Practice Fusion Reviews

16 Ratings
<a href='' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic




Job Type


Reviews (1-7 of 7)

Companies can't remove reviews or game the system. Here's why.
January 09, 2019
Elias Nash | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • PF provides a very intuitive interface that is very easy to learn, which is especially important in our clinic because as an academic teaching environment we are constantly onboarding new volunteers who need to use this software for the first time and need to learn to do so quickly.
  • PF provides low prices for free or non-profit clinics, which is the main reason why we use it. As a free student-run community clinic, we would otherwise not be able to afford a good EMR.
  • I especially like the interface for the patient schedule, which has a really easy way to record vitals and where the patient is (in the lobby, in a specific room, etc) that I like better than other EMRs I've used.
  • One of the biggest frustrations is that PF only imports PDFs of lab results, but does nothing to allow manipulation of the numbers within these PDFs. I can pull up lab results but can't look at a graph, for example, of trends in serum sodium or hematocrit.
  • Like EPIC, it would be nice to have an option like scrolling to all the "***"s using F2, which I always try to do on PF until I realize it does not work.
  • I wish PF had more dot phrases to pull in things like lab results, etc., into the note. Since I cannot copy and paste lab results (which are stored in PDF) or blow them in with a dot phrase, I have to manually re-write them, which leaves our notes more vulnerable to human error. If this feature DOES exist, it isn't obvious to me or anyone in our clinic.
  • It would be really nice to hear from PF support to see if we had any unmet needs in the clinic so that they could educate us on how to better use this EMR to support those needs.
The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
Read Elias Nash's full review
January 08, 2019
Melanie Haas | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
  • When uploading documents, I wish you could assign multiple documents to the "same settings"- for example, 5 documents uploaded to the same patient and the same doctor.
  • We honestly don't use Practice Fusion to its fullest functionality- we could use the communication and scheduling tools more often.
  • The "view" feature for documents doesn't always work and I'm unsure if this has to do with the document or their side of things- but this would be a great feature if it functioned properly.
I think this is a great tool for a smaller practice, and I really like that it is not practice-specific. It seems like any type of doctor could use the site.
I also think this is really great for remote workers because you are able to log on via the internet.

I think that this tool would not be good for those looking to have a specific practice software. I've worked for other doctors alongside the one I used practice fusion for, and the other doctors used specialty specific software because of the customization to their job and charting.
Read Melanie Haas's full review
April 13, 2018
Lynn Reeves Hill | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Fast referral preparation
  • Easy message
  • Easy templates
  • Faster updates
  • Referral to outside Practice Fusion physicians
  • Pinned notes need to pop up in patient record
Great EHR for the size practice and the price. Referral process is easy. Reporting is exactly what we need. Constantly updating which is great. Support managers answer questions promptly.
Read Lynn Reeves Hill's full review
October 10, 2017
Jessica Adams | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • You can't beat the cost
  • The program is easy to use.
  • It has several good billing partners
  • Some of the features have not yet been implemented and they are listed in the forum as "coming soon" but dated over a year ago. We have been suggesting an alert or message feature that does not become part of the chart for over a year. This would be a way for staff to communicate important information to each other.
  • Update 2017: Almost 3 years later, this is still listed as "coming soon". Other EHR's that I have used have a feature such as an exclamation mark that alert every provider working with a patient that there is important information pertinent to their care.
  • It gets "hung up" in the afternoons at times and becomes very slow.

For the cost-conscious, the price is excellent. This is a free EHR that works better than many of the expensive ones that we have used in the past.

2017 review reduced to 9/10 mostly due to the "coming soon" features that have not yet been implemented.

We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on.

When we have tried the live chat feature we have been satisfied with the timeliness and response.

Read Jessica Adams's full review
March 29, 2016
Katarina L. Rawdan | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Review Source
  • Provides MU platform for users.
  • Free software...great for smaller/lower volume practices.
  • get what you pay for.
  • Interfacing with hospital systems.
  • Ergonomics of system...not intuitive.
I would recommend Practice Fusion to a smaller practice concerned with affording an EMR system.
Read Katarina L. Rawdan's full review
March 28, 2016
Aly Yehia, MBA, CPC, CHTS | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Meaningful use compliance
  • Proper Documentation
  • A web-based application that does not need an additional IT vendor to setup.
  • I'd suggest adding more CQMs.
I think Practice Fusion is well-suited for a Family Medicine or an Internal Medicine practice.
Read Aly Yehia, MBA, CPC, CHTS's full review
April 27, 2016
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Organizes lab work for each patient. Its helpful for us to see a patient at a glance.
  • Schedule appointments for patients.
  • Have Physician Assistant as a provider status.
  • Make the notes section of each patients account displays towards the top of page and not the bottom.
Practice Fusion is free and is perfect for a free health clinic.
Read this authenticated review

Feature Scorecard Summary

Real-time eligibility verification (1)
Claims management (1)
Coding (3)
Patient billing (1)
Financial Reporting (1)
Rule-based scheduling (4)
Automated appointment reminders (5)
Automated patient check-in (4)
Multi-location support (3)
Calendar interface (6)
Charting / document management (6)
Templates (5)
Patient portal (4)
Mobile/tablet support (4)
Fax integration (4)
Integration with other EMR and PM systems (3)
Workflow automation (3)
Speech recognition (1)
Customization (5)
E-prescribing (5)
HIPAA compliance (8)
Role-based permission levels (5)
Data backups and redundancy (4)
Local mode / networking failsafe (3)
Task tracking (3)
Specialty-specific workflows (4)
Multi-office / multi-physician capabilities (4)

What is Practice Fusion?

Practice Fusion Integrations

Practice Fusion Competitors