Overview
What is Polycom Trio?
Polycom Trio 8800 is a conference phone system that offers high-quality audio, as well as the ability to add video conferencing and HD content sharing. RealPresence Trio is Skype for Business on-prem and Office 365 Skype for Business Cloud PBX…
Polycom Trio Review
Dependable High Quality Conference Room Phone
The standard in video conference for mid to large size meeting rooms
Conference Room Phone with Great Audio Quality!
Polycom Trio - Good but not the best
Trio Tips
Clarifying the Trio Device Experience
Trio 8800 and Skype for Business
Trio has worked wonderfully for our organization
Good, Flashy phone
Trio 8800 great for audio, and works well with Logitech SmartDock
Great Medium-Small Conferencing Device
Polycom Trio 8800 review
Trio Review
as opposed to calling in on separate …
Best in Class
Reviewer Pros & Cons
Product Details
- About
- Integrations
- Tech Details
- Downloadables
What is Polycom Trio?
Polycom Trio Features
- Supported: Audio quality
- Supported: Business class video and HD content sharing
- Supported: Interoperability
- Supported: Skype for Business/Office 365 certified
Polycom Trio Screenshots
Polycom Trio Integrations
- Microsoft 365
- Skype for Business (formerly Lync)
Polycom Trio Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
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Reviews and Ratings
(50)Community Insights
- Business Problems Solved
- Pros
- Cons
The Polycom Trio is widely utilized by organizations across departments to facilitate conference meetings with clients and suppliers. With its integration of SIP trunks and digital telephony systems, it aids in transitioning organizations into more advanced communication technologies. The Trio's video conferencing capabilities, especially when coupled with the Skype integration, enable face-to-face communication with users spread across different countries, enhancing collaboration and reducing the need for travel. The product serves as the main microphone and speakerphone in conference rooms, delivering crystal clear audio for effective communication. Its seamless integration with Skype for Business enhances the overall experience and allows for smooth interaction with clients in other offices. Additionally, the Trio can be configured as a USB enabled device for computer use in a workstation-driven environment, further expanding its versatility. It has proven to be an invaluable tool for conference calls, addressing both voice and video conferencing needs while providing excellent sound quality in various room sizes. The Trio's ease of use and intuitive interface make it a popular choice among users at all levels within the organization.
Sensitive microphones: Users have consistently praised the Polycom Trio for its extremely sensitive microphones, with many reviewers noting that it allows soft-spoken individuals to be heard clearly. This feature has been mentioned by a significant number of users and contributes to improved communication in meetings.
Easy operation: The ease of operation is another widely appreciated aspect of the Polycom Trio. Multiple users have mentioned that joining a meeting requires just one click, while bringing in outside attendees only takes a few clicks. This simplicity in navigation enhances user experience and saves time during conference calls.
Seamless integration with Lync/Skype for Business: Many customers have highlighted the seamless integration between the Polycom Trio and Lync/Skype for Business as a positive attribute. This integration provides a smooth user experience, allowing for easy collaboration and communication within existing platforms.
Laggy and unintuitive screen: Users have found the screen on the Polycom Trio to be laggy and not as intuitive as iPads, making it difficult to use. This has been mentioned by multiple reviewers, indicating a common issue.
Expensive compared to iPads: The Polycom Trio is considered too expensive compared to iPads and users couldn't justify adopting it for mass Zoom Room usage. Some users felt that the price was higher than expected, suggesting a dissatisfaction with the cost of the product.
Frequent updates causing concerns: Updates are being provided frequently, but some users find it worrisome due to the number of interactions taking place. Several reviewers have expressed their concern about frequent updates, indicating that this is a significant con for them.
Attribute Ratings
Reviews
(1-25 of 26)Polycom Trio Review
Dependable High Quality Conference Room Phone
Conference Room Phone with Great Audio Quality!
Polycom Trio - Good but not the best
Trio Tips
Clarifying the Trio Device Experience
Trio 8800 and Skype for Business
Trio has worked wonderfully for our organization
Good, Flashy phone
The Trio works really well in a Skype Optimized USB mode, even with the Logitech SmartDock.
Great Medium-Small Conferencing Device
Polycom Trio 8800 review
Trio Review
Best in Class
Great product
Polycom Trio - Great sound!
Small Company Very Happy with Polycom Trio
Polycom Trio is great - in the right setting
Polycom Trio works!
Polycom Trio - a game changer
- Greatly suited in a Microsoft shop, especially in an Office 365 shop. The integration with Skype for Business Online is awesome.
- Very well suited in an environment where the user community is very keen and experienced in scheduling meetings using SfB.
- It's maybe not very well suited in an environment where there is no TV.
Polycom Trio: A good Skype for Business solution for smaller rooms
We have Skype Room Systems for our bigger rooms, which are full-fledged solutions.
The Trio has a lot of missing features compared to those, but it is a good solution/balance for smaller huddle rooms where it might not be cost efficient to implement the higher-end solutions.
The Trio is not well suited for bigger rooms as the audio wouldn't scale well. Not having an HDMI input really hurts it and complicates the user experience.
Trio Review
Huddle rooms to medium sized conference rooms with a monitor and less than 12 people I believe is the best place for this device. Especially where video is not very important.
If you want a video rich experience then you want your customers to have a wireless sharing experience second to none then the Trio is not the way to go.