PowerDMS

PowerDMS

Customer Verified
About TrustRadius Scoring
Score 9.5 out of 100
PowerDMS

Overview

Recent Reviews

PowerDMS processes

9
May 19, 2022
To control signed documents and published documents. To share training with staff.
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A Great Document Management System!

9
April 21, 2022
We use PowerDMS to manage our departmental forms and policies and other reference documents used by the agency. Our Accreditation Team …
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Awesome easy to use software

10
April 21, 2022
We use PowerDMS for all Public Safety policies as well as any internal County policies.
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Saving Trees One Policy at a Time

10
April 21, 2022
PowerDMS is used by UCF Student Health Services as it is an accredited entity with AAAHC (PDMS supports). ALL SHS policies/procedures are …
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Great product, but it can always improve!

8
January 24, 2022
PowerDMS is being used as our primary document management system. Within PowerDMS we are housing all training documentation, orders, past …
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PowerDMS, great for everything!

10
November 01, 2021
PowerDMS is used across the whole organization. PowerDMS has made such an impact with collecting, processing, storing, and disseminating …
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PowerDMS for the win!

10
October 28, 2021
We use PowerDMS for our policy and procedures first, then we incorporated our training into the system. After we set all that up, we …

Happy PowerDMS User

10
July 19, 2021
We use PowerDMS as a repository for our fillable forms, policies, and reference documents. We create and manage distributed training. We …
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PowerDMS Product Review

6
May 17, 2021
It is being used across the whole organization and [I feel] the biggest issue I have seen is that it can be a little confusing to use …
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PowerDMS is the way to go!

10
May 12, 2021
We are using PowerDMS for everything we can. It will be our department's one-stop shop for awards, policies, documents, courses, training, …
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PowerDMS East, Simple, Smart

10
February 06, 2021
PowerDMS is being used mainly by my organization as a whole to put out policies for all shifts be it night or day. They can then use this …

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Awards

TrustRadius Award Top Rated 2021
TrustRadius Best of Award, Best Of Customer Support 2021
TrustRadius Best of Award, Best Of Feature Set 2021

Reviewer Pros & Cons

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Pricing

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What is PowerDMS?

PowerDMS is a document management system focused on compliance and industry policy regulations. It is commonly used by Law Enforcement, Healthcare, Fire/EMS, and Corrections organizations.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Features Scorecard

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Product Details

What is PowerDMS?

PowerDMS is a document management system focused on compliance and industry policy regulations. It is commonly used by Law Enforcement, Healthcare, Fire/EMS, and Corrections organizations.

PowerDMS Features

  • Supported: Policy Management
  • Supported: Training Management
  • Supported: Accreditation Management
  • Supported: Approval Process Control
  • Supported: Audit Trails
  • Supported: Policy Library
  • Supported: Policy Training
  • Supported: Content search and retrieval
  • Supported: Workflow Management
  • Supported: Attestation
  • Supported: Policy Creation
  • Supported: Policy Metadata Management
  • Supported: Reporting/Analytics
  • Supported: Version Control
  • Supported: Document Control
  • Supported: Content publish & creation
  • Supported: Automated workflows
  • Supported: Mobile support

PowerDMS Video

PowerDMS for Policy Management

PowerDMS Competitors

PowerDMS Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Comparisons

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Frequently Asked Questions

What are PowerDMS's top competitors?

SAI360 are common alternatives for PowerDMS.

What is PowerDMS's best feature?

Reviewers rate Implementation Rating highest, with a score of 9.1.

Who uses PowerDMS?

The most common users of PowerDMS are from Mid-sized Companies (51-1,000 employees) and the Law Enforcement industry.

Reviews

(1-25 of 129)
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May 19, 2022

PowerDMS processes

Score 9 out of 10
Vetted Review
Verified User
Review Source
To control signed documents and published documents. To share training with staff.
  • Allow you to upload documents.
  • Allow you to publish training.
  • Allow you to capture signatures of policies being review.
  • Allow for larger sized video to be embedded.
  • Setting up a scheduling system in PowerDMS to allow users to schedule training in a Calendar View.
This platform will help any organization manage documents, policies, and procedures that can be shared with staff in a digital format.
Taylor Miron | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use PowerDMS to house all our organization's internal policies, documents, etc. Previously, we only had links to policies that were all structured in Word/PDF documents. PowerDMS has allowed us to organize in a much more efficient way as well as create structure and labels for a more user-friendly experience for our employees.
  • Policy management
  • Policy organization
  • An improved search feature that allows for more specific search criteria instead of just "control - find".
It is very well suited for organizing important organizational documents, and policies that the entire organization needs access to. It allows the database to be open to all users and for users to find/sort/organize/prioritize the items that are most important and relevant to them; versus having to search through a whole database without efficient search criteria methods.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use PowerDMS to manage our departmental forms and policies and other reference documents used by the agency. Our Accreditation Team also uses the software to manage all aspects of our accreditation program compliance. All employees use PowerDMS to automate training requests and many other intra-departmental communications via the PowerDMS approval workflow feature.
  • Fully automated policy management system.
  • Serves as a central repository for our departmental forms and other frequently used documents.
  • Created a paperless accreditation management system.
  • Great customer service and support staff!
  • Bulk uploading and archiving of documents would be helpful.
  • Individualized emails notifying users of specific tasks.
Getting 100% signature compliance on policy updates used to take months but since automating out policy management updates in PowerDMS, we can get 100% compliance in as little as 2 weeks. Internal requests for things such as training, purchases, etc used to be pushed up the chain of command via a paper copy and would often get misplaced or lost in a full mailbox. Using PowerDMS to automate those requests put the power back in the requester's hands and increased transparency and accountability across the organization.
Very responsive customer service and support team! I feel like family when I call them!
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use PowerDMS for all Public Safety policies as well as any internal County policies.
  • Ease of use
  • Great support
  • Lack of features
PowerDMS is great for the niche it was developed for - signing policies. As a government organization, we have many policies that must be signed by employees yearly so PowerDMS makes that process so simple.
Score 10 out of 10
Vetted Review
Verified User
Review Source
PowerDMS is used by UCF Student Health Services as it is an accredited entity with AAAHC (PDMS supports). ALL SHS policies/procedures are managed in PDMS as well as the majority of employee training. SHS uses PDMS to manage the assessment for AAAHC's review. The last review was in October 2021.
  • Creating and managing department required training (HIPAA, OSHA, etc).
  • Organizing and managing policy documents.
  • Streamlines communication between staff and policy review.
  • Provides easy access to all documents (including policies, reporting forms, training reports, etc).
  • When running a report for a course/test, there is not an option for selecting only those persons who have not started the course. It can filter for those who have completed (whether passed or failed) and those who are pending completion, but, I have not found a way to filter those who were assigned the course/test yet haven't even attempted to start, let alone open, the request.
I think it is most beneficial to companies who are at least 20 - 25 employees. Anything less than that it seems it would be a lot to pay to manage policy/training communication to such a small organization.
Emily Davies | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
PowerDMS is being used as our primary document management system. Within PowerDMS we are housing all training documentation, orders, past shift schedules, and anything and everything to do with our department policies. PowerDMS has helped us to address major document management and retention issues within the department and it has helped our Training Unit become more effective in our daily work. We are now able to pull records within seconds instead of needing hours at a time to review paper files. It has helped us streamline the training process by allowing us to offer courses online that once had to be reviewed in a classroom setting. Instead of being out of compliance we are now fully in compliance and that in itself makes the product worth every penny. This has also helped us to address other document management needs within the department. All of our files are kept in one place and it's helped us keep things much more organized.
  • PowerDMS makes collaborative policy writing easy. It allows you to have multiple sign-off options which help to ensure that users agree before a policy is fully approved. The notes section allows for changes to be suggested without multiple people accessing the document at a given time.
  • Training and Documentation Storage is wonderful inside PowerDMS. The folders feature allows you to sort material and different types of documentation as if you had a copyright in front of you. The different file type uploading option for documents makes it so we can also store videos.
  • Accreditation assessments are a breeze with PowerDMS. I love all of the features of the assessment. I am able to schedule task reminders to pop up for standards that are coming due. You can choose a file that you've already uploaded on PowerDMS as a proof and this feature is also very nice.
  • PowerDMS does not allow you the ability to reassign a document or policy to an individual without republishing an already signed off document. This makes remedial training very hard and cumbersome because everytime one individual needs to review a policy we have to republish it for the entire department.
  • Users cannot receive individual notifications for documents or policies. This is a big issue when it comes to our Personnel Orders which are stored within PowerDMS because people only receive a group notification. If the developers would create this it would make the product much more user-friendly.
  • As of right now, PowerDMS is a very functional, but basic software. The lack of customization, outside of website photos and material, is very problematic for end users. If users had a place to store and manage their own records it would be very helpful. As of right now, our training team is storing them under each user's file tab, but the users themselves do not have access. When we are in a situation where we need a person's entire file it makes it difficult to have to go through and print every certificate individually.
PowerDMS is a very good document management system. It is well suited for a company or organization looking to store departmental material such as training records or personnel records. It is not suitable to be used as a training tool for FTO's. There is no ability to customize the website to include add-ons such as FTO Training Software, social media add-ons, etc. If it was possible to add other elements to our page it would make the product even better.
I give it this rating because although PowerDMS's support staff trying to do their best we have come across a lot of issues with the product as of late. Our system often is very slow, and we have been having a lot of issues with the Accrediting body not working with PowerDMS in order to get our standards manual in the system.
Score 10 out of 10
Vetted Review
Verified User
Review Source
At NPD we used Power DMS to house all of our language for the department. Also, we use it for training and CALEA Accreditation.
  • Customer Service
  • Ease of use
  • Training
  • More training for beginning users/administrators
  • More ideas for use
Power DMS is excellent to use and house language. It is very easily navigated, and everything is housed together. I use Power DMS for all of our language, directives, maps, phone numbers, EPP, school maps, it is a great tool for officers on the street when they need to look up information.
Score 10 out of 10
Vetted Review
Verified User
Review Source
PowerDMS is used across the whole organization. PowerDMS has made such an impact with collecting, processing, storing, and disseminating information that it is hard to imagine how we functioned pre-PowerDMS. The platform, in my role as accreditation manager, has enabled me to accurately track and update thousands of documents with the push of a button. Whereas, in the past, those same tasks would take months, to locate, update, staff, and collect signatures if necessary.
  • Provides the ability to capture training.
  • Notifications when a document has been updated as well as the ability to compare without having to search.
  • The ability to search all agency documents quickly.
  • I think Power DMS currently is doing everything right.
PowerDMS is best suited for managing large quantities of documents.
October 28, 2021

PowerDMS for the win!

Alicia Schotter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use PowerDMS for our policy and procedures first, then we incorporated our training into the system. After we set all that up, we started using PowerDMS to manage our subpoenas. This allows us to disburse them out, track when they opened it and when they sign for it. We are able to hold employees more accountable for items with this program!
  • PowerDMS allows you to create groups so that supervisor is able to see what their shift has to do within PowerDMS.
  • PowerDMS allows use upload our subpoenas into the system to push out to the employees.
  • PowerDMS does well at tracking who has viewed a document and who has signed a document.
  • I have no cons at this time.
PowerDMS is a great program and I love everything about it.
  • Online training
  • in-person training
Anytime I have had a problem within PowerDMS or needed a question answer, they have always been there when I called.
July 19, 2021

Happy PowerDMS User

Stephen Green | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use PowerDMS as a repository for our fillable forms, policies, and reference documents. We create and manage distributed training. We track our training and accreditation program compliance. We also share information on our policies and access to forms with the public through our Public Facing Documents page.
  • Serves as a one stop repository for the most current forms.
  • Manages our policies and provides proof of acknowledgment.
  • Provides controlled access to designated forms and policies to the public without having to duplicate effort or host a different site.
  • Tracks training statistics and compliance.
  • Facilitates our Accreditation program and eliminates the need for paper files.
  • Hope to see the ability to view analytics (page and item views) on our Public Facing Documents portal soon.
  • Would like to expand our ability to use PowerDMS to store and manage records of training that occurs outside of PowerDMS.
  • Would like the ability to flag new items on the site for a short period of time to draw user's attention for things they are not required to sign but should notice.
Policy distribution, forms repository and internal distributed training are very user-friendly and effective. For our organization, PowerDMS has been a significant game-changer in how we manage our Accreditation program. Our Accreditation organization (PLEAC) is partnered with PowerDMS to provide our manuals and the framework for us to populate with our proofs. Because we are on PowerDMS the assessors can remotely review and comment on our files which saves time but was absolutely essential during COVID restrictions.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our organization is utilizing PowerDMS for policy implementation, training (with tests and reviews), as well as accreditation management. As we begin rolling out our policy updates and training protocols, all employees will be given access to PowerDMS to being working on assignments. With this information we can better use the tools provided to analyze the data and improve.
  • All in one solution
  • Easy of use
  • Additional training and guidance
  • Better designed GUI
As previously stated, PowerDMS can be utilized under all organizations as a way to centralize and track policy rollouts, training, and more. As policies or refreshers are needed, you can send it out to all to complete and even have a test to verify learned information. You can also use it to provide training for new hires with programs you have created and uploaded.
Score 6 out of 10
Vetted Review
Verified User
Review Source
It is being used across the whole organization and [I feel] the biggest issue I have seen is that it can be a little confusing to use especially for new users. For instance just to upload a document there a bunch of steps I have to go through. I am not sure if that is the company that set it up that way or if it is just the way it is.
  • I do like that it sends me emails when I need to view a new document or course.
  • It makes it easier to get certain documents to be seen by multiple people at one time.
  • The fact that they have site specific keys is nice since I don't have to worry about any other companies stuff.
  • They do not require people to use an email address so unless everyone is keeping an eye on things then not everyone knows they have stuff to do.
  • There are times when a document is viewed and signed and it still shows that it hasn't been done yet.
To be honest the fact that I am able to see what documents employees have viewed and courses that have been done are nice but the notifications seem to glitch out once in a while. Meaning that after viewing a file and signing it would still say that I have a document to view but when I click into the tab there is nothing there.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using PowerDMS for everything we can. It will be our department's one-stop shop for awards, policies, documents, courses, training, etc.. I feel it is going to boost morale in my department because users are going to know their certificates/awards are visible to their Supervisor. The accreditation process is going to be smooth and also the re-accreditation will be much easier.
  • The search engine find-anything is a lifesaver.
  • The certificates/trainings and keeping track of who needs what and when.
  • Accreditation and the files that need to be kept. The way proofs are kept with the policy.
  • Once a certificate is built the easy of awarding others the same certificate.
  • Making users and adding consulting personnel or assessors in to view items.
  • It is a lot at first but the coaching you get out weighs the volume.
[Well suited for] keeping certificates and training in order.
Laurence Van Alstine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
A police department runs on communication, and inevitably, paperwork. Adrian Police Department is leveraging PowerDMS to improve internal communication and simply workflows, document distribution, training, public access to records, policy management, and accreditation assessment. Currently, we are the only Department in our City using PowerDMS. The other Departments within the City use another product, that lacked functionality for police use. All employees and police reserve officers have access to PowerDMS, via a web-based application and smartphone app. This gives 24/7, world-wide access to all forms, schedules, and training, requiring only a web-enable device. We are also able to complete our accreditation compliance assessment within the application, using proofs that are real documents, updated in real time. In short, all business functions of the police department rely on PowerDMS, while all law enforcement functions are air-locked in a separate records management system.
  • Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
  • Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
  • Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
  • Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
  • Due to the immense capability of this product, learning the product can be daunting.
  • As with any new system, learning the "language" of PowerDMS is essential. Sometimes they don't call things the same thing you do.
  • Good software services are never cheap, and neither is PowerDMS.
Excellent for government agencies. The accountability features are excellent, and reports can be run simply, making it easy to see who has signed a policy, or check on a workflow. The ability to share any documents with the public in real-time is also outstanding, [as] I am a life-long government employee, and cannot comment intelligently on other industries.
Phillip Loth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
PowerDMS is being used mainly by my organization as a whole to put out policies for all shifts be it night or day. They can then use this information to look up best practices. Another tool that we use is testing, You can create a test in PowerDMS that is due on a certain date and time. Then you can create a sheet that shows compliance by all employees. This helps keep everyone on the same page. Lastly, it allows me as an Accreditation Manager to comply with CALEA requirements and upload any file type to show my department holds itself to a higher standard.
  • File Upload
  • Test grading
  • None
For any agency that is looking for an easy solution to put out training to all shifts during Covid, this is the product for you. Easy automatic grading and lists of who has completed the training save time and money doing it in person. It has a counter that shows how many trees have been saved and I believe our small department has saved 11 trees of paper.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our agency uses Power DMS to conduct trainings in addition to keeping up to date with general orders and written directives. This platform helps to keep over 1,400 employees compliant and helps to greatly improve communication.
  • Power DMS is an excellent platform for conducting any type of online training that you create
  • Power DMS helps to keep a wide variety of users's files and documents very well organized.
  • Power DMS enables you to create certificates upon completion of a course and/or training.
  • I would like to see more improvement with functionality tabs for users.
  • I would like to see more options to edit and enhance user profiles.
  • I would like to see more options for importing documents and images.
Power DMS is extremely well suited to manage documents for users. I am also very impressed with the capability to conduct trainings.
Power DMS has the Power DMS University which is outstanding and provides very detailed information on thousands of topics and scenarios.
Aaron Chapin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
My organization utilizes PowerDMS to manage different documents in the organization. The primary use is to manage our department policies. Staff members are able to access/review/sign off on policies in the program, and PowerDMS provides reporting tools for management to track these actions. PowerDMS is also used to provide the same policies to members of our community through the public-facing documents module as an add-on to the software. We also utilize PowerDMS to manage other documents, including but not limited to training bulletins, memos, forms, user guides, and releases.
  • Sign-off procedures for policies
  • Tracking training
  • Managing accreditation documents
  • It would be nice to be able to better redact documents in the public-facing add-on
  • I would like to see additional features in the mobile version of the software.
I recommend PowerDMS to others who need to manage a significant amount of documents. It is also incredibly valuable for organizations that are pursuing accreditation as a law enforcement agency. It is easy to manage the necessary documents if the accrediting body has the manual and standards for the accrediting organization.
Customer service has been very responsive when I have needed them (which has not been often). PowerDMS have a very large library of training resources available to users and the tools do a very good job of answering most questions or issues.
Bethany Elliott-Thul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
PowerDMS houses all of our policies, forms and training. Before PowerDMS we had policies on 3 different sites, now they are on one easy to search and use site. We would run into problems of policies not be updated in all spots, so now that they are in one location, updating is no longer messy and it removes room for error.
  • Support desk is fantastic!
  • Organization
  • Listening to requests of customers
  • All Staff are helpful
  • Course/certificate can get confusing
  • Large focus on police work
I would recommend PowerDMS for any company or group that is looking to organize things. Or if you have staff that need to be more involved, the workflow function is perfect!
The PowerDMS support team is fantastic! There are different levels of staff, so you are always able to get an answer.
July 24, 2020

PowerDMS Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our agency has used PowerDMS for about 8 years as Accreditation software, but we recently obtained the rights for the Training and Policy manuals. PowerDMS helps with accountability and accessibility.
  • The mobile app is great for the things that it has available.
  • I love that PowerDMS is very responsive to customer feedback. We have representatives from PowerDMS at all of our conferences and they will sit down with you to troubleshoot issues and take feedback for usability improvements.
  • The online training is wonderful. They have PowerDMS University, which has in-depth videos to teach users how to use the product.
  • The PowerDMS app is great, but it doesn't have Assessments available. I use PowerDMS mostly for Assessments, so it would be great for when I am away from my desk.
  • Documents uploaded to PowerDMS aren't searchable by using CTRL + F. The mobile app will allow you to search the document, though.
  • In Assessments, it would be useful to be able to select multiple items to delete or move. If I wanted to delete or move more than one attachment, I have to do each one individually. It would be nice to be able to use CTRL or SHIFT to be able to select multiple items.
  • Highlights (in Assessments) should be more of a "highlighter" selector, instead of a rectangle. It is nice to be able to select certain sentences or words in a paragraph instead of having to "highlight" a large rectangle of text.
  • In Assessments, Proofs of Compliance should have a boxes available to attach documents. (Like the Bullets and Required References currently have boxes to link items.)
  • In Assessments, it would be nice to add a page to an uploaded file. If I had my proof uploaded for Year 1, I would like to be able to add the Year 2 proof to the existing file. Currently, I bind the files in Adobe, upload the new file, and delete the old file.
PowerDMS is required by our accrediting body, so it is well suited for any agency being accredited by the CFA. If would be less appropriate for an agency that is accredited by a body that requires another software.
I love that PowerDMS is very responsive to customer feedback. We have representatives from PowerDMS at all of our conferences and they will sit down with you to troubleshoot issues and take feedback for usability improvements. PowerDMS also has PowerDMS Champions, where power users are often asked for their feedback and opinions about the software.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We implemented PowerDMS in 2015 to manage our policy and our CALEA Accreditation. The entire department uses PowerDMS for our agencies Policy and Forms Library, Internal Training Course, and Career Development. As the Accreditation Manager, I utilize the software to manage our policy development, distribution, and tracking and document management and facilitation of our accreditation assessment.
  • Document management: paperless organization and distribution method
  • Paperless tracking
  • Training module is a seamless product to streamline internal training needs
  • The Developer and Product Innovators are very open to idea to streamline functionality
The software provides a way to streamline paper documents into a electronic document management system that flows into accreditation assessments seamlessly. Makes it quite easy to go paperless.
PowerDMS Helpdesk representatives are knowledgeable and go above and beyond to ensure product support and satisfaction.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Used for distribution of all policies and procedures, allows for easy proof of these policies being received by employees. Storage of forms used within the agency as well, easy access for everyone. Recently we've increased our online training courses issued through it as well, with easy testing to monitor retention and certificates issued to track completion.
  • Great tracing of employees receipt of documents.
  • Being able to build online training. testing, and certificates issued upon completion.
  • Reports can be easily run for any proofs of compliance that are needed.
  • Being able to mark the "auto grade" feature after starting to build a test.
  • Lower cost for the public facing document feature.
Excellent for all public safety fields for training issuance and documentation. The ability to track and record issuance documents would benefit all workplaces, not just public safety. I see the training feature being the biggest attribute in the future as the need for increased training and proof of that training being done becomes critical.
Good support, very few issues but when there are issues they are quickly addressed. Excellent training and tutorial programs as well for easy learning on the go training sessions. The community support option is great also, any question you may have has already been asked and answered with a good explanation.
Michael Hass | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
PowerDMS is used by everyone in our organization for policy sign-offs and to view/search policies. It retains all version history and also documents when policies were signed by every employee. All policies are now in one location that can be accessed by everyone at work or remotely using the mobile app. The search feature on desktops and the mobile app makes looking for what you need very simple.
  • Retains version history.
  • Allows supervisors to view employee status with sign-off of policies.
  • Works amazingly for accreditation.
  • Allows for a one-stop-shop for all policies.
  • It would be helpful if PowerDMS would allow administrators more options with the Timeout feature. Allowing different timeout options for different users would be great.
  • Training can be difficult for new users. The Success Community and University are very helpful. An additional example may be helpful because not all tasks are the same as the example.
PowerDMS highly recommend for accreditation purposes and is the only option for accreditation management with CALEA. All policies can be loaded and then highlighted to the appropriate bullets in the CALEA standard. The same is for the proofs or examples that are required yearly. One can load Word files, PDFs, photos, videos, and links for proofs, training, policy, etc.
PowerDMS support is fantastic. Many times one can get the needed question answered by using the Success Community. If not, one can call or email PowerDMS and get prompt, courteous, English speaking assistance. They know everyone has different learning curves and never make one feel like a dumb question was asked. If it's more of a technical glitch, then there is a constant and quick follow-up on the issue.
Marci Ware | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Our department uses both sides of PowerDMS (training and compliance). We use it for CALEA compliance and we also use it to send out all of our policy changes and updates. In addition, we use PowerDMS to distribute training to reduce the number of hours officers have to be off the street for training and we track training certificates from both internal and external training.
  • PowerDMS provides the user learning tools that make mastering the programs easier.
  • PowerDMS has amazing employees that no matter what problem you are having they help come up with solutions.
  • PowerDMS listens to their customers and their needs and is constantly making their product better and implementing many of the suggestions from their customers.
  • The use and implementation of advanced workflows is difficult to follow even after watching the videos or attending training.
PowerDMS is a great tool for sending out policy changes and updates. We are constantly changing policy and this program allows you to see the latest version of that policy, but you can also see and compare the version just prior to the one published if you want to make comparisons. In addition to seeing the latest version, it also archives all the prior versions so you can see the history of the document and also what would have been signed off at that time if needed.
I have never reached out to PowerDMS whether it was through an email, live chat or on the phone and not gotten a resolution to my question or direction as to where I can get an answer. Their customer service is one of the best I have ever dealt with.
Jason Ammon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We rely on Power DMS for many things. We store our policy files through DMS, giving employees an easy method to search and study policy. We also publish new policies and policy changes through the system. Power DMS allows them to sign off on new policies both on the website and mobile app versions. They can review policy changes side by side with older policies to see what has changed.

We utilize the program for CALEA accreditation purposes as well. We are able to store proofs as they relate to our standards. We can grant access to assessors so they can view our proofs remotely.

We also utilize Power DMS for training purposes. We store training records and certificates through the program. We can publish training courses and have employees sign up for courses through Power DMS. Employees can also submit training requests to their supervisors and up the chain of command. Through training requests, they are able to provide documentation on travel/training costs.

We are also looking at using Power DMS to track equipment and uniforms issued to our employees.
  • Policy storage and management
  • Storage and access to training files
  • Training requests
  • Workflows
  • Mobile application - training improvements (allow users to submit training requests)
  • Mobile application - side by side view of draft and old policies
  • Sometimes the application causes headaches through window expansions
I would recommend the program to anyone involved in policy management (storage, application, distribution, communication). I highly suggest any law enforcement agency utilize Power DMS due to the companies relationship with accreditation bodies. You can not only access your standards manuals but upload proofs, organize them, and provide access to an accessor within the program.
I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
July 16, 2020

PowerDMS Review

Teri Horton-Sandlin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use PowerDMS across the entire organization for policy acknowledgment, training and signatures, and accreditation. The main problem PowerDMS addresses for our organization is the ability to track changes in policy and new training.
  • PowerDMS allows for quick dissemination of documents to all employees
  • PowerDMS allows for pretty much any document to be uploaded to it
  • PowerDMS allows for public transparency
  • Uploading videos seems to be difficult as most must be in MP4 format
  • Sometimes in the help section it is hard to find exactly what you are looking for
I don't believe PowerDMS really has any negatives unless it is for the cost aspect. In the longrun though, I think the benefit outweighs the cost. PowerDMS is an excellent choice for policy management. You can track changes to policies, disseminate them quickly, and track who has read and signed the documents.
It is an excellent choice for policy management, not to mention for training and accreditation purposes. The PowerDMS staff is great to work with and always ready to help. I fully recommend this software on the fact of just knowing that my documents are safe and secure.