Polycom RealPresence Immersive Studio Reviews

15 Ratings
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Score 6.6 out of 100

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Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
July 24, 2018

Polycom RealPresence doesn't command the room like it once did

Score 4 out of 10
Vetted Review
Verified User
Review Source
Presently, Polycom RealPresence is used across all sites of my organization in order to address the need for face to face meetings across multiple geographies and time zones. The intent is that the use of Polycom RealPresence reduces the amount that our organization should need to spend on travel. In addition to resolving the need for face to face meetings, it is also used for review meetings where documents and other media are shared across sites.
  • Polycom RealPresence connections are done well - particularly when using a Polycom bridge. This makes it far simpler to facilitate video conferences than in the past, where you were required to know the IP address of the room you are connecting to.
  • Polycom RealPresence also does a good job of making it easy to share content. In many instances, its fewer than 3 clicks to display content to remote sites.
  • Polycom Real Presence also succeeds in supporting multiple platforms - I have always been able to get a client for whatever platform I'm using - Windows, Mac, Android, iPhone, etc.
  • Diagnosing issues with Polycom RealPresence can be very frustrating, and the tools offered within the client are unhelpful in identifying where the problem is occurring.
  • Polycom RealPresence performs poorly in organizations that do not have a good amount of bandwidth out to the internet. At my company, we experience poor video resolution, skipping, dropped audio, and more.
  • Polycom RealPresence does not handle scaling the interface across high resolution displays well. If you are sharing content from a 4K enabled device and the receiving end does not handle 4K, they end up with an image too big to be useful.
I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.
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Michael Timms | TrustRadius Reviewer
April 12, 2018

Top notch video conferencing that truly is immersive

Score 8 out of 10
Vetted Review
Verified User
Review Source
Polycom RealPresence Immersive Video Conferencing is used to communicate to different sites within the company. It is very convenient because it uses an eagle eye camera that follows the speaker around the conference room, and ours is connected to a 50 inch NEC 4K TV so that you can see who you are talking to very clearly and it is just like being in the same room as them.
  • Allows video conferencing with eagle eye view on the speaker
  • Crystal clear audio and video with zero lagging and freezing
  • Very fast connections to the conferences
  • Polycom RPX was extremely difficult to set up and configure.
  • Customer support was difficult to reach
  • The Polycom brand cabinet that the system goes in is not well designed. Once it is installed, it is near impossible to service.
Polycom RealPresence Immersive Video Conferencing is perfect for an organization with different offices all over the world and this comes from first hand experience. It is well suited for an organization that relies on video conferencing to video chat with clients that also use Polycom. It would not be well suited for a company that could make do with a cheaper solution, i.e. Skype or Zoom.
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Anonymous | TrustRadius Reviewer
June 14, 2017

See why we LOVE Polycom RealPresence Immersive Video Conferencing

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Polycom RealPresence Immersive Video Conferencing to meet with our development team in Peru, Ireland, and India. It's great to be able to see our team members when working thru issues.
  • Clear picture that allows face to face interaction during meetings.
  • Clear and quality sound for large meetings.
  • User-friendly.
  • Back end setup isn't very intuitive.
  • Every now and then we get a delay when conferencing and using multiple features.
We find it perfect for what we are looking for. The ability to have collaboration meetings with our team members across the globe. I don't like using it during demos or with clients, however.
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Polycom RealPresence Immersive Studio Scorecard Summary

About Polycom RealPresence Immersive Studio

Polycom RealPresence Immersive Studio is a video conferencing and collaboration solution designed to facilitate a lifelike, across-the-table experience.
Categories:  Video Conferencing

Polycom RealPresence Immersive Studio Technical Details

Operating Systems: Unspecified
Mobile Application:No