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What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

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Recent Reviews

TrustRadius Insights

PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, …
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PowerDMS processes

9 out of 10
May 19, 2022
To control signed documents and published documents. To share training with staff.
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PowerDMS for the win!

10 out of 10
October 28, 2021
We use PowerDMS for our policy and procedures first, then we incorporated our training into the system. After we set all that up, we …
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Happy PowerDMS User

10 out of 10
July 19, 2021
We use PowerDMS as a repository for our fillable forms, policies, and reference documents. We create and manage distributed training. We …
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PowerDMS Product Review

6 out of 10
May 17, 2021
It is being used across the whole organization and [I feel] the biggest issue I have seen is that it can be a little confusing to use …
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Product Details

What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

The PowerDMS platform includes the following solutions:

  • PowerPolicy - A cloud-based repository to manage policies and procedures across their entire lifecycle used to develop, review, approve, distribute, and track every policy with confidence, knowing that only one published version exists.
  • PowerStandards - Accreditation software that streamlines the management of policies and compliance documentation. PowerDMS works with 60+ accrediting bodies to publish their standards manuals on PowerStandards.
  • PowerEngage (formerly CueHit) - A citizen engagement software and feedback solution for law enforcement, emergency communications, fire, and EMS. Keeps citizens informed and measures satisfaction to boost morale with an automated solution.
  • PowerTime (formerly PlanIt Schedule) - a personnel scheduling software for law enforcement, emergency communications, fire, and EMS. It keeps responders informed, reduces time spent scheduling, and helps users maintain proper staffing levels.
  • PowerFTO (formerly Agency360) - Manages, tracks, and measures on-the-job training for law enforcement, emergency communications, EMS, and corrections, to ensure employees have everything they need to be successful in any new role throughout an agency.
  • PowerLine - Includes a nationwide network of peer volunteers so responders can connect with someone who shares challenges. It can be used to support a team’s wellbeing and enhance a department’s wellness program with an anonymous mobile app designed specifically for first responders.

PowerDMS by NEOGOV Features

  • Supported: Policy Management
  • Supported: Training Management
  • Supported: Accreditation Management
  • Supported: Approval Process Control
  • Supported: Audit Trails
  • Supported: Policy Library
  • Supported: Policy Training
  • Supported: Content search and retrieval
  • Supported: Workflow Management
  • Supported: Attestation
  • Supported: Policy Creation
  • Supported: Policy Metadata Management
  • Supported: Reporting/Analytics
  • Supported: Version Control
  • Supported: Document Control
  • Supported: Content publish & creation
  • Supported: Automated workflows
  • Supported: Mobile support

PowerDMS by NEOGOV Video

PowerDMS for Policy Management

PowerDMS by NEOGOV Competitors

PowerDMS by NEOGOV Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

SAI360 are common alternatives for PowerDMS by NEOGOV.

Reviewers rate Implementation Rating highest, with a score of 9.1.

The most common users of PowerDMS by NEOGOV are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, and accreditation activities. Users, including police departments, healthcare facilities, retail stores, and emergency services agencies, have praised the software for its efficiency and convenience. One of the key use cases of PowerDMS is improving internal communication and simplifying workflows. With the ability to review policies and procedures electronically, make edits, send them for approval, and distribute them to staff by assigning documents, PowerDMS streamlines the process of policy management.

Another important use case of PowerDMS is ensuring compliance with accreditation requirements. The software helps organizations track document signatures, attendance records, and test scores for trainings, making it easier to demonstrate compliance with accreditation bodies. It also simplifies the accreditation process by highlighting sections of policies that meet criteria and providing real-time updates of documents to ensure accurate compliance assessment. Additionally, PowerDMS serves as a centralized database for all agency-related documents, training materials, surveys, and accreditation processes. This allows for efficient tracking of approval activities and user signatures.

PowerDMS is also highly regarded for its document management capabilities. Users appreciate how the software enables easy creation, editing, and sharing of policies and procedures manuals. It provides a searchable database of policies and resources, making it simple to locate necessary information. Moreover, PowerDMS acts as a one-stop shop for storing policies, procedures, training videos, annual tests, newsletters, certifications, and other forms of communication. By centralizing these documents and eliminating the need for multiple sites or physical copies, PowerDMS reduces the risk of errors and saves time.

Besides its effectiveness in policy management and accreditation support, PowerDMS plays a crucial role in training employees. The software facilitates remote web-based training and tracks training requests, courses, certificates to ensure employees receive necessary training on policies and critical aspects of their positions. It also aids in staff onboarding and career development by managing training, credentials, and personnel files. PowerDMS provides accountability by tracking employee signatures, ensuring all necessary documents, training materials, and communications are received and signed for.

Overall, PowerDMS has proven to be a valuable tool for organizations across various industries. From improving internal communication and simplifying workflows to enhancing compliance with accreditation requirements and centralizing document management, the software offers a wide range of use cases that help streamline operations and boost efficiency.

Comprehensive Solution: Users appreciate the comprehensive solution provided by PowerDMS for managing policies and procedures. Many reviewers have stated that it eliminates the need for uploading policies twice in different systems, streamlining document management processes.

Time Limit Feature: The time limit feature in PowerDMS is highly valued by users. Several reviewers have mentioned that it ensures employees read important policies and procedures before signing them, providing reassurance that documents are not being signed without proper review.

Customer Support: Users praise the customer support provided by PowerDMS. Many reviewers have highlighted the availability of consultants through one-on-one webinars, email, and web-chat options. They also appreciate the quick response time and helpfulness of the support team, describing them as friendly, patient, and going above and beyond to resolve issues.

Confusing User Interface: Many users have expressed frustration with PowerDMS's user interface, finding it confusing and difficult to navigate. Some reviewers without an administrative background have stated that the workflow process is not intuitive and requires more explanation.

Clunky Highlighting Process: Several users have mentioned that the highlighting process in the Standards module of PowerDMS is clunky and needs improvement. This has caused difficulties for users when trying to highlight specific sections of documents.

Confusing Permissions Process: The permissions process for standards viewing and proof uploading in PowerDMS can be confusing for users. Some reviewers have found it difficult to understand how to set permissions correctly, leading to confusion and potential access issues.

Users commonly recommend the following:

  1. Taking advantage of the online tutorials, support, and webinars: Users suggest making use of the various resources available to enhance their understanding and proficiency in using PowerDMS. They recommend accessing online tutorials, seeking support when needed, and participating in webinars to fully utilize the features of the software.

  2. Keeping protected information off of PowerDMS: To ensure security and privacy, users advise being cautious about what information is stored on PowerDMS. They suggest considering ways to keep sensitive or protected data off the platform to minimize potential risks.

  3. Becoming an active participant in the PowerDMS Success Community: Users highly recommend engaging with the PowerDMS Success Community, a platform that provides additional support and guidance to users. They advise actively participating in discussions, sharing experiences, and learning from others within the community. Additionally, users suggest watching all available support videos to gain further insights into PowerDMS functionality.

Overall, reviewers commend PowerDMS for its flexibility and ease-of-use in organizing documents and providing training. The software's superior support after the sale is highlighted as a distinguishing feature compared to other products. Users highly recommend PowerDMS for managing policies, accreditation, and training needs, emphasizing its ability to track policies and employee actions with accountability. It is particularly recommended for organizations still relying on manual systems for organizing accreditation files. PowerDMS is praised for solving paperwork-related challenges and enabling easy distribution of information to employees. Lastly, users appreciate that PowerDMS continuously improves based on customer feedback and highlight its accessibility from anywhere as a valuable benefit.

Attribute Ratings


(1-25 of 131)
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Score 10 out of 10
Vetted Review
Verified User
About a year ago, I was made the Accreditation Manager for my division (Corrections/County Sheriff's Office). I cannot imagine trying to do my job without PowerDMS by NEOGOV. I deal with policies all day long, and I had an audit pretty early on in my tenure. PowerDMS by NEOGOV was invaluable before, during, and after the audit.
  • Policy Management
  • Memo Distribution
  • Accreditation Preparation
  • I don't know of any improvements as PowerDMS by NEOGOV does so much more than I have attempted to use it for thus far.
I don't have anything else to compare it to, but I cannot recommend PowerDMS by NEOGOV enough.
Mike Young | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
At our police department, we were struggling to manage forms and every officer had a different version of the form that they had saved or printed somewhere and there was no consistency. We also were using a printed policy and procedure manual which was not updated very often. The updates were printed and handed to each employee and we trusted them to remove the outdated policy and replace it, however not sure that got done. Now with the PowerDMS Solution, all employees (sworn and non-sworn), can easily search for any form, policy, contract, agreement, etc. and have full confidence they have the current version for increased consistency. We also use PowerDMS to document every employees training throughout the year and also through their career. Beyond that, we use PowerDMS to create courses, and assign certificates complete with tests and surveys on a variety of topics. I would highly recommend this product and am so glad that we found this company when we did. The onboarding process was very smooth and they held our hands as we developed "our" system. If you are on the fence, give this a try - you'll be glad that you did.
  • Forms Management - always one version that is current. Old version gets archived.
  • Policy Development - workflow approval processes built in
  • Training - Documentation of courses and required training hours
  • Easily search thousands of documents using simple keywords in the "Find Anything" box
  • Workflows and the ability to stop and restart an approval workflow.
  • Very easy to use program with good functionality.
This software is very well suited for law enforcement agencies of all sizes from 5 to 5000 officers. There is a mobile app that allows officers to quickly and easily search while out in the field or on a call. They can quickly review a policy, locate a form, pull up a map and much more using either the mobile app or the desktop application.
Score 9 out of 10
Vetted Review
Verified User
PowerDMS is a crucial aspect of CFAI accreditation management for our department. Policies, procedures, and accreditation documents themselves are easily managed. Review and revision of documents through workflows ensures compliance.
  • Document review reminders
  • Workflows
  • Employee e-signatures for important documents
  • Allowing modifications to existing workflows
  • I wish the search function would only search the current document, not the left task bar
  • No ability to print comment on documents without "editing on desktop"
General Operating (GOG) management is efficient. Review reminders are available to be scheduled automatically. CFAI accreditation management is also efficient, allowing managers to track revisions, create workflows for updates, and even retrieve archived documents for reference.

My agency has never used PowerDMS tests or surveys; unsure of how well they work.
May 19, 2022

PowerDMS processes

Score 9 out of 10
Vetted Review
Verified User
To control signed documents and published documents. To share training with staff.
  • Allow you to upload documents.
  • Allow you to publish training.
  • Allow you to capture signatures of policies being review.
  • Allow for larger sized video to be embedded.
  • Setting up a scheduling system in PowerDMS to allow users to schedule training in a Calendar View.
This platform will help any organization manage documents, policies, and procedures that can be shared with staff in a digital format.
Taylor Miron | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use PowerDMS to house all our organization's internal policies, documents, etc. Previously, we only had links to policies that were all structured in Word/PDF documents. PowerDMS has allowed us to organize in a much more efficient way as well as create structure and labels for a more user-friendly experience for our employees.
  • Policy management
  • Policy organization
  • An improved search feature that allows for more specific search criteria instead of just "control - find".
It is very well suited for organizing important organizational documents, and policies that the entire organization needs access to. It allows the database to be open to all users and for users to find/sort/organize/prioritize the items that are most important and relevant to them; versus having to search through a whole database without efficient search criteria methods.
Score 9 out of 10
Vetted Review
Verified User
We use PowerDMS to manage our departmental forms and policies and other reference documents used by the agency. Our Accreditation Team also uses the software to manage all aspects of our accreditation program compliance. All employees use PowerDMS to automate training requests and many other intra-departmental communications via the PowerDMS approval workflow feature.
  • Fully automated policy management system.
  • Serves as a central repository for our departmental forms and other frequently used documents.
  • Created a paperless accreditation management system.
  • Great customer service and support staff!
  • Bulk uploading and archiving of documents would be helpful.
  • Individualized emails notifying users of specific tasks.
Getting 100% signature compliance on policy updates used to take months but since automating out policy management updates in PowerDMS, we can get 100% compliance in as little as 2 weeks. Internal requests for things such as training, purchases, etc used to be pushed up the chain of command via a paper copy and would often get misplaced or lost in a full mailbox. Using PowerDMS to automate those requests put the power back in the requester's hands and increased transparency and accountability across the organization.
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS for all Public Safety policies as well as any internal County policies.
  • Ease of use
  • Great support
  • Lack of features
PowerDMS is great for the niche it was developed for - signing policies. As a government organization, we have many policies that must be signed by employees yearly so PowerDMS makes that process so simple.
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is used by UCF Student Health Services as it is an accredited entity with AAAHC (PDMS supports). ALL SHS policies/procedures are managed in PDMS as well as the majority of employee training. SHS uses PDMS to manage the assessment for AAAHC's review. The last review was in October 2021.
  • Creating and managing department required training (HIPAA, OSHA, etc).
  • Organizing and managing policy documents.
  • Streamlines communication between staff and policy review.
  • Provides easy access to all documents (including policies, reporting forms, training reports, etc).
  • When running a report for a course/test, there is not an option for selecting only those persons who have not started the course. It can filter for those who have completed (whether passed or failed) and those who are pending completion, but, I have not found a way to filter those who were assigned the course/test yet haven't even attempted to start, let alone open, the request.
I think it is most beneficial to companies who are at least 20 - 25 employees. Anything less than that it seems it would be a lot to pay to manage policy/training communication to such a small organization.
Emily Davies | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
PowerDMS is being used as our primary document management system. Within PowerDMS we are housing all training documentation, orders, past shift schedules, and anything and everything to do with our department policies. PowerDMS has helped us to address major document management and retention issues within the department and it has helped our Training Unit become more effective in our daily work. We are now able to pull records within seconds instead of needing hours at a time to review paper files. It has helped us streamline the training process by allowing us to offer courses online that once had to be reviewed in a classroom setting. Instead of being out of compliance we are now fully in compliance and that in itself makes the product worth every penny. This has also helped us to address other document management needs within the department. All of our files are kept in one place and it's helped us keep things much more organized.
  • PowerDMS makes collaborative policy writing easy. It allows you to have multiple sign-off options which help to ensure that users agree before a policy is fully approved. The notes section allows for changes to be suggested without multiple people accessing the document at a given time.
  • Training and Documentation Storage is wonderful inside PowerDMS. The folders feature allows you to sort material and different types of documentation as if you had a copyright in front of you. The different file type uploading option for documents makes it so we can also store videos.
  • Accreditation assessments are a breeze with PowerDMS. I love all of the features of the assessment. I am able to schedule task reminders to pop up for standards that are coming due. You can choose a file that you've already uploaded on PowerDMS as a proof and this feature is also very nice.
  • PowerDMS does not allow you the ability to reassign a document or policy to an individual without republishing an already signed off document. This makes remedial training very hard and cumbersome because everytime one individual needs to review a policy we have to republish it for the entire department.
  • Users cannot receive individual notifications for documents or policies. This is a big issue when it comes to our Personnel Orders which are stored within PowerDMS because people only receive a group notification. If the developers would create this it would make the product much more user-friendly.
  • As of right now, PowerDMS is a very functional, but basic software. The lack of customization, outside of website photos and material, is very problematic for end users. If users had a place to store and manage their own records it would be very helpful. As of right now, our training team is storing them under each user's file tab, but the users themselves do not have access. When we are in a situation where we need a person's entire file it makes it difficult to have to go through and print every certificate individually.
PowerDMS is a very good document management system. It is well suited for a company or organization looking to store departmental material such as training records or personnel records. It is not suitable to be used as a training tool for FTO's. There is no ability to customize the website to include add-ons such as FTO Training Software, social media add-ons, etc. If it was possible to add other elements to our page it would make the product even better.
Score 10 out of 10
Vetted Review
Verified User
At NPD we used Power DMS to house all of our language for the department. Also, we use it for training and CALEA Accreditation.
  • Customer Service
  • Ease of use
  • Training
  • More training for beginning users/administrators
  • More ideas for use
Power DMS is excellent to use and house language. It is very easily navigated, and everything is housed together. I use Power DMS for all of our language, directives, maps, phone numbers, EPP, school maps, it is a great tool for officers on the street when they need to look up information.
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is used across the whole organization. PowerDMS has made such an impact with collecting, processing, storing, and disseminating information that it is hard to imagine how we functioned pre-PowerDMS. The platform, in my role as accreditation manager, has enabled me to accurately track and update thousands of documents with the push of a button. Whereas, in the past, those same tasks would take months, to locate, update, staff, and collect signatures if necessary.
  • Provides the ability to capture training.
  • Notifications when a document has been updated as well as the ability to compare without having to search.
  • The ability to search all agency documents quickly.
  • I think Power DMS currently is doing everything right.
PowerDMS is best suited for managing large quantities of documents.
October 28, 2021

PowerDMS for the win!

Alicia Schotter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS for our policy and procedures first, then we incorporated our training into the system. After we set all that up, we started using PowerDMS to manage our subpoenas. This allows us to disburse them out, track when they opened it and when they sign for it. We are able to hold employees more accountable for items with this program!
  • PowerDMS allows you to create groups so that supervisor is able to see what their shift has to do within PowerDMS.
  • PowerDMS allows use upload our subpoenas into the system to push out to the employees.
  • PowerDMS does well at tracking who has viewed a document and who has signed a document.
  • I have no cons at this time.
PowerDMS is a great program and I love everything about it.
July 19, 2021

Happy PowerDMS User

Stephen Green | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use PowerDMS as a repository for our fillable forms, policies, and reference documents. We create and manage distributed training. We track our training and accreditation program compliance. We also share information on our policies and access to forms with the public through our Public Facing Documents page.
  • Serves as a one stop repository for the most current forms.
  • Manages our policies and provides proof of acknowledgment.
  • Provides controlled access to designated forms and policies to the public without having to duplicate effort or host a different site.
  • Tracks training statistics and compliance.
  • Facilitates our Accreditation program and eliminates the need for paper files.
  • Hope to see the ability to view analytics (page and item views) on our Public Facing Documents portal soon.
  • Would like to expand our ability to use PowerDMS to store and manage records of training that occurs outside of PowerDMS.
  • Would like the ability to flag new items on the site for a short period of time to draw user's attention for things they are not required to sign but should notice.
Policy distribution, forms repository and internal distributed training are very user-friendly and effective. For our organization, PowerDMS has been a significant game-changer in how we manage our Accreditation program. Our Accreditation organization (PLEAC) is partnered with PowerDMS to provide our manuals and the framework for us to populate with our proofs. Because we are on PowerDMS the assessors can remotely review and comment on our files which saves time but was absolutely essential during COVID restrictions.
Score 10 out of 10
Vetted Review
Verified User
Our organization is utilizing PowerDMS for policy implementation, training (with tests and reviews), as well as accreditation management. As we begin rolling out our policy updates and training protocols, all employees will be given access to PowerDMS to being working on assignments. With this information we can better use the tools provided to analyze the data and improve.
  • All in one solution
  • Easy of use
  • Additional training and guidance
  • Better designed GUI
As previously stated, PowerDMS can be utilized under all organizations as a way to centralize and track policy rollouts, training, and more. As policies or refreshers are needed, you can send it out to all to complete and even have a test to verify learned information. You can also use it to provide training for new hires with programs you have created and uploaded.
Score 6 out of 10
Vetted Review
Verified User
It is being used across the whole organization and [I feel] the biggest issue I have seen is that it can be a little confusing to use especially for new users. For instance just to upload a document there a bunch of steps I have to go through. I am not sure if that is the company that set it up that way or if it is just the way it is.
  • I do like that it sends me emails when I need to view a new document or course.
  • It makes it easier to get certain documents to be seen by multiple people at one time.
  • The fact that they have site specific keys is nice since I don't have to worry about any other companies stuff.
  • They do not require people to use an email address so unless everyone is keeping an eye on things then not everyone knows they have stuff to do.
  • There are times when a document is viewed and signed and it still shows that it hasn't been done yet.
To be honest the fact that I am able to see what documents employees have viewed and courses that have been done are nice but the notifications seem to glitch out once in a while. Meaning that after viewing a file and signing it would still say that I have a document to view but when I click into the tab there is nothing there.
Score 10 out of 10
Vetted Review
Verified User
We are using PowerDMS for everything we can. It will be our department's one-stop shop for awards, policies, documents, courses, training, etc.. I feel it is going to boost morale in my department because users are going to know their certificates/awards are visible to their Supervisor. The accreditation process is going to be smooth and also the re-accreditation will be much easier.
  • The search engine find-anything is a lifesaver.
  • The certificates/trainings and keeping track of who needs what and when.
  • Accreditation and the files that need to be kept. The way proofs are kept with the policy.
  • Once a certificate is built the easy of awarding others the same certificate.
  • Making users and adding consulting personnel or assessors in to view items.
  • It is a lot at first but the coaching you get out weighs the volume.
[Well suited for] keeping certificates and training in order.
Laurence Van Alstine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
A police department runs on communication, and inevitably, paperwork. Adrian Police Department is leveraging PowerDMS to improve internal communication and simply workflows, document distribution, training, public access to records, policy management, and accreditation assessment. Currently, we are the only Department in our City using PowerDMS. The other Departments within the City use another product, that lacked functionality for police use. All employees and police reserve officers have access to PowerDMS, via a web-based application and smartphone app. This gives 24/7, world-wide access to all forms, schedules, and training, requiring only a web-enable device. We are also able to complete our accreditation compliance assessment within the application, using proofs that are real documents, updated in real time. In short, all business functions of the police department rely on PowerDMS, while all law enforcement functions are air-locked in a separate records management system.
  • Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
  • Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
  • Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
  • Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
  • Due to the immense capability of this product, learning the product can be daunting.
  • As with any new system, learning the "language" of PowerDMS is essential. Sometimes they don't call things the same thing you do.
  • Good software services are never cheap, and neither is PowerDMS.
Excellent for government agencies. The accountability features are excellent, and reports can be run simply, making it easy to see who has signed a policy, or check on a workflow. The ability to share any documents with the public in real-time is also outstanding, [as] I am a life-long government employee, and cannot comment intelligently on other industries.
Phillip Loth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is being used mainly by my organization as a whole to put out policies for all shifts be it night or day. They can then use this information to look up best practices. Another tool that we use is testing, You can create a test in PowerDMS that is due on a certain date and time. Then you can create a sheet that shows compliance by all employees. This helps keep everyone on the same page. Lastly, it allows me as an Accreditation Manager to comply with CALEA requirements and upload any file type to show my department holds itself to a higher standard.
  • File Upload
  • Test grading
  • None
For any agency that is looking for an easy solution to put out training to all shifts during Covid, this is the product for you. Easy automatic grading and lists of who has completed the training save time and money doing it in person. It has a counter that shows how many trees have been saved and I believe our small department has saved 11 trees of paper.
Score 10 out of 10
Vetted Review
Verified User
Our agency uses Power DMS to conduct trainings in addition to keeping up to date with general orders and written directives. This platform helps to keep over 1,400 employees compliant and helps to greatly improve communication.
  • Power DMS is an excellent platform for conducting any type of online training that you create
  • Power DMS helps to keep a wide variety of users's files and documents very well organized.
  • Power DMS enables you to create certificates upon completion of a course and/or training.
  • I would like to see more improvement with functionality tabs for users.
  • I would like to see more options to edit and enhance user profiles.
  • I would like to see more options for importing documents and images.
Power DMS is extremely well suited to manage documents for users. I am also very impressed with the capability to conduct trainings.
Aaron Chapin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
My organization utilizes PowerDMS to manage different documents in the organization. The primary use is to manage our department policies. Staff members are able to access/review/sign off on policies in the program, and PowerDMS provides reporting tools for management to track these actions. PowerDMS is also used to provide the same policies to members of our community through the public-facing documents module as an add-on to the software. We also utilize PowerDMS to manage other documents, including but not limited to training bulletins, memos, forms, user guides, and releases.
  • Sign-off procedures for policies
  • Tracking training
  • Managing accreditation documents
  • It would be nice to be able to better redact documents in the public-facing add-on
  • I would like to see additional features in the mobile version of the software.
I recommend PowerDMS to others who need to manage a significant amount of documents. It is also incredibly valuable for organizations that are pursuing accreditation as a law enforcement agency. It is easy to manage the necessary documents if the accrediting body has the manual and standards for the accrediting organization.
Bethany Elliott-Thul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS houses all of our policies, forms and training. Before PowerDMS we had policies on 3 different sites, now they are on one easy to search and use site. We would run into problems of policies not be updated in all spots, so now that they are in one location, updating is no longer messy and it removes room for error.
  • Support desk is fantastic!
  • Organization
  • Listening to requests of customers
  • All Staff are helpful
  • Course/certificate can get confusing
  • Large focus on police work
I would recommend PowerDMS for any company or group that is looking to organize things. Or if you have staff that need to be more involved, the workflow function is perfect!
July 24, 2020

PowerDMS Review

Score 9 out of 10
Vetted Review
Verified User
Our agency has used PowerDMS for about 8 years as Accreditation software, but we recently obtained the rights for the Training and Policy manuals. PowerDMS helps with accountability and accessibility.
  • The mobile app is great for the things that it has available.
  • I love that PowerDMS is very responsive to customer feedback. We have representatives from PowerDMS at all of our conferences and they will sit down with you to troubleshoot issues and take feedback for usability improvements.
  • The online training is wonderful. They have PowerDMS University, which has in-depth videos to teach users how to use the product.
  • The PowerDMS app is great, but it doesn't have Assessments available. I use PowerDMS mostly for Assessments, so it would be great for when I am away from my desk.
  • Documents uploaded to PowerDMS aren't searchable by using CTRL + F. The mobile app will allow you to search the document, though.
  • In Assessments, it would be useful to be able to select multiple items to delete or move. If I wanted to delete or move more than one attachment, I have to do each one individually. It would be nice to be able to use CTRL or SHIFT to be able to select multiple items.
  • Highlights (in Assessments) should be more of a "highlighter" selector, instead of a rectangle. It is nice to be able to select certain sentences or words in a paragraph instead of having to "highlight" a large rectangle of text.
  • In Assessments, Proofs of Compliance should have a boxes available to attach documents. (Like the Bullets and Required References currently have boxes to link items.)
  • In Assessments, it would be nice to add a page to an uploaded file. If I had my proof uploaded for Year 1, I would like to be able to add the Year 2 proof to the existing file. Currently, I bind the files in Adobe, upload the new file, and delete the old file.
PowerDMS is required by our accrediting body, so it is well suited for any agency being accredited by the CFA. If would be less appropriate for an agency that is accredited by a body that requires another software.
Score 10 out of 10
Vetted Review
Verified User
We implemented PowerDMS in 2015 to manage our policy and our CALEA Accreditation. The entire department uses PowerDMS for our agencies Policy and Forms Library, Internal Training Course, and Career Development. As the Accreditation Manager, I utilize the software to manage our policy development, distribution, and tracking and document management and facilitation of our accreditation assessment.
  • Document management: paperless organization and distribution method
  • Paperless tracking
  • Training module is a seamless product to streamline internal training needs
  • The Developer and Product Innovators are very open to idea to streamline functionality
The software provides a way to streamline paper documents into a electronic document management system that flows into accreditation assessments seamlessly. Makes it quite easy to go paperless.
Score 9 out of 10
Vetted Review
Verified User
Used for distribution of all policies and procedures, allows for easy proof of these policies being received by employees. Storage of forms used within the agency as well, easy access for everyone. Recently we've increased our online training courses issued through it as well, with easy testing to monitor retention and certificates issued to track completion.
  • Great tracing of employees receipt of documents.
  • Being able to build online training. testing, and certificates issued upon completion.
  • Reports can be easily run for any proofs of compliance that are needed.
  • Being able to mark the "auto grade" feature after starting to build a test.
  • Lower cost for the public facing document feature.
Excellent for all public safety fields for training issuance and documentation. The ability to track and record issuance documents would benefit all workplaces, not just public safety. I see the training feature being the biggest attribute in the future as the need for increased training and proof of that training being done becomes critical.
Michael Hass | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
PowerDMS is used by everyone in our organization for policy sign-offs and to view/search policies. It retains all version history and also documents when policies were signed by every employee. All policies are now in one location that can be accessed by everyone at work or remotely using the mobile app. The search feature on desktops and the mobile app makes looking for what you need very simple.
  • Retains version history.
  • Allows supervisors to view employee status with sign-off of policies.
  • Works amazingly for accreditation.
  • Allows for a one-stop-shop for all policies.
  • It would be helpful if PowerDMS would allow administrators more options with the Timeout feature. Allowing different timeout options for different users would be great.
  • Training can be difficult for new users. The Success Community and University are very helpful. An additional example may be helpful because not all tasks are the same as the example.
PowerDMS highly recommend for accreditation purposes and is the only option for accreditation management with CALEA. All policies can be loaded and then highlighted to the appropriate bullets in the CALEA standard. The same is for the proofs or examples that are required yearly. One can load Word files, PDFs, photos, videos, and links for proofs, training, policy, etc.
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