Name: ProctorU
Author: ProctorU (a Meazure Learning company)

Help Desk

Web and Video Conferencing

Customer Support

Chatbot

No-Code Development

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Office Suites

Enterprise

Accounting

Anti-Money Laundering (AML)

Cryptocurrency Mining

Hedge Fund

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Delivery Controllers (ADC)

Application Virtualization

Change Management

Cloud Storage

Converged Network Adapters (CNAs)

Data Center Power

Data Pipeline

Disk Cloning

Extended Detection and Response (XDR)

Firewall

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Interoperability

M2M Application Development

Network Operating Systems

Network Performance Monitoring

Penetration Testing

Phishing Detection and Response

Product Implementation Services

Remote Desktop

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Channel Management

Content Management

Customer Experience Management

Digital Experience Intelligence

Digital Experience Platforms (DXP)

Email Marketing

Marketing Automation

Product Management

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Translation

Virtual Event

Web Analytics

Marketing

Project Management

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Headless eCommerce

Proposal

Sales

Data Loss Prevention

Database Security

GDPR Compliance

Security

Awards Management

Catering

Computer-Aided Manufacturing (CAM)

Construction Accounting

Fleet Maintenance

Lease Management

Restaurant POS

Vertical-Specific

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### Online Exam Integrity
Users generally express frustration with ProctorU's online exam integrity and administration processes. The reviews highlight concerns about the strictness of ID verification requirements, with users feeling that the system's insistence on up-to-date identification documents can be overly rigid and burdensome. Additionally, users report instances where proctors were perceived as unprofessional or overly strict during the exam, leading to heightened stress and difficulty in focusing on the test. These experiences have left some users feeling that the online exam integrity measures implemented by ProctorU may hinder the testing process rather than enhance it.

### Test Administration and Setup
User feedback on ProctorU's test administration and setup processes is widely negative, with many expressing frustration over issues such as scheduling, setup, and technical difficulties. Reviewers have highlighted challenges with starting exams on time, rescheduling, and encountering unexpected configuration issues during test sessions. The consensus among users is that ProctorU's test administration and setup capabilities fall short of expectations, leading to significant disruptions and delays in the testing process.

### Academic and Professional Testing
Users express a wide range of opinions regarding ProctorU's academic and professional testing services, with some highlighting positive experiences while others raise significant concerns. The feedback indicates that there are mixed feelings about the effectiveness and reliability of ProctorU's academic and professional testing capabilities. While some users appreciate the convenience and accessibility of the platform for conducting exams, others criticize the service for being unprofessional, invasive, and causing unnecessary stress during exams. The varying experiences suggest that ProctorU's academic and professional testing services may not consistently meet the expectations of all users, highlighting the need for improvements in certain areas to enhance the overall testing experience.

### Student Experience
Users consistently express frustration and disappointment with ProctorU's student experience, citing stress, privacy concerns, and invasive practices as major drawbacks. The overall sentiment regarding student experience with ProctorU leans heavily towards negative, with many users feeling that the service adds unnecessary stress and complications to the exam-taking process. Issues such as unhelpful proctors, technical difficulties, and lack of clear communication contribute to a subpar student experience. Students find the platform inconvenient, time-consuming, and lacking in user-friendly features, leading to a general consensus that ProctorU falls short in providing a smooth and satisfactory experience for test-takers.

### Technical Support and Issues
Users consistently express frustration with ProctorU's technical support and issues handling. The reviews highlight a pattern of users encountering difficulties with connectivity, system settings being altered without clear communication, and prolonged wait times for issue resolution. Many users report feeling unsupported and inconvenienced by the lack of effective troubleshooting and resolution of technical problems. The general sentiment leans towards dissatisfaction with the technical support provided by ProctorU, with users expressing a desire for more efficient and reliable assistance when facing tech-related challenges during their exam sessions.

### Customer Service and Communication
Users generally express frustration with ProctorU's customer service and communication, citing issues such as unhelpful support staff, lack of transparency, and difficulties in resolving technical problems. Some users report feeling stressed and inconvenienced by the lack of effective assistance during their exam sessions. While a few users acknowledge the convenience of the software itself, the overall consensus leans towards a need for improvement in the professionalism and efficiency of ProctorU's customer service and communication practices.

### Privacy and Security Concerns
Reviewers unanimously criticize ProctorU's privacy and security practices. Users express deep concerns about the invasive nature of ProctorU's monitoring, highlighting instances where proctors accessed personal files during bathroom breaks and supervised exams from distracting environments. Additionally, there are reports of proctors not respecting exam conditions and causing significant delays for students. The lack of transparency and control over personal data during exams raises serious privacy issues for users. The consensus is clear: ProctorU's approach to privacy and security falls short of user expectations and raises significant red flags for those considering its services.

Based on user reviews, there are three common recommendations for the platform. Firstly, users suggest that the platform should implement better quality assurance and train their staff to be more professional. Secondly, many users recommend exploring alternative options and avoiding using the service altogether. They suggest finding alternative methods for exams or assessments, such as hosting a Zoom call with extra proctors. Some even suggest that the service should be shut down due to dissatisfaction with its performance. Lastly, users advise being prepared for technical difficulties and delayed start times. They recommend allowing extra time for exams and anticipating the need to speak to customer service representatives for assistance. It is important to note that while some users express concerns about the invasiveness of online proctoring, others find the platform to be a convenient way to verify identity and ensure academic integrity without the stress of scheduling in-person testing appointments.

ProctorU is an online proctoring service that enables individuals to take tests remotely without having to go to a testing site. Despite some users' concerns regarding their privacy invasion policy and high prices, others appreciate the flexibility and convenience it offers in taking tests from home. This is especially important for distance education programs that strive to maintain student satisfaction and services, as well as rankings.

One of the key business problems solved by ProctorU is preventing cheating in distance education programs. Through its anti-cheat pre-test checklist, some users consider ProctorU's ability to maintain test integrity and validity excellent. Additionally, ProctorU has impacted the college experience of some users by changing the environment of proctored exams and creating a more convenient way to take exams remotely. However, there have been reports of technical issues experienced by some users, such as not being able to screen record after completing an exam or not being able to register, highlighting the need for improvement in customer service and quality assurance of its staff.

Expensive: Many users have reported that ProctorU is costly, with some reviewers feeling that it is too expensive for what it provides. Others have mentioned that the cost of the service was prohibitive and might be too expensive for other students to use if schools do not absorb some of the costs.

Invasive: A significant number of reviewers have criticized ProctorU for being overly invasive, causing unnecessary stress during exams. Some users felt concerned about privacy violations due to proctors reconnecting to their computers after the exam to monitor activity or asking them to show their entire room to the webcam.

Technical issues: Technical problems are widespread among users and are a major source of frustration. Several reviewers complained about common glitches and malfunctions in ProctorU's software, which resulted in delays and wasted time during exams. Additionally, support staff has been frequently unable to resolve these problems promptly, causing further stress and anxiety for test-takers.

Convenient Remote Testing: Some users appreciate the convenience of being able to take exams from home, which allows for flexibility and comfort in completing assignments. A few reviewers found taking tests remotely to be a comfortable experience.

Outstanding Customer Service: Many users recognize the outstanding customer service provided by ProctorU. Several reviewers appreciated the prompt and helpful responses from the customer support team.

Effective Preventative Measures Against Cheating: Some users appreciate that ProctorU is able to maintain the integrity and validity of tests by preventing cheating. Many reviewers found that the proctors were able to easily verify their surroundings, which helped alleviate any concerns about cheating.

ProctorU is a  proctoring service that allows students to complete their exams from nearly any location

Pay as you go

Essential

Advanced

Toronto-based Top Hat offers their higher education teaching apps, comprising Top Hat Classroom supporting flipped classroom and gamified lessons, Top Hat Textbook for delivering course content, Top Hat Assignment for customizable quizzes and graded tasks or homework, and Top Hat Test for delivering secure tests with auto-grading and reporting.

Basic

Top Hat

ProctorU

Online Proctoring Software

ProctorU Auto Demo for Test-Takers

ProctorU Introduction for Students - Oakland University Moodle

ProctorU (a Meazure Learning company)

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ProctorU

Overview

What is ProctorU?