Swag!
To send swag when a referral is submitted. It is a way to reward employees for bringing people into the company and give them exclusive …
Overview
What is Printfection?
Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and…
Recent Reviews
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Pricing
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What is Printfection?
Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.printfection.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Printfection?
Printfection is a swag management platform that handles the sourcing, storage, and shipping of a company's branded swag to audiences around the globe.
Printfection boasts users at HubSpot, Salesforce, Gusto, and hundreds of other companies who use the software in myriad ways:
Printfection boasts users at HubSpot, Salesforce, Gusto, and hundreds of other companies who use the software in myriad ways:
- Marketing teams create and ship swag to drive leads, engage webinar attendees, or help Sales teams book meetings
- Event teams ship the best swag to multiple trade shows and gatherings - and can send any leftover swag right back to Printfection's fulfillment center
- HR teams create welcoming new hire kits and ship swag to their office & remote staff when celebrating work anniversaries, key milestones, and just because
- Customer success teams rewards their clients with engaging gifts for holidays, renewals, and other key moments in the customer lifecycle
Printfection Features
- Supported: Swag sourcing, creation/printing, storage, and shipping worldwide
- Supported: Custom swag boxes, swag packs, and swag kits
- Supported: Swag Giveway links can be sent via email and social utilizing customizable, branded gifting pages
Printfection Integrations
Printfection Competitors
Printfection Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
Printfection Downloadables
- Brief one-pager highlighting how the Printfection swag management platform is used by Marketing, HR, Customer Success, and Sales teams.
- Quick one-pager on how Marketing and CS teams use the Printfection swag platform to reward and retain customers.
- How Marketing teams use the Printfection swag platform to drive leads, generate meetings for Sales, and build pipeline.
- How Event & Marketing teams use the Printfection platform to ship swag to and from multiple tradeshows and increase event ROI.
Frequently Asked Questions
Printfection is a swag management platform that aims to simplify the buying, managing, and distribution of swag and branded merchandise, from the company of the same name in Denver. They offer a suite of online swag management tools and APIs alongside custom printing, inventory management, and distribution. The vendor states their customers use the platform to drive more leads, reward customers, and engage employees.
Reviewers rate Support Rating highest, with a score of 9.5.
The most common users of Printfection are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(113)Attribute Ratings
- 8.5Likelihood to Renew
- 8.6Availability
- 8.6Performance
- 7.5Usability
- 9.5Support Rating
- 8.2Online Training
- 8.2In-Person Training
- 8.5Implementation Rating
- 8.6Configurability
- 8.6Product Scalability
- 9.1Ease of integration
- 8.6Vendor pre-sale
- 8.6Vendor post-sale
- 6.1Professional Services
- 8.6Contract Terms and Pricing Model
Reviews
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October 10, 2023
Printfection handles all your swag needs
I use Printfection to order conference swag items for our conference attendees, and swag gifts for our customer anniversaries/contract renewals, new customers, and our customer reference program. Printfection allows us to send our customers quality swag with our logo and easy reporting on our items. The best part of Printfection is its customer support team who works closely to help with onboarding, purchasing swag, and offering ideas and solutions. We are a remote company so another problem Printfection solves is that they hold our swag in inventory and ship out on our request.
- Customer Service
- User Platform
- Quick shipments
- cards/notes sent with swag - more choices
- Reporting
- Very quick turn around on orders
- Quality products
- Customer gratitude for good quality swag
- Lead generation
- Staff appreciation
Swag.com was our previous swag company. I find Printfection has a superior customer support system as well as quick turnaround on new swag orders, and great communication when swag is shipped (I know when swag has been ordered, shipped, and delivered). I can also add a note to the swag when shipped.
6
HR: New employee welcome packages, milestone celebrations Sales: staff contests Customer relations: holiday gifts, conference swag, contests
6
Managers in charge of staff/customer contests, staff gifting for milestones, and customer swag/conferences. Anyone in our company has the skills to support Printfection, but only a few have access to keep things simple and organized.
- Staff Milestones
- Customers Appreciation
- Contests - Staff and Customers
- Holiday Gifts
- Eco-friendly swag
- Travel swag
- Customer Reference Program
Yes
Our company was using swag.com before we switched to Printfection. We had made the switch because swag.com was no longer serving our needs. Printfection had the customer support needed, they will outsource their products if possible, and we could add notes to the gifts sent. All things that swag.com did not provide.
- Ease of Use
We needed something in a swag company that was easy to use but had all the functionality we needed as we grew.
I don't think I would change a thing. We are happy with our outcome.
- Implemented in-house
No
Change management was minimal
- training our staff how to use Printfection at different times
- Online Training
- In-Person Training
No specific recommendations.
Some - we have done small customizations to the interface
WE have downloaded our logo to use in notes sent to customers and set up specific users.
No - we have not done any custom code
Not that I can think of.
We did not purchase premium support (as far as I can remember), but the support we are receiving is top-notch. I believe great support is so important, and gives confidence to the company!
There were more than one time Printfection provided exceptional support (like on-boarding), but the most recent time was when we needed to order company swag for our yearly conference. Tyler Rowland (Prinfection), was my partner in this process and helped us source one product not even in the Printfection catalog. Tyler also made sure all our swag was what we wanted (with mockups) as well as answered all questions quickly and helped guide us through the whole process as we needed to place a large order.
- Ordering new products
- Sending swag
- Sending notes with swag
- nothing particularily
- Hubspot
I am not the person that added integration from our company but I have not heard of any complaints.
- not that I can think of
Not sure.
- Single Signon
Not that I can think of.
I am not the person who would be integrating systems at our company.
The terms we chose was to have a month to month contract/plan.
Tell Prinfection your needs and budget and they will work with you to negotiate the best contract that suits your needs.
- not aware of the new release
- NA
No
No
April 02, 2023
Great company!
Printfection has resolved several of our swag obstacles. From being able to budget within different departments in our organization to having dedicated account managers, we have been able to combine several departments swag needs while ensuring that we have the most unique and high end offerings to our various recipients. I love that i can see what other departments are already ordering so I can connect and collaborate with them if I am looking to order the same thing.
- Custom kits
- Dedicated Client Support
- Tradeshows
- Design services
- Budgeting
- Multiple Team Use
- Onboarding Projects
- Tradeshows
- Decreased time spent on projects
- Increased collaboration across departments
- Increasing employer brand
They are much better- they have dedicated customer support and are constantly looping in other leaders so they can ensure you're happy with the process. THey are knowledgeable about their vendors and lead times so they can provide proper timely considerations for you and your team. They are also good at setting expectations, so we already know about landmines or potential issues before they occur, though they occur rarely!
7
Administration, Human Resources, Marketing
5
Graphic Design (beginner), administrative, ability to work with technology and platforms
- Onboarding Swag
- Company Branding
- Gifts
- Shipping Coordination
- Storage of existing stock
- Giveaways
- Anniversary Gifts
Yes
existing swag, onboarding gifts. Replaced because our old methods were not working well for us
- Scalability
- Ease of Use
We liked that we could see pre-production mock ups. That was a huge plus.
I'd ask more about the limits related to some of their items. I didn't realize that their samples and pre-production mock ups are different and there are some limits on pre-production samples.
- Implemented in-house
No
Change management was minimal
- Occasional miscommunications between sales and the team about features and minimums
- No Training
Pretty intuitive.
Probably best to know how you want to break out your budgets and user controls. Outside of that nothing too crazy as everything else relies upon that.
No - we have not done any custom code
No
I haven't worked too closely with the support team so it is hard to judge it completely. I think there are still areas for improvement but I can tell that there is a genuine interest in giving support to their clients and taking in feedback.
No
i haven't worked enough with their support team
- Sourcing items
- Creating Projects
- Tracking Projects
- Messaging with the team within the system can become a series of string emails that are more annoying
- None
N/A
- Sage People
I dont think they do.
- File import/export
N/A
know how you want to break out budgets and what user types will use the system. Also what projects you'll want to use it for.
N/A
They are pretty great - didnt feel like I needed to know anything special to get what I was looking for.
No
- N/A
- N/A
No