TrustRadius Insights
Postmark has become a popular choice for users seeking a reliable SMTP service for transactional emails across multiple websites. …
Starting at $10 per month
View PricingOverview
What is Postmark?
Postmark from Wildbit in Philadelphia sends and tracks transactional emails.
Recent Reviews
Pricing
10,000 Emails per Month
$10.00
Cloud
per month
300,000 Emails per Month
$200.00
Cloud
per month
5,000,000 Emails per Month
$1200.00
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
POSTMARK’D STUDIO SEPTEMBER 2021 unboxing and demo plus discount code
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Postmark?
Postmark is a transactional email platform for software teams.
According to the vendor, Postmark focuses not only on delivery, but incredibly fast delivery. Buy focusing on transactional email and not allowing sending of bulk promotional email, Postmark maintains a pristine reputation for delivery with ISPs.
The vendor doesn't ask customers to pay extra for "improved delivery" by upgrading to a dedicated IP. They stand by their pool of shared IPs just as strongly as their dedicated IP addresses because they manually approve every account and don't allow any bulk promotional email on our IPs.
According to the vendor, Postmark focuses not only on delivery, but incredibly fast delivery. Buy focusing on transactional email and not allowing sending of bulk promotional email, Postmark maintains a pristine reputation for delivery with ISPs.
The vendor doesn't ask customers to pay extra for "improved delivery" by upgrading to a dedicated IP. They stand by their pool of shared IPs just as strongly as their dedicated IP addresses because they manually approve every account and don't allow any bulk promotional email on our IPs.
Postmark Features
- Supported: Transactional Email Delivery
- Supported: Inbound Email Handling
- Supported: Transactional Email Templates
- Supported: Bounce Handing
- Supported: Open Tracking
- Supported: Link Tracking
- Supported: SMTP
- Supported: REST API
- Supported: 45 days of full content history for emails
Postmark Competitors
Postmark Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS |
Frequently Asked Questions
Postmark from Wildbit in Philadelphia sends and tracks transactional emails.
Sinch Mailgun, SparkPost, and Amazon Simple Email Service (SES) are common alternatives for Postmark.
Reviewers rate Support Rating highest, with a score of 9.4.
The most common users of Postmark are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(27)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Postmark has become a popular choice for users seeking a reliable SMTP service for transactional emails across multiple websites. Customers have praised the product for its near-perfect performance and unparalleled reliability compared to other SaaS products in the market. One standout feature that users appreciate is the weekly email summaries provided by Postmark. These summaries offer an overview of the total number of emails sent and any bounce issues, enabling users to quickly identify and address any delivery issues.
The ease of setup and excellent support provided by Postmark are additional factors that contribute to its positive user experience. Users find it simple to integrate Postmark into their workflow, and the visibility it provides into email activities is highly regarded. The acquisition of Postmark by ActiveCampaign has not resulted in any noticeable changes; users continue to enjoy the same dependable service they have come to rely on.
Postmark's unique features make it an invaluable tool for managing transactional email messages for clients. Developers particularly appreciate how it streamlines their workflow during the development process. Its outbound and inbound services prove highly beneficial in addressing communication problems related to client access to websites. Moreover, Postmark serves versatile purposes such as sending new user sign-up emails, order confirmations, password resets, and in-game notifications.
The range of use cases for Postmark extends beyond just transactional emails. Users rely on it for various purposes, including sending e-commerce sales receipts, handling support requests and messaging, as well as inbound messaging and routing for improved customer communication. Notably, Postmark excels in ensuring email delivery directly to user inboxes, which is crucial for services requiring email verification. With its ability to locate and verify emails, this product provides users with proof of successful communication with clients.
Postmark goes beyond just being a reliable SMTP service; it serves as the primary production email service for many users' businesses. This means tracking the transmission and receipt of emails sent to customers—a critical aspect of any successful business operation. Users have reported increased deliverability and efficient API calls between their platforms and Postmark, improving their overall communication processes. In addition, the product acts as the foundation for software products, being utilized by both product teams and support teams for sending messages seamlessly.
Overall, Postmark's excellent performance, reliable delivery, and user-friendly features make it a top choice for managing transactional emails and ensuring effective communication with clients.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
February 12, 2020
Postmark, reliable email when you need it most.
We've used Postmark for many of the email delivery services of our app. Due to the nature of what Postmark accomplishes, it's primarily used in the development process and deployment of app features that require an email to be sent and tracked. So I guess you could say it's used by our Research and Development team in its execution.
- Reliability is a must, and we see this with Postmark.
- Implementation was easy enough.
- Not many cons since it's pretty straightforward, and if email delivery service was often impacted, we'd most likely find a new provider.
- Password reset emails are almost always delivered.
- Many of our services are reliant on email delivery, and we have had consistent results with Postmark.
They are a bit different and, in many cases, it makes sense to use both Postmark and Mandrill. Aside from these two, I don't have experience with other email delivery services. Both tend to be extremely reliable and rarely fail to send and deliver emails. Both are well-established companies with excellent customer support teams.
November 07, 2019
Verification our team needs
Postmark is extremely helpful in our company. The program not only helps us locate emails but also gives us the ability to verify that messages have been processed and delivered successfully. Additionally, we are able to confirm the contents of emails that have been sent out, providing proof to our clients of our communications to them.
- User Interface: easy to read
- Delivery confirmation
- Re-enabling blocked addresses
- Navigation
- Training tools
- Increased productivity: locating results efficiently.
- Higher client satisfaction: providing proof of delivery and reenabling accounts.
Not applicable
November 05, 2019
Excellent Solution for High Volume Email Management
Postmark is used as our primary production email service. We also utilize it for our client support team to track transmission and receipt of various emails sent to our direct and indirect customers. We have been utilizing their service for years, and I don't anticipate us making a change anytime soon.
- Excellent real time tracking of production server.
- Automated reporting is very nice. Great to not have to pull reports manually.
- User management is very easy.
- Cost effective.
- Latency can be an issue.
- Postmark utilizes a status page, which is very helpful however the last incident we experienced with Postmark was not documented on the page.
- API was simple to write to.
- We need a reliable email server with excellent uptime. Postmark has delivered.
- Postmark is a relatively low cost solution.
- Set it and forget it. Once we configured the service to our needs we have not had to adjust.
We found Postmark early on and have not looked back. There has never been a need to reevaluate the solution, as its cost is fair and the service has functioned as expected. We regularly recommend Postmark to our partners.