Name: Polycom RealPresence Group Series
Rating: 6 (54 reviews)
Author: Poly

Help Desk

Kiosk

Web and Video Conferencing

Customer Support

Flowchart

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

IP PBX

Meeting Management

Online Notary

Enterprise

Accounting

Blockchain Payments

Cryptocurrency Wallets

Travel Management

Finance and Accounting

ACA Compliance

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Change Management

Cloud Storage

Converged Network Adapters (CNAs)

Data Deduplication

Data Science

Email Verification

Firewall Security Management

Fraud Detection

Identity Verification

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Migration

Network Performance Monitoring

Network Traffic Analysis (NTA)

Output Management

Robotic Process Automation (RPA)

SaaS Management

System Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Marketing

Headless CMS

Marketing Automation

Screen and Video Capture

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Headless eCommerce

Sales

Operational Technology (OT) Security

Security

Aviation

Camp Management

Computer-Aided Manufacturing (CAM)

Construction Workforce Management

Last Mile Delivery

Nonprofit CRM

eDiscovery

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

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### Video Conferencing Solutions
Users consistently praise the video conferencing capabilities of the Polycom RealPresence Group Series. They highlight the high-quality video and audio experience, emphasizing the clarity and reliability of the technology. The ability to connect multiple conference rooms seamlessly and facilitate effective communication across different locations is a key strength noted by reviewers. Additionally, the integration with platforms like Microsoft Teams enhances the overall meeting experience, providing users with flexibility and convenience in joining meetings from various settings. The Group Series is commended for its ability to cater to diverse meeting spaces, ensuring that video conferencing requirements are met effectively. (Source Reviews: [1](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-05-26-12-45-00), [2](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-06-23-15-29-11), [3](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-05-24-17-56-17), [4](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-02-12-13-46-16), [5](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-01-31-13-19-48), [6](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-01-28-09-38-04), [7](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2019-09-13-12-12-04))

### Audio and Video Quality
Users consistently praise the audio and video quality of the Polycom RealPresence Group Series in their reviews. The general consensus among reviewers is that the audio quality is excellent, with sharp and crisp sound, while the video quality is top-notch, providing clear and high-definition visuals. Users appreciate the reliability and robustness of the codecs, ensuring a smooth and uninterrupted audio and video experience. The integration with other applications and devices is seamless, enhancing the overall audio and video quality of the Polycom RealPresence Group Series. (Source Reviews: [1](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-05-24-17-56-17), [2](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-06-23-15-29-11), [3](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-05-26-12-45-00), [4](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-02-24-12-49-39), [5](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-01-28-09-38-04), [6](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2019-09-13-12-12-04), [7](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-01-31-13-19-48))

### Meeting Room Equipment
Users consistently praise the meeting room equipment functionality of the Polycom RealPresence Group Series. Reviewers highlight the high-quality audio and video capabilities, particularly emphasizing the effectiveness of the microphones, cameras, conference phone integration, ceiling microphones, screens, and touch panels. The equipment is commended for enhancing the meeting experience, facilitating clear communication, and enabling smooth collaboration during conference calls and presentations. (Source Reviews: [1](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-06-23-15-29-11), [2](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-05-26-12-45-00), [3](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-02-12-13-46-16), [4](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-01-28-09-38-04), [5](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2019-09-13-12-12-04))

### Cost Efficiency and ROI
Users generally praise the cost-saving benefits and return on investment (ROI) potential of the Polycom RealPresence Group Series based on the reviews provided. The system's ability to reduce travel costs, enhance productivity during meetings, and facilitate remote collaboration has been highlighted as key factors contributing to its cost efficiency. Additionally, users appreciate the system's low-cost solution for satellite offices and its effectiveness in minimizing the need for extensive travel, ultimately improving overall cost-effectiveness. (Source Reviews: [1](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-06-23-15-29-11), [2](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-05-24-17-56-17), [3](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-05-26-12-45-00), [4](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-01-28-09-38-04), [5](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-02-24-12-49-39), [6](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2019-09-13-12-12-04), [7](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-02-12-13-46-16))

### Maintenance and Support
Users generally express mixed opinions about the maintenance and support capabilities of the Polycom RealPresence Group Series. While some users find the ongoing maintenance costs to be worth it for risk mitigation and appreciate the better quality of video and integration, others highlight the high expenses associated with maintenance and support. The flexibility of integration with integrated room solutions is acknowledged as a positive aspect, but concerns are raised about the costly nature of maintenance and the need for a balance between immediate needs and future-proofing strategies. Additionally, there are mentions of smooth experiences with the RMA process, indicating a level of satisfaction with the support services provided. (Source Reviews: [1](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-06-23-15-29-11), [2](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-05-26-12-45-00), [3](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-05-24-17-56-17))

### Licensing and Additional Costs
Some users find the licensing and additional costs associated with the Polycom RealPresence Group Series to be a point of contention. While the system is reliable within the Polycom ecosystem, the expenses related to peripherals, maintenance, and support can add up over time. Integration with other solutions like Teams may require additional licenses, which can be seen as an added cost burden for some users. The need for ongoing investment and potential future upgrades may also contribute to the mixed opinions regarding the licensing and additional costs of the Polycom RealPresence Group Series. (Source Reviews: [1](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-05-26-12-45-00), [2](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2021-06-23-15-29-11), [3](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2020-01-28-09-38-04), [4](https://www.trustradius.com/reviews/polycom-realpresence-group-series-2019-09-13-12-12-04))

Difficult to find unified solution: Several users have expressed difficulty in finding a unified solution to manage all Polycom RealPresence devices, making company-wide changes cumbersome. This lack of a centralized management system can lead to inefficiencies and increased time spent on device management.

Trouble pairing devices: Many reviewers have mentioned having trouble pairing their RealPresence device with a Polycom conference phone and getting them to work together. This issue can result in frustration and delays when trying to set up and use the system for conferences or meetings.

Interface not always intuitive: Some users have found the interface of the Polycom RealPresence system to be good but not always intuitive. They may struggle with navigating through different features or understanding how certain functions work. This lack of intuitiveness can hinder user experience and require additional time for training or troubleshooting.

The Polycom RealPresence Group Series is widely used by global companies to facilitate effective communication across multiple locations. Users emphasize its versatility, as it can connect to various cloud services and function as both a stand-alone H.323 and SIP system. This flexibility allows it to be utilized in conference rooms of varying sizes, accommodating small 2-person rooms to large lobbies for company-wide meetings. 

Customers highlight the value of the system in reducing the need for travel, as it enables remote access from other locations, fostering collaboration and saving costs. It serves multiple purposes, such as group video conferences, online training sessions, and educational seminars held outside of the workplace. By standardizing conferencing software and hardware, the system allows direct connections between meeting rooms equipped with these devices.

Reviewers praise the high-quality audio and video performance of the RealPresence Group Series, making it particularly suitable for high-priority and high-traffic conference rooms. Integration with Microsoft Teams and ceiling microphones further enhances the meeting experience while minimizing the necessity for extensive travel. The system has proven indispensable for engineers collaborating globally, tackling the costly problem of constant travel.

Another significant use case involves connecting different business units, functional groups, and teams worldwide for effective collaboration. Furthermore, it brings a sense of togetherness by enabling participation in conference calls and enhancing meeting experiences. Users appreciate its HD video quality, superb sound quality, and compatibility with various cloud services.

In addition to being deployed in board meeting rooms due to its low cost compared to other endpoint options when participating in meetings with Lifesize and Cisco conference systems, the Polycom RealPresence Group Series finds broad utilization within companies for basic audio and web meetings. Moreover, it facilitates HD video conferences for site-to-site or external board meetings while helping organizations phase out external conferencing products and leverage their internal investment.

Departments such as IT and marketing benefit from the system, allowing for efficient meetings and visual connections with participants. The ability to conduct calls globally, reduce the need for travel, and enable face-to-face communications is highly valued. The system is also being evaluated by users for recommendations to end-users and customers, with a strong emphasis on ease of use and setup.

Companies appreciate the implementation of the Group Series solution without significant cost or time investment, enabling productive teleconferences with remote offices and third-party companies. Moreover, it serves as a vital tool for connecting associates between geographically distributed home offices and branch offices, enabling productive meetings without the need for travel. Within the IT department, the system is widely used for video conferences and conference calls, enhancing collaboration and communication.

Users have found the Polycom RealPresence Group Series to be cost-effective and reliable. By utilizing this system, companies can evaluate its cost effectiveness and determine if it aligns with their budgetary needs. It offers a low-cost endpoint solution for participating in meetings with other conference systems, providing an accessible option for companies looking to enhance their meeting capabilities.

Overall, the Polycom RealPresence Group Series has proven to be a valuable tool for global companies. Its ability to connect multiple locations and facilitate effective communication has made it a popular choice for routine meetings, collaborations, and educational sessions. With its high-quality audio and video performance, versatility in connecting to various cloud services, and seamless integration with Microsoft Teams, it is a practical solution that reduces travel costs and enhances meeting experiences. Whether it's connecting different business units or enabling efficient meetings within departments, the RealPresence Group Series continues to deliver reliable and cost-effective communication solutions.

Audio and Video Quality: Reviewers have consistently praised the audio and video quality of the Polycom RealPresence Group Series. Many users have described the audio quality as astounding and excellent, while also highlighting the sharpness, clarity, and high resolution of the video.

Versatility: The versatility of the Polycom RealPresence Group Series has been a standout feature for users. They appreciate being able to integrate the system with other applications, allowing for seamless online to phone interactions and easy sharing of computer content with participants at remote locations.

Ease of Use: Users find the Polycom RealPresence Group Series to be extremely user-friendly. They value its simplistic design and how easily it operates without any difficulties. The intuitive user interface, attractive touch panel option, and overall ease in running meetings are highly appreciated by reviewers.

Starter

Professional

Business

Pigeon Messengr

Neat Board

Polycom RealPresence Group Series

Video Conferencing Equipment is the audiovisual hardware, including cameras, microphones, speakers, remote controls, etc., that enables video conference calls.

Video Conferencing

Polycom RealPresence Group Series Video Datasheet

Demo Polycom RealPresence Group Series    User Interface

Demo Polycom RealPresence Group Series 1080p60 Experiences

Las videoconferencias de la serie RealPresence Group de Polycom han sido diseñadas para aquellos ambientes de trabajo donde sólo cabe lo mejor; y le ofrecerán un rendimiento extremo en colaboración de video y flexibilidad. Disponen de un potente procesamiento de vídeo y flexibles opciones de entrada y de salida, que las hacen ideales para ambientes con exigencias complejas. La interfaz intuitiva que viene de serie en todos los productos del grupo RealPresence hace que sea fácil de controlar, incluso para los usuarios más novatos, y de obtener el máximo provecho de su experiencia de colaboración de video sin dificultades.

Demo Polycom RealPresence Group Series

Polycom RealPresence Group Series -india 022 66886616 /76

Demo Polycom RealPresence Group Series    1080p60 Experiences

Demo  Polycom RealPresence Group Series    1080p60 Experiences

Demo Polycom RealPresence Group Series    Design Elements

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Lifesize Video Conferencing

Network Engineer

Polycom RealPresence Group Series 2021-05-26 12:45:00

Skype for Business / Lync (discontinued)

Skype (discontinued)

Unified Collaboration Engineer

Polycom RealPresence Group Series 2020-01-28 09:38:04

Jabra PanaCast

Sennheiser ADAPT series

Sennheiser EXPAND series

Jabra Evolve2 Series

DTEN ON Series

Polycom RealPresence Group Series 2021-06-23 15:29:11

BlueJeans Meetings (discontinued)

Cloud Communications Specialist

Polycom RealPresence Group Series 2018-03-06 09:31:51

BlueJeans Events (discontinued)

Polycom RealPresence Group Series 2021-05-24 17:56:17

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Layout options

User interface

Google meet

License cost

Ability to share

Audio calls

Occasional issues

Sharing a screen

Train users

Bit time consuming

Video quality

Audio quality

Ease of use

Quality video

Sound quality

High quality video

Conference calls

Image quality

Video and audio

Easily used

Home

Video Conferencing Equipment

Being a global company, it's important to be able to communicate effectively - more so than just a Microsoft Teams meeting. Polycom RealPresense Group Series allows our groups to sit in a conference room and speak with other conference rooms as if it was one large meeting. Generally, these are used by departments spread out across multiple locations to have routine meetings to make sure everyone is on the same page. In a previous company, they were used so much that when our HQ was moved into a new building, the RealPresense devices more than doubled because we didn't have enough room. They were in anything from a small 2-person conference room to a large lobby where company-wide meetings would take place and accessed remotely by other locations.

The audio and video quality can not be matched.
For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
They are rather versatile in that we have been able to integrate them with other applications

They are certainly not cheap.
I've struggled to come across any unified solution to manage all of our Polycom RealPresence devices instead of using the web interface of each one. It makes company-wide changes rather cumbersome
This might be an old issue but we had a really hard time pairing the RealPresence device with a Polycom conference phone and have them work together

I don't have any firm stats but I can promise there was a decrease in travel costs
It gives such a better experience connecting with people at a different site that it's easier to form a relationship. It's not some person on the other end of a phone call - you can see them and hear them.

Microsoft Teams and Lifesize Video Conferencing

Polycom RealPresence Group Series 500 is used in about a dozen conference rooms across the united states that require high-quality audio and video. The Polycom RealPresence Group series integrates easily with Microsoft Teams, and our ceiling microphones. The touch panels are easy to use and easy to learn, having the Polycom RealPresence Group series 500 in our high priority, high traffic conference rooms has lead to a better meeting experience,and thus has resulted in a decrease in the need for travel.

Remote control of the Polycom RealPresence Group series panel is very buggy.
Additional license cost for integration with Teams.

Less travel costs
More productivity during meetings

Microsoft Teams, Skype for Business (formerly Lync), Zoom

The Polycom RealPresence Group Series codecs were used as part of our outgoing Video Managed Service. Enabled collaboration for staff in meeting rooms over video conferencing. Where it was used it faciliated meetings with colleagues both internal and external and saved time on traveling nationally but crucially with international contacts including suppliers.

Solid codecs, well built and robust
Video and audio quality is very good including the microphones
Codecs are reliable, as long as users don't interfere with the cabling.

The UI is fairly dated compared to what's available on the market
Codecs require a fair bit of config before they are able to be used
Remote control is fiddly

The codecs whilst refreshed from older HDX ones have not really evolved in a significant fashion over the years. Everything feels like an add-on which requires multiple devices to be purchased for a fuller experience.
Reliablity has been good so long term the HW pays for itself however the maintenance and support costs continue to be a less attractive ongoing ROI.
Increasing server capacity is expensive and eventually you are forced to upgrade to a newer model. Turns into a balance of the here and now versus future proofing to a specific point.

Cisco Webex Board Series, DTEN ON Series and Polycom Trio

Jabra Evolve2 Series, Jabra PanaCast, Sennheiser EXPAND series, Sennheiser ADAPT series

We use the Polycom RealPresence systems for communication both within the company and with external Partners and Customers. I work remotely, so having a system available to me not only allows the highest quality communications for day to day meetings, but a reference point for supporting users when needed. Having a system that connects to the Cloud services that we use, but is also a stand-alone H.323 and SIP system is very versatile.

Polycom are still a high-end videoconferencing manufacturer and it shows. The build quality is very high, with quality components provided. In the current environment where 'huddle-room' systems are taking over and are a mix of solutions from multiple manufacturers, you can tell the difference when you open the box and get dedicated hardware that is designed to work as a single package.
The audio quality is very good. May sound like an odd thing to consider audio quality before video quality, but if the sound is poor, it doesn't matter how good the video is - you wont stay in the meeting.
Great video from the dedicated cameras. The image quality is high and the camera is silent when it moves to presets.

Interface is good, but not always intuitive. For regular users, everything they need is instantly available.
Not 1080 out of the box, though the hardware supports it. Need a license to activate.

Placing more systems will always increase the use. Make system freely available, simple to use and provide training and support.

BlueJeans, Lifesize Video Conferencing, Skype for Business

We use it exclusively for our video conference rooms solution throughout our organization as well as support other campuses and state entities with their own Group Series units. We use Poly Group Series for static rooms as well as an integrated mobile solution for our live production events. Poly Group Series is our preferred equipment including a Poly Clariti infrastructure.

Dedicated appliances for video.
Quality video.
Sound and content integration.

Cost
Non-proprietary camera options on the GS 500 and 310 units.
External audio integration on the GS 310.

Ongoing maintenance is costly but worth it for risk mitigation.
Better quality of video and integration.
GS 700 intergration is very flexible with integrated room solutions.

BlueJeans Events (formerly Primetime), BlueJeans Meetings, Zoom

Polycom RealPresence Group Series

Overview

What is Polycom RealPresence Group Series?