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https://dudodiprj2sv7.cloudfront.net/product-logos/rS/cJ/IQPUUXRQD21D.jpegPolycom RealPresence doesn't command the room like it once didPresently, Polycom RealPresence is used across all sites of my organization in order to address the need for face to face meetings across multiple geographies and time zones. The intent is that the use of Polycom RealPresence reduces the amount that our organization should need to spend on travel. In addition to resolving the need for face to face meetings, it is also used for review meetings where documents and other media are shared across sites.,Polycom RealPresence connections are done well - particularly when using a Polycom bridge. This makes it far simpler to facilitate video conferences than in the past, where you were required to know the IP address of the room you are connecting to. Polycom RealPresence also does a good job of making it easy to share content. In many instances, its fewer than 3 clicks to display content to remote sites. Polycom Real Presence also succeeds in supporting multiple platforms - I have always been able to get a client for whatever platform I'm using - Windows, Mac, Android, iPhone, etc.,Diagnosing issues with Polycom RealPresence can be very frustrating, and the tools offered within the client are unhelpful in identifying where the problem is occurring. Polycom RealPresence performs poorly in organizations that do not have a good amount of bandwidth out to the internet. At my company, we experience poor video resolution, skipping, dropped audio, and more. Polycom RealPresence does not handle scaling the interface across high resolution displays well. If you are sharing content from a 4K enabled device and the receiving end does not handle 4K, they end up with an image too big to be useful.,4,Frustrated user base - issues almost every week with the systems. Successfully reduced travel costs - when it works. For quick one-off meetings, Polycom RealPresence makes for easy face to face communications. However, for more serious conversations, travel is preferred. Lack of integration into other tools. Polycom Realpresence is an entirely separate product from all of our other communications tools and does not provide an easy point of integration to hop into a video conference. As a result, using Polycom RealPresence is always a planned activity, never ad hoc.,Google Hangouts, Skype, Skype for Business, Slack and Cisco WebEx Teams (formerly Cisco Spark),Visual Studio IDE, iCIMS Talent Acquisition Software Suite, SuccessFactors Talent SolutionsTop notch video conferencing that truly is immersivePolycom RealPresence Immersive Video Conferencing is used to communicate to different sites within the company. It is very convenient because it uses an eagle eye camera that follows the speaker around the conference room, and ours is connected to a 50 inch NEC 4K TV so that you can see who you are talking to very clearly and it is just like being in the same room as them.,Allows video conferencing with eagle eye view on the speaker Crystal clear audio and video with zero lagging and freezing Very fast connections to the conferences,Polycom RPX was extremely difficult to set up and configure. Customer support was difficult to reach The Polycom brand cabinet that the system goes in is not well designed. Once it is installed, it is near impossible to service.,8,Personally we have not gotten our money's worth, but this is not Polycom's fault, it is because users found it difficult to use. As for me personally, I used it for video conferencing, but my job was to make sure that it was operational for video conferencing. As stated earlier, even though I found it very easy to use, my users did not, and as such tended to video conference with other apps.,BlueJeans, Zoom, Adobe Connect and Skype for Business,Skype for Business, Adobe Connect, ZoomSee why we LOVE Polycom RealPresence Immersive Video ConferencingWe use Polycom RealPresence Immersive Video Conferencing to meet with our development team in Peru, Ireland, and India. It's great to be able to see our team members when working thru issues.,Clear picture that allows face to face interaction during meetings. Clear and quality sound for large meetings. User-friendly.,Back end setup isn't very intuitive. Every now and then we get a delay when conferencing and using multiple features.,8,It makes conferencing with our team members in Ireland, India, and Peru much easier and more cost effective.,GoToMeeting,GoToMeeting, Slack, Axosoft, Fonality, Zendesk, GitHub
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Polycom RealPresence Immersive Video Conferencing
12 Ratings
Score 6.7 out of 101
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Polycom RPX Reviews

Polycom RPX
12 Ratings
Score 6.7 out of 101
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July 24, 2018

Polycom RPX Review: "Polycom RealPresence doesn't command the room like it once did"

Score 4 out of 10
Vetted Review
Verified User
Review Source
Presently, Polycom RealPresence is used across all sites of my organization in order to address the need for face to face meetings across multiple geographies and time zones. The intent is that the use of Polycom RealPresence reduces the amount that our organization should need to spend on travel. In addition to resolving the need for face to face meetings, it is also used for review meetings where documents and other media are shared across sites.
  • Polycom RealPresence connections are done well - particularly when using a Polycom bridge. This makes it far simpler to facilitate video conferences than in the past, where you were required to know the IP address of the room you are connecting to.
  • Polycom RealPresence also does a good job of making it easy to share content. In many instances, its fewer than 3 clicks to display content to remote sites.
  • Polycom Real Presence also succeeds in supporting multiple platforms - I have always been able to get a client for whatever platform I'm using - Windows, Mac, Android, iPhone, etc.
  • Diagnosing issues with Polycom RealPresence can be very frustrating, and the tools offered within the client are unhelpful in identifying where the problem is occurring.
  • Polycom RealPresence performs poorly in organizations that do not have a good amount of bandwidth out to the internet. At my company, we experience poor video resolution, skipping, dropped audio, and more.
  • Polycom RealPresence does not handle scaling the interface across high resolution displays well. If you are sharing content from a 4K enabled device and the receiving end does not handle 4K, they end up with an image too big to be useful.
I find Polycom RealPresence to be useful when having one on one conversations in purpose built rooms for video conferencing. That is where the quality of the product shines. However, I dislike using Polycom Real Presence for any sort of content sharing because of the issues around resolution.If I need to share content of any kind, I prefer to use other teleconferencing solutions.
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Michael Timms profile photo
April 12, 2018

Polycom RPX Review: "Top notch video conferencing that truly is immersive"

Score 8 out of 10
Vetted Review
Verified User
Review Source
Polycom RealPresence Immersive Video Conferencing is used to communicate to different sites within the company. It is very convenient because it uses an eagle eye camera that follows the speaker around the conference room, and ours is connected to a 50 inch NEC 4K TV so that you can see who you are talking to very clearly and it is just like being in the same room as them.
  • Allows video conferencing with eagle eye view on the speaker
  • Crystal clear audio and video with zero lagging and freezing
  • Very fast connections to the conferences
  • Polycom RPX was extremely difficult to set up and configure.
  • Customer support was difficult to reach
  • The Polycom brand cabinet that the system goes in is not well designed. Once it is installed, it is near impossible to service.
Polycom RealPresence Immersive Video Conferencing is perfect for an organization with different offices all over the world and this comes from first hand experience. It is well suited for an organization that relies on video conferencing to video chat with clients that also use Polycom. It would not be well suited for a company that could make do with a cheaper solution, i.e. Skype or Zoom.
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June 14, 2017

Review: "See why we LOVE Polycom RealPresence Immersive Video Conferencing"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Polycom RealPresence Immersive Video Conferencing to meet with our development team in Peru, Ireland, and India. It's great to be able to see our team members when working thru issues.
  • Clear picture that allows face to face interaction during meetings.
  • Clear and quality sound for large meetings.
  • User-friendly.
  • Back end setup isn't very intuitive.
  • Every now and then we get a delay when conferencing and using multiple features.
We find it perfect for what we are looking for. The ability to have collaboration meetings with our team members across the globe. I don't like using it during demos or with clients, however.
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Polycom RPX Scorecard Summary

About Polycom RPX

Polycom RealPresence Immersive Video Conferencing (or Polycom RPX) used to be part of Polycom's Immersive solutions portfolio, which was a video conferencing solution designed to facilitate a lifelike, across-the-table experience. The vendor no longer actively sells this product.
Categories:  Video Conferencing

Polycom RPX Technical Details

Operating Systems: Unspecified
Mobile Application:No