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PowerDMS by NEOGOV

PowerDMS by NEOGOV

Overview

What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

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Recent Reviews

TrustRadius Insights

PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, …
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PowerDMS processes

9 out of 10
May 19, 2022
To control signed documents and published documents. To share training with staff.
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PowerDMS for the win!

10 out of 10
October 28, 2021
We use PowerDMS for our policy and procedures first, then we incorporated our training into the system. After we set all that up, we …
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Happy PowerDMS User

10 out of 10
July 19, 2021
We use PowerDMS as a repository for our fillable forms, policies, and reference documents. We create and manage distributed training. We …
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PowerDMS Product Review

6 out of 10
May 17, 2021
It is being used across the whole organization and [I feel] the biggest issue I have seen is that it can be a little confusing to use …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is PowerDMS by NEOGOV?

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

The PowerDMS platform includes the following solutions:

  • PowerPolicy - A cloud-based repository to manage policies and procedures across their entire lifecycle used to develop, review, approve, distribute, and track every policy with confidence, knowing that only one published version exists.
  • PowerStandards - Accreditation software that streamlines the management of policies and compliance documentation. PowerDMS works with 60+ accrediting bodies to publish their standards manuals on PowerStandards.
  • PowerEngage (formerly CueHit) - A citizen engagement software and feedback solution for law enforcement, emergency communications, fire, and EMS. Keeps citizens informed and measures satisfaction to boost morale with an automated solution.
  • PowerTime (formerly PlanIt Schedule) - a personnel scheduling software for law enforcement, emergency communications, fire, and EMS. It keeps responders informed, reduces time spent scheduling, and helps users maintain proper staffing levels.
  • PowerFTO (formerly Agency360) - Manages, tracks, and measures on-the-job training for law enforcement, emergency communications, EMS, and corrections, to ensure employees have everything they need to be successful in any new role throughout an agency.
  • PowerLine - Includes a nationwide network of peer volunteers so responders can connect with someone who shares challenges. It can be used to support a team’s wellbeing and enhance a department’s wellness program with an anonymous mobile app designed specifically for first responders.

PowerDMS by NEOGOV Features

  • Supported: Policy Management
  • Supported: Training Management
  • Supported: Accreditation Management
  • Supported: Approval Process Control
  • Supported: Audit Trails
  • Supported: Policy Library
  • Supported: Policy Training
  • Supported: Content search and retrieval
  • Supported: Workflow Management
  • Supported: Attestation
  • Supported: Policy Creation
  • Supported: Policy Metadata Management
  • Supported: Reporting/Analytics
  • Supported: Version Control
  • Supported: Document Control
  • Supported: Content publish & creation
  • Supported: Automated workflows
  • Supported: Mobile support

PowerDMS by NEOGOV Video

PowerDMS for Policy Management

PowerDMS by NEOGOV Competitors

PowerDMS by NEOGOV Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

PowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.

SAI360 are common alternatives for PowerDMS by NEOGOV.

Reviewers rate Implementation Rating highest, with a score of 9.1.

The most common users of PowerDMS by NEOGOV are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(155)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PowerDMS is a versatile platform that has proven to be invaluable for various organizations in managing policies, procedures, training, and accreditation activities. Users, including police departments, healthcare facilities, retail stores, and emergency services agencies, have praised the software for its efficiency and convenience. One of the key use cases of PowerDMS is improving internal communication and simplifying workflows. With the ability to review policies and procedures electronically, make edits, send them for approval, and distribute them to staff by assigning documents, PowerDMS streamlines the process of policy management.

Another important use case of PowerDMS is ensuring compliance with accreditation requirements. The software helps organizations track document signatures, attendance records, and test scores for trainings, making it easier to demonstrate compliance with accreditation bodies. It also simplifies the accreditation process by highlighting sections of policies that meet criteria and providing real-time updates of documents to ensure accurate compliance assessment. Additionally, PowerDMS serves as a centralized database for all agency-related documents, training materials, surveys, and accreditation processes. This allows for efficient tracking of approval activities and user signatures.

PowerDMS is also highly regarded for its document management capabilities. Users appreciate how the software enables easy creation, editing, and sharing of policies and procedures manuals. It provides a searchable database of policies and resources, making it simple to locate necessary information. Moreover, PowerDMS acts as a one-stop shop for storing policies, procedures, training videos, annual tests, newsletters, certifications, and other forms of communication. By centralizing these documents and eliminating the need for multiple sites or physical copies, PowerDMS reduces the risk of errors and saves time.

Besides its effectiveness in policy management and accreditation support, PowerDMS plays a crucial role in training employees. The software facilitates remote web-based training and tracks training requests, courses, certificates to ensure employees receive necessary training on policies and critical aspects of their positions. It also aids in staff onboarding and career development by managing training, credentials, and personnel files. PowerDMS provides accountability by tracking employee signatures, ensuring all necessary documents, training materials, and communications are received and signed for.

Overall, PowerDMS has proven to be a valuable tool for organizations across various industries. From improving internal communication and simplifying workflows to enhancing compliance with accreditation requirements and centralizing document management, the software offers a wide range of use cases that help streamline operations and boost efficiency.

Comprehensive Solution: Users appreciate the comprehensive solution provided by PowerDMS for managing policies and procedures. Many reviewers have stated that it eliminates the need for uploading policies twice in different systems, streamlining document management processes.

Time Limit Feature: The time limit feature in PowerDMS is highly valued by users. Several reviewers have mentioned that it ensures employees read important policies and procedures before signing them, providing reassurance that documents are not being signed without proper review.

Customer Support: Users praise the customer support provided by PowerDMS. Many reviewers have highlighted the availability of consultants through one-on-one webinars, email, and web-chat options. They also appreciate the quick response time and helpfulness of the support team, describing them as friendly, patient, and going above and beyond to resolve issues.

Confusing User Interface: Many users have expressed frustration with PowerDMS's user interface, finding it confusing and difficult to navigate. Some reviewers without an administrative background have stated that the workflow process is not intuitive and requires more explanation.

Clunky Highlighting Process: Several users have mentioned that the highlighting process in the Standards module of PowerDMS is clunky and needs improvement. This has caused difficulties for users when trying to highlight specific sections of documents.

Confusing Permissions Process: The permissions process for standards viewing and proof uploading in PowerDMS can be confusing for users. Some reviewers have found it difficult to understand how to set permissions correctly, leading to confusion and potential access issues.

Users commonly recommend the following:

  1. Taking advantage of the online tutorials, support, and webinars: Users suggest making use of the various resources available to enhance their understanding and proficiency in using PowerDMS. They recommend accessing online tutorials, seeking support when needed, and participating in webinars to fully utilize the features of the software.

  2. Keeping protected information off of PowerDMS: To ensure security and privacy, users advise being cautious about what information is stored on PowerDMS. They suggest considering ways to keep sensitive or protected data off the platform to minimize potential risks.

  3. Becoming an active participant in the PowerDMS Success Community: Users highly recommend engaging with the PowerDMS Success Community, a platform that provides additional support and guidance to users. They advise actively participating in discussions, sharing experiences, and learning from others within the community. Additionally, users suggest watching all available support videos to gain further insights into PowerDMS functionality.

Overall, reviewers commend PowerDMS for its flexibility and ease-of-use in organizing documents and providing training. The software's superior support after the sale is highlighted as a distinguishing feature compared to other products. Users highly recommend PowerDMS for managing policies, accreditation, and training needs, emphasizing its ability to track policies and employee actions with accountability. It is particularly recommended for organizations still relying on manual systems for organizing accreditation files. PowerDMS is praised for solving paperwork-related challenges and enabling easy distribution of information to employees. Lastly, users appreciate that PowerDMS continuously improves based on customer feedback and highlight its accessibility from anywhere as a valuable benefit.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
PowerDMS is being utilized to manage 3 accreditation processes, both in a national and state accreditation. It is being utilized throughout the department. It address problems that include accreditation management, training management and document control. Has greatly served in the reduction of paper usage, particularly with the accreditation process. Significant savings in personnel costs with its web based process.
  • Full integration of policy/procedures, training and document management.
  • Employees are able to utilize PowerDMS for policy distribution and review.
  • Automatic electronic documentation of employee training.
  • Interface seems a bit static.
  • Unable to adjust training due date once it has been acquired by an employee.
  • Ability to copy documents to various accreditation processes as opposed to being limited to previous cycles within the same accreditation process.
It is well suited for document management and distribution. [It's an] Effective way to communicate policy or procedural changes to many employees from various divisions within a single department who work different schedules. The electronic workflows are effective for tracking policy review and recommendations and assigning various areas of responsibilities.
  • Comprehensive managing of multiple accreditation processes.
  • Integrated training management.
  • For a law enforcement agencies it is particularly beneficial being able to distribute policy updates and training material to officers in the field through mobile computers. Personnel remain on the street to received the information as apposed to being on station.
Have not used other platforms. Selected based upon other user recommendations.
Guardian
60
Law enforcement, Law enforcement administration
3
User and administrator access
  • Accreditation
  • Training
  • Document Management
  • Distribute and maintain non accreditation documents
  • Provide training to personnel in the field via mobile computer technology
  • Increased test taking for training.
PowerDMS has become an integral part of the managing of multiple accreditation processes at various levels within the organization. PowerDMS has also provided a mechanism to distribute and manage training processes along with training documentation.
No
  • Product Features
  • Product Usability
Features and Usability have been critical by reducing time and effort and therefor expense in managing multiple accreditation processes. It has has created a common mechanism with which to manage those various processes.
Would not have changed it.
  • Vendor implemented
No
Change management was minimal
Impact was so minimal that there are no specific lessons to reflect upon.
  • Employee complaints about another platform to sign in to
Frequently require employee use of PowerDMS
  • Self-taught
The learning curve didn't seem to be problematic.
See to be very limited and static
Training module could have an easier interface. Options are not well presented when designing test and other training methods
Some - we have done small customizations to the interface
Simple, but seems limited, if my understanding of the user interface is accurate.
Improve on the training module. Training tracking is great, but designing courses is confusing.
Have never had a conflict with receiving assistance
No
When setting up users, passwords and written directives when the product was first purchased
  • Uploading and attaching documents
  • Search function is effective
  • I find creating multiple training items such as test, video, etc cumbersome when attempting to include those items into one training topic
Yes
I don't use the mobile interface
Features for managing law enforcement accreditation that includes various reports have been essential for managing deadlines.
Because of features and functions.
Never had an issue with PowerDMS not being available. Speed is an issue from time to time
Receive few error or conflicts. Speed can periodically be slow. Report speed is very reasonable.
  • PDF file uploads
PDF file uploads
  • Not familiar with options available. Movie integration seems cumbersome
Not familiar with options available. Movie integration seems cumbersome
  • File import/export
My integration use is very limited
I don't have enough integration experience to offer qualified advice
Very friendly, easy to contact, provide full support in the process
Have never encounter any problems receiving support
I don't have specifics for this question
I have been very satisfied in dealing with the vendor
Yes
No problems or unexpected impacts.
  • Improved functionality,
  • Continued benefit of listening to end user recommendations and implementing changes
No
No
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