, streamlining their processes and improving efficiency.

Excellent Support: Many users have reported exceptional support from JW Software's staff, with multiple reviewers noting their responsiveness and personal attention. This level of support has helped users resolve issues quickly and effectively.

User-Friendly Interface: FileHandler Enterprise's user-friendly interface has received praise from several reviewers across different roles within an organization. Claims managers, adjusters, support staff, and clients alike find the interface easy to navigate, making it a valuable tool for managing claims.

Difficult to Use: Users have consistently found the software difficult to use due to a steep learning curve and lack of training materials. Many reviewers have reported struggling with the user interface, which they describe as confusing and lacking in structure. Some users also feel that the software is too advanced for their needs, making it less user-friendly.

Reporting System Issues: A significant number of reviewers have encountered issues with the reporting system, which they describe as not intuitive and requiring programming experience to fully utilize. Additionally, some users report that the reporting system can be convoluted and lacks a finished UI.

File Attachment Limitations: Several reviewers have encountered issues with file attachments, including difficulty finding attachments and file size limitations. These limitations have caused frustration for some users who rely on attaching files within the software to complete their work.

Software solution for policy administration from JW Software headquartered in St. Louis, designed to support all phases of the policy lifecycle. PolicyHandler Enterprise's™ capabilities include data-driven rating tools, quoting, automated renewal processes, billing, and optional workflow tools. The software includes policy tools, dashboards, and functionality that companies come to expect from their policy administration software.

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$760

$1910

FileHandler Enterprise

Insurance claims management software focus primarily on providing information essential for the evaluation of claims with a centralized system of record. Beyond providing operational efficiency in the management of claims, insurance claims systems should also reduce the risk of fraudulent claims by providing access to all relevant data associated to claims in an organized fashion, supporting risk evaluation.

Insurance Claims Management

JW Software

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

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Insurance Claims Management Software

FileHandler Enterprise
Formerly PolicyHandler

Overview

What is FileHandler Enterprise?