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Polycom RealPresence Group Series

Polycom RealPresence Group Series

Overview

What is Polycom RealPresence Group Series?

The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500,…

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Recent Reviews

TrustRadius Insights

The Polycom RealPresence Group Series is widely used by global companies to facilitate effective communication across multiple locations. …
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Great for meetings

9 out of 10
February 12, 2020
Incentivized
We use the Polycom RealPresence Group Series to participate in conference calls. We use Microsoft Teams to create and host the meetings. …
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Go for it

9 out of 10
January 26, 2018
Incentivized
My company uses the Group Series to teleconference with our remote offices and third-party companies using Skype for Business as the …
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Pricing

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What is Polycom RealPresence Group Series?

The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group…

Entry-level set up fee?

  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Demo Polycom RealPresence Group Series Design Elements

YouTube

Demo Polycom RealPresence Group Series 1080p60 Experiences

YouTube

Demo Polycom RealPresence Group Series 1080p60 Experiences

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Polycom RealPresence Group Series -india 022 66886616 /76

YouTube

Demo Polycom RealPresence Group Series

YouTube

Demo Polycom RealPresence Group Series 1080p60 Experiences

YouTube
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Product Details

What is Polycom RealPresence Group Series?

The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.

Polycom RealPresence Group Series Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(56)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

The Polycom RealPresence Group Series is widely used by global companies to facilitate effective communication across multiple locations. Users emphasize its versatility, as it can connect to various cloud services and function as both a stand-alone H.323 and SIP system. This flexibility allows it to be utilized in conference rooms of varying sizes, accommodating small 2-person rooms to large lobbies for company-wide meetings.

Customers highlight the value of the system in reducing the need for travel, as it enables remote access from other locations, fostering collaboration and saving costs. It serves multiple purposes, such as group video conferences, online training sessions, and educational seminars held outside of the workplace. By standardizing conferencing software and hardware, the system allows direct connections between meeting rooms equipped with these devices.

Reviewers praise the high-quality audio and video performance of the RealPresence Group Series, making it particularly suitable for high-priority and high-traffic conference rooms. Integration with Microsoft Teams and ceiling microphones further enhances the meeting experience while minimizing the necessity for extensive travel. The system has proven indispensable for engineers collaborating globally, tackling the costly problem of constant travel.

Another significant use case involves connecting different business units, functional groups, and teams worldwide for effective collaboration. Furthermore, it brings a sense of togetherness by enabling participation in conference calls and enhancing meeting experiences. Users appreciate its HD video quality, superb sound quality, and compatibility with various cloud services.

In addition to being deployed in board meeting rooms due to its low cost compared to other endpoint options when participating in meetings with Lifesize and Cisco conference systems, the Polycom RealPresence Group Series finds broad utilization within companies for basic audio and web meetings. Moreover, it facilitates HD video conferences for site-to-site or external board meetings while helping organizations phase out external conferencing products and leverage their internal investment.

Departments such as IT and marketing benefit from the system, allowing for efficient meetings and visual connections with participants. The ability to conduct calls globally, reduce the need for travel, and enable face-to-face communications is highly valued. The system is also being evaluated by users for recommendations to end-users and customers, with a strong emphasis on ease of use and setup.

Companies appreciate the implementation of the Group Series solution without significant cost or time investment, enabling productive teleconferences with remote offices and third-party companies. Moreover, it serves as a vital tool for connecting associates between geographically distributed home offices and branch offices, enabling productive meetings without the need for travel. Within the IT department, the system is widely used for video conferences and conference calls, enhancing collaboration and communication.

Users have found the Polycom RealPresence Group Series to be cost-effective and reliable. By utilizing this system, companies can evaluate its cost effectiveness and determine if it aligns with their budgetary needs. It offers a low-cost endpoint solution for participating in meetings with other conference systems, providing an accessible option for companies looking to enhance their meeting capabilities.

Overall, the Polycom RealPresence Group Series has proven to be a valuable tool for global companies. Its ability to connect multiple locations and facilitate effective communication has made it a popular choice for routine meetings, collaborations, and educational sessions. With its high-quality audio and video performance, versatility in connecting to various cloud services, and seamless integration with Microsoft Teams, it is a practical solution that reduces travel costs and enhances meeting experiences. Whether it's connecting different business units or enabling efficient meetings within departments, the RealPresence Group Series continues to deliver reliable and cost-effective communication solutions.

Audio and Video Quality: Reviewers have consistently praised the audio and video quality of the Polycom RealPresence Group Series. Many users have described the audio quality as astounding and excellent, while also highlighting the sharpness, clarity, and high resolution of the video.

Versatility: The versatility of the Polycom RealPresence Group Series has been a standout feature for users. They appreciate being able to integrate the system with other applications, allowing for seamless online to phone interactions and easy sharing of computer content with participants at remote locations.

Ease of Use: Users find the Polycom RealPresence Group Series to be extremely user-friendly. They value its simplistic design and how easily it operates without any difficulties. The intuitive user interface, attractive touch panel option, and overall ease in running meetings are highly appreciated by reviewers.

Difficult to find unified solution: Several users have expressed difficulty in finding a unified solution to manage all Polycom RealPresence devices, making company-wide changes cumbersome. This lack of a centralized management system can lead to inefficiencies and increased time spent on device management.

Trouble pairing devices: Many reviewers have mentioned having trouble pairing their RealPresence device with a Polycom conference phone and getting them to work together. This issue can result in frustration and delays when trying to set up and use the system for conferences or meetings.

Interface not always intuitive: Some users have found the interface of the Polycom RealPresence system to be good but not always intuitive. They may struggle with navigating through different features or understanding how certain functions work. This lack of intuitiveness can hinder user experience and require additional time for training or troubleshooting.

Attribute Ratings

Reviews

(1-25 of 26)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • The codecs whilst refreshed from older HDX ones have not really evolved in a significant fashion over the years. Everything feels like an add-on which requires multiple devices to be purchased for a fuller experience.
  • Reliablity has been good so long term the HW pays for itself however the maintenance and support costs continue to be a less attractive ongoing ROI.
  • Increasing server capacity is expensive and eventually you are forced to upgrade to a newer model. Turns into a balance of the here and now versus future proofing to a specific point.
Curt Sminkey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • I don't have any firm stats but I can promise there was a decrease in travel costs
  • It gives such a better experience connecting with people at a different site that it's easier to form a relationship. It's not some person on the other end of a phone call - you can see them and hear them.
February 12, 2020

Great for meetings

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Helped keep costs down at board meeting time. Everyone can just call in now and employees do not need to travel as much.
  • Helped organize meetings and bring customers together with sales.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • We have been able to increase productivity by spending less time navigating through a phone directory to call someone, and to find out if and when they are available.
  • We can determine if someone is available through the notifications on the phone screen itself or use the instant messaging function, which are both linked to our Outlook calendars.
  • We are able to more quickly connect our students to resources and other professionals on campus by being able to anticipate who is available to meet with them or speak with them over the phone, before even having to make a call.
January 26, 2018

Go for it

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Increase user ability to schedule rooms
  • Increase users' ability to join calls without IT assistance
  • Impress guests with capabilities
January 24, 2018

Polycom after One Year!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • System was never put in with a hard ROI
  • Hope is to reduce travel costs if people get comfortable with it
  • Will reduce external costs of external hosted products used (will mandate)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The units are not easy enough to use for some of people with fears of technology.
  • Video has saved people time and money when not needing to travel.
  • People have to pay attention when on video.
Adam Bruneau | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Once pexip integrates Polycom/Skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
  • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
  • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The introduction of video at the firm has, over time, significantly reduced travel cost.
  • The added value of Polycom is getting harder and harder to justify in most situations anymore. When low cost software video is delivering such great quality...it is hard to justify tripling the cost of a small room to add Polycom.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Not much in terms of ROI, but we have replaced aging lifesize solutions
  • Works great with BlueJeans
  • Has a wide variety of options to standardize on a single set of hardware for all types of video rooms
November 03, 2017

Picture perfect

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Less jitter/tiling than other systems.
  • Reduces travel expenses
  • Hardwired means that it is only in those locations that it is able to be used.
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