Productroad

Productroad is a customer feedback management tool designed to help businesses collect, organize, and prioritize feedback from users. According to the vendor, it caters to a wide range of companies, from small startups to large enterprises. This tool is utilized by professionals in various fields, including Product Managers, Project Managers, Software Developers, UX/UI Designers, and Customer Support Teams.

Key Features

Feedback Boards: According to the vendor, Productroad allows users to collect and categorize feedback from customers and team members in one central location. It also provides the functionality to prioritize feature requests by allowing users or specific groups to vote on them.

User Feedback Tool: The vendor claims that Productroad offers a user feedback tool that enables businesses to engage with their users effectively. It allows users to be divided into groups and provides separate boards for collecting feedback from each group. Additionally, it offers the ability to create private boards for internal team discussions and allows guests to follow prioritization and leave comments on guest boards.

Feature Voting: Productroad provides the functionality for users to vote for features from feedback boards, roadmaps, or feature descriptions. The vendor states that this feature allows businesses to prioritize feature requests based on user votes and assign team members to each feature.

Product Roadmaps: According to the vendor, Productroad offers a comprehensive solution for visualizing the state of a product, its goals, and strategic development. It provides the ability to customize roadmaps by moving posts higher or lower based on task prioritization. Additionally, it allows businesses to create private roadmaps for internal team discussions.

Changelog: The vendor claims that Productroad helps businesses keep their customers informed about new features and updates. It allows businesses to create post drafts and schedule their publication. Furthermore, it offers the ability to add custom labels to changelog entries and enables users to rate releases.

Slack Integration: Productroad offers integration with Slack, allowing businesses to receive notifications about new posts, comments, upvotes, and reactions directly in their Slack workspace. The vendor states that setting up Slack integration with Productroad is a quick and simple process.

Google Analytics Integration: According to the vendor, Productroad provides integration with Google Analytics, allowing businesses to gain insights into user visits to the feedback portal and changelog by leveraging data from Google Analytics.

Jira Integration: Productroad offers seamless integration with Jira, enabling businesses to connect user feedback to tasks in Jira. The vendor claims that businesses can update post status based on Jira issue status and link Jira issues to Productroad posts to streamline project management.

API Integration: According to the vendor, Productroad offers API integration, allowing businesses to integrate it with other applications. This integration capability enhances the functionality of Productroad and enables businesses to streamline their workflows.