TrustRadius: an HG Insights company

productboard

Score7 out of 10

47 Reviews and Ratings

What is productboard?

productboard, from the company of the same name in San Francisco, is a product management system designed to help product managers understand what users need, prioritize what to build, and rally everyone around a roadmap.

Categories & Use Cases

productboard- Insights into your Product Insights

Use Cases and Deployment Scope

productboard is used in our organisation to manage product roadmaps, suggestions for product insights and to spec out features and enhancements for our products.

It provides a platform for the R&D team to not only capture suggestions but visualise what that would look like in terms of development hours.

I am an end user for suggestions and insights but have some visibility on the wider product when assisting with the R&D team

Pros

  • Capturing Insights
  • Focus Bubbles for Insight hit markers
  • Grouping/Tagging suggestions together

Cons

  • The interface could be improved
  • Input field options could be less restrictive to the capture of data
  • Better notifications / updates on where insights have got to

Return on Investment

  • Solidified our Product Roadmap processes
  • Project labour time has become quantified not theorised
  • Quantified reflection on use case numbers

Alternatives Considered

Aha! Roadmaps, Microsoft Access and Google Sheets

Other Software Used

Sales Cookie, Microsoft Dynamics 365, Microsoft SharePoint, Calendly, Continia Expense Management, KnowBe4 Security Awareness Training

Great choice for product managers

Pros

  • Roadmap Management - Add/update the existing roadmap
  • Progress Tracking - Track development progress of various features on the roadmap
  • Gathering insights - Connect different sources to gather insights into a feature on the roadmap.

Cons

  • Integration with other tools like Asana etc.
  • Publishing release notes for new updates
  • Desktop application for better usage

Most Important Features

  • Roadmap
  • Priority Management
  • Product Portal

Return on Investment

  • ProductBoard is expensive, per user/month so ROI is not that great
  • It is very useful the organization to view the roadmap
  • It is mainly useful if someone dedicated (depending on the size of the product) is keeping it updated.

Alternatives Considered

Aha! and Atlassian Jira Align (formerly AgileCraft)

Other Software Used

Time Doctor, Asana, Balsamiq, InVision

A great platform to centralize your customer and future developments

Pros

  • Handle customer insights
  • Connect insights with product features
  • Build easy to understand roadmap views

Cons

  • Lack of export capabilities
  • Lack of flexibility to build scoring equations
  • Powerful portal feature

Most Important Features

  • Insight inbox
  • Easy to build roadmap view
  • Easy to group insights with product features

Return on Investment

  • Handle better the needs/request of big customers
  • Identify quick wins and big bets to positive impact the business
  • Win time to report faster on roadmap to other stakeholders of the company

Alternatives Considered

airfocus, Aha! and ProductPlan

Other Software Used

Jira Software, Loom, Zoom

Made from product-people for product-people!

Pros

  • Flexibility to define different types of views.
  • Great UX and UI.
  • It's integrated with top project management tools as well as zaps for more customized processes.

Cons

  • Gitlab integration would be awesome.
  • Depends on your budget pricing may be a factor to consider.

Return on Investment

  • Helps to save us a lot of time collecting feedback.
  • Increased efficiency.
  • Product prioritization can be done in a faster and more robust way.

Alternatives Considered

Atlassian Jira Align (formerly AgileCraft), Trello and Gitlab

Other Software Used

Gitlab, Trello, Atlassian Jira Align (formerly AgileCraft)

Super customizable product storefront for your whole company

Pros

  • Flexibility - organize your products and features in any way you like
  • Input - give your teams a way to make suggestions and provide feedback
  • Integrations

Cons

  • Far too expensive per seat
  • No way to track/manage projects
  • No way to abstract sets of features into larger buckets for high-level presentations

Return on Investment

  • Less time answering questions about the roadmap

Alternatives Considered

monday.com, Jira Software and Trello

Other Software Used

GitHub, Zoho CRM, Zoom