TrustRadius
Polycom RealPresence Immersive Studio is a video conferencing and collaboration solution designed to facilitate a lifelike, across-the-table experience.PolyPolycom RealPresence doesn't command the room like it once did2018-07-24T21:12:26.507ZPresently, Polycom RealPresence is used across all sites of my organization in order to address the need for face to face meetings across multiple geographies and time zones. The intent is that the use of Polycom RealPresence reduces the amount that our organization should need to spend on travel. In addition to resolving the need for face to face meetings, it is also used for review meetings where documents and other media are shared across sites.,Polycom RealPresence connections are done well - particularly when using a Polycom bridge. This makes it far simpler to facilitate video conferences than in the past, where you were required to know the IP address of the room you are connecting to.
Polycom RealPresence also does a good job of making it easy to share content. In many instances, its fewer than 3 clicks to display content to remote sites.
Polycom Real Presence also succeeds in supporting multiple platforms - I have always been able to get a client for whatever platform I'm using - Windows, Mac, Android, iPhone, etc.,Diagnosing issues with Polycom RealPresence can be very frustrating, and the tools offered within the client are unhelpful in identifying where the problem is occurring.
Polycom RealPresence performs poorly in organizations that do not have a good amount of bandwidth out to the internet. At my company, we experience poor video resolution, skipping, dropped audio, and more.
Polycom RealPresence does not handle scaling the interface across high resolution displays well. If you are sharing content from a 4K enabled device and the receiving end does not handle 4K, they end up with an image too big to be useful.,4,Frustrated user base - issues almost every week with the systems.
Successfully reduced travel costs - when it works. For quick one-off meetings, Polycom RealPresence makes for easy face to face communications. However, for more serious conversations, travel is preferred.
Lack of integration into other tools. Polycom Realpresence is an entirely separate product from all of our other communications tools and does not provide an easy point of integration to hop into a video conference. As a result, using Polycom RealPresence is always a planned activity, never ad hoc.,Google Hangouts, Skype, Skype for Business, Slack and Cisco WebEx Teams (formerly Cisco Spark),Visual Studio IDE, iCIMS Talent Acquisition Software Suite, SuccessFactors Talent SolutionsVerified UserTop notch video conferencing that truly is immersive2018-04-12T21:00:06.694ZPolycom RealPresence Immersive Video Conferencing is used to communicate to different sites within the company. It is very convenient because it uses an eagle eye camera that follows the speaker around the conference room, and ours is connected to a 50 inch NEC 4K TV so that you can see who you are talking to very clearly and it is just like being in the same room as them.,Allows video conferencing with eagle eye view on the speaker
Crystal clear audio and video with zero lagging and freezing
Very fast connections to the conferences,Polycom RPX was extremely difficult to set up and configure.
Customer support was difficult to reach
The Polycom brand cabinet that the system goes in is not well designed. Once it is installed, it is near impossible to service.,8,Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use.
As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing.
As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.,BlueJeans, Zoom, Adobe Connect and Skype for Business,Skype for Business, Adobe Connect, ZoomMichael TimmsSee why we LOVE Polycom RealPresence Immersive Video Conferencing2017-06-14T19:25:25.519ZWe use Polycom RealPresence Immersive Video Conferencing to meet with our development team in Peru, Ireland, and India. It's great to be able to see our team members when working thru issues.,Clear picture that allows face to face interaction during meetings.
Clear and quality sound for large meetings.
User-friendly.,Back end setup isn't very intuitive.
Every now and then we get a delay when conferencing and using multiple features.,8,It makes conferencing with our team members in Ireland, India, and Peru much easier and more cost effective.,GoToMeeting,GoToMeeting, Slack, Axosoft, Fonality, Zendesk, GitHubVerified User
Unspecified
Polycom RealPresence Immersive Studio
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
