TrustRadius
Greenway HealthPrimeSuite is #1!2017-12-13T21:53:39.613ZPrimeSuite is the platform we use in our revenue services department for managing the AR of many practices. I specifically oversee five practices that are CHCs or Community Health Centers. We actually have RHCs, FQHCs, and a CAH utilizing PrimeSuite along with a myriad of other practices from family practice to multi-specialty. We bill medical, dental and behavioral health claims on both UB and HCFA formats.,The CHC Claims Engine feature of PrimeSuite is handy for those that need it - it enables us to pinpoint specific rules that payers require for RHC/FQHC claims and enhances the capabilities of PrimeSuite without getting too complicated.
PrimeSuite has many reporting features, allowing you to look at your account from multiple views.
PrimeSuite is constantly being enhanced and updated to meet customer needs.,Updates are often "glitchy" but issues are resolved quickly.
Some users complain that the clinical side of the EHR system is not as user-friendly as they would like.
Some reports do not integrate with each other - there are fields that should be available but are not. However, through Customer Support, some custom reports can be generated and new enhancements to reports are being released.,8,The software is great, but it is only as good as the team you have working it. With training, our customers have found great success on PrimeSuite.
From a Revenue Services standpoint, we have used PrimeSuite to increase clean claim rates, decrease days in AR, and improve the overall health of our customers' accounts.,Practice Admin,Community health center / FQHC,Not availableVerified User
Windows, Mac
Prime Suite EHR
1 Ratings
