Postmark Reviews

16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-6 of 6)

No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Excellent real time tracking of production server.
  • Automated reporting is very nice. Great to not have to pull reports manually.
  • User management is very easy.
  • Cost effective.
  • Latency can be an issue.
  • Postmark utilizes a status page, which is very helpful however the last incident we experienced with Postmark was not documented on the page.
  • API was simple to write to.
Read this authenticated review
No photo available
March 07, 2019

Postmark for Email

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Email tracking: we often get questions from customers about if a certain message was delivered and we are able to quickly search by email address to pull the message in question up and view the status.
  • Proactive System Status Updates: if Postmark ever experiences an issue a banner is posted across the top of their webpage with the current status. You can click into the banner to be redirected to their status page to gain more insight.
  • Filtering: we can filter messages by tags which makes it helpful when looking to view a certain type of message (i.e 'DailyDigest').
  • We have run into some glitches in their system that have causes messages to not get delivered or for delivery to be delayed. I'm not sure what causes this on Postmark's end but it makes for some very angry customers on our end.
Read this authenticated review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Transactional Emails.
  • Great user interface. Easy to manage templates and see activity.
  • High deliverability rates. Seen much better deliverability scores then when we had our own dedicated IP.
  • Email history limited to 45 days. Longer would be helpful.
  • The ability to re-deliver messages from the website directly when they fail.
  • Don't have much else. Very solid service.
Read this authenticated review
Phil Clothier profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Deliverability is far better than any other ESP I've used
  • Customer support is quick, friendly and passionate
  • You can tell this is a small company which cares about their services
  • Nice UI with a clear 45-day history of messages/events
  • The new Rebound API is awesome for catching users who enter the wrong email address during an order/signup request
  • I wish there was an annual payment option. Currently, you can only pay monthly.
Read Phil Clothier's full review

About Postmark

Postmark is a transactional email platform for software teams.

According to the vendor, Postmark focuses not only on delivery, but incredibly fast delivery. Buy focusing on transactional email and not allowing sending of bulk promotional email, Postmark maintains a pristine reputation for delivery with ISPs.

The vendor doesn't ask customers to pay extra for "improved delivery" by upgrading to a dedicated IP. They stand by their pool of shared IPs just as strongly as their dedicated IP addresses because they manually approve every account and don't allow any bulk promotional email on our IPs.
Categories:  Transactional Email

Postmark Features

Has featureTransactional Email Delivery
Has featureInbound Email Handling
Has featureTransactional Email Templates
Has featureBounce Handing
Has featureOpen Tracking
Has featureLink Tracking
Has featureSMTP
Has featureREST API
Has feature45 days of full content history for emails

Postmark Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Postmark Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Postmark Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS