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PrinterLogic

PrinterLogic

Overview

What is PrinterLogic?

PrinterLogic is an Enterprise Printer Management solution from the company of the same name in Saint George, for server-less remote site printer deployments. Boasting more than 1,500 customers in over 120 countries, PrinterLogic enables organizations of all sizes to eliminate…

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Recent Reviews

PrinterLogic

10 out of 10
April 25, 2024
Incentivized
We use it to manage print services for our end users. Our main goal was to eliminate the need for a print server while at the same time …
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Reviewer Pros & Cons

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Product Demos

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Chrome Demo - PrinterLogic SaaS Demo

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Product Details

What is PrinterLogic?

PrinterLogic Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

PrinterLogic is an Enterprise Printer Management solution from the company of the same name in Saint George, for server-less remote site printer deployments. Boasting more than 1,500 customers in over 120 countries, PrinterLogic enables organizations of all sizes to eliminate print servers. PrinterLogic’s integrated printer management platform is an on-premise web application designed to simplify the management, migration, and deployment of printers.

Reviewers rate Support Rating highest, with a score of 9.1.

The most common users of PrinterLogic are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(113)

Attribute Ratings

Reviews

(1-25 of 74)
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Chad Byrd | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The solution for us has just been flawless. After dealing with Microsoft Print server and things hanging and print driver issues and install issues we trialed PrinterLogic and have not looked back since. The printing just works as you would think it should. We don't use alot of the features the software can provide as for our case it's not particularly needed. But we plan on exploring the mobile print a little further in the future.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is a great modern alternative to on-prem Windows print servers. It is straightforward to implement and manage and easy for end users to navigate. It is cloud-based, so internet access is needed but not constantly required after implementation. The only other use case that might not work well is if you have a very high number of printers, although they might have a new licensing model based on users, so this might not be as much of a factor now.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Reducing potential vulnerability footprint is where this product shines most of all. Additionally, the ease of converting the printer objects for different OS platforms is what makes this product the best option for businesses that utilize Windows, MacOS, Linux, etc. Deploying the agent to devices is easily accomplished by Microsoft Configuration Manager, Intune, JamF, or other systems management solutions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have our printers be serviced often since there are numerous campuses and many issues can arise, for example a paper jam or a printer error, this can lead to the printer updating and changing the IP or being replaced, PrinterLogic allows us to quickly update the printers in the system so that we can ensure they can printer as soon as possible
Score 10 out of 10
Vetted Review
Verified User
Incentivized
PrinterLogic is well suited to larger IT environments that currently use on-premises printer servers for management purposes. I could see a small-to-medium-sized business in a single location where a single print server would be a simpler solution than rolling out PrinterLogic. The process to migrate printers from multiple Windows Print Servers was a bit challenging but ultimately worth the time spent.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Would not be appropriate for use inside of a small company with only 1 site. We have 9 sites over the UK and if we didn't have PrinterLogic we may need to travel out to each site, I'm sure there are other solutions though.

None the less, the remote control of the printers via the online web portal is great, no complaints there.

Only thing I would say is I wish the initial installation of the software would be a bit more user friendly, as for us we need to open command prompt and use a few commands along with a key to even get it working, I'm not too sure if this is a PrinterLogic thing or an us thing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In our particular situation, we needed a solution that alleviate the amount of support our help desk team was having to attend to. PrinterLogic gave us a solution where our end users were able to install other printers they needed that the role didn't usually need.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
PrinterLogic works great for chromebooks and most "normal" printers. The windows support is less good and also it has a hard time with unusual printers. We get alot of printing management options we would not get without PrinterLogic for chromebook printing.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have multiple buildings and staff in multiple buildings. PrinterLogic gives us the ability to let staff choose which building they are in and install printers that they need. We can also push out printers based on IP or other criteria and only allow printers to staff that should have access. It gives us a full range of features and control that we need. The reporting options are also great at tracking paper and toner usage.
April 25, 2024

PrinterLogic

Score 10 out of 10
Vetted Review
Verified User
Incentivized
PrinterLogic is very nice if you are a small business with multiple locations and many different brands of printers. Having one central, cloud based solution has saved us so much time. Instead of managing printers from the web portal of the manufacturer we can manage all of them from one portal.
Ryan Cameron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The only time I could see PrinterLogic NOT being applicable to your organization, is if you're a shop of <10 people with a singular printer. Any enterprise-level organization will find this software immensely impactful. The end users love it. Our support staff loves it. Our CFO loves how affordable it is. This is as good as it gets, folks.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
PrinterLogic works brilliant if you have lots of different types of devices like Chromebooks, laptops mobiles etc as it provides the same experience of printing from all these so there is only one solution to maintain and support and users get familiar with it. This is truly cloud based unlike many competitors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I can't think of many situations where it wouldn't be useable. Maybe if you had a bunch of local printers hooked directly to devices in a smaller setting. I know PrinterLogic can manage those to a degree, but it probably wouldn't bring much to the table.

Outside of that anyone looking to get rid of print servers should REALLY look at this product. It's well designed and cost effective. I don't understand how they're not a DeFacto standard at this point.
Dean Elliott | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
ResellerIncentivized
we run an AYCE MSP, so every bit of time saved is a good thing. PrinterLogic allows us to save a lot of time for clients that like to move around, change printers or have users that move between sites frequently. The customers that dont move around much, its useful for inital deployment of a printer, but then after that, it doesnt make sense to keep using PL for them as we keep paying monthly for the printer queue but really its not doing anything.
Brandon Szych-Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love the product it's worked great for easy deployment to ourselves and our clients and is super easy to re-add if you ever needed too. I can't say enough good things, and we've only scratched the service of all the features they offer.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
If a company is not fully aware of its print volumes and the costs associated, this could be costing them thousands of dollars or much more every month. Even knowing whether users are printing color or black and white helps. With this information companies can justify getting more expensive devices with lower cost per copy prices so they win on cost and functionality.
February 29, 2024

First Hand Experience.

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Users traveling to other locations can install new copiers as needed. Managing copiers by OU/group allows end users to manage them based on their needs without an administrator needing to step in. Situations, when PrinterLogic hangs on the "server" where we must either reboot the server or attempt to restart the service, where restarting the service, may not relaunch afterward.
Nikolas Hagoort | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
SMBs that do not have time to maintain print servers, spoolers, etc. PrinterLogic is perfect for the IT staff that want to offer cloud printing without a need for additional infrastructure without having to maintain additional systems. The only thing that you need is a Virtual Machine or PC that can reach the printers to host the main application and a network connection!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
This is a great tool for the real estate industry. We have 150+ individual agents who all provide their own computers. This gives one central path for connecting to printers. It's scalable and easy to administrate. I could see it being very useful in healthcare, education, really any medium to large network infrastructure.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
PrinterLogic is well suited for the remote management of Printers at various locations, cases where an Information Technology technician manages them, more than one technician is involved, and there are several locations with printers.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
PrinterLogic is very well suited for companies that have few or many remote offices, especially those companies that have remote locations in combination with staff that travel between locations. These remote locations often lack IT support, and when users need to print, the need is immediate -- so increasing the speed by which users can do what they want is highly beneficial.
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