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Productsup has proven to be a valuable tool for businesses as it solves various business problems. One of the most significant issues …
Overview
What is Productsup?
Productsup supports brands, retailers, service providers, and marketplaces with social commerce. The Productsup product-to-consumer (P2C) platform processes over two trillion products a month to drive long-term business success for product-to-consumer information value chains across any platform, any channel, any technology.…
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What is Productsup?
Productsup supports brands, retailers, service providers, and marketplaces with social commerce. The Productsup product-to-consumer (P2C) platform processes over two trillion products a month to drive long-term business success for product-to-consumer information value chains across any platform,…
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Product Demos
Productsup: Empowering commerce
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Product Details
- About
- Tech Details
What is Productsup?
Productsup supports brands, retailers, service providers, and marketplaces with social commerce. The Productsup product-to-consumer (P2C) platform processes over two trillion products a month to drive long-term business success for product-to-consumer information value chains across any platform, any channel, any technology. Founded in 2010 and headquartered in Berlin, Productsup has over 250 employees spread out across offices worldwide and they state they work with over 900 brands, including IKEA, Sephora, Beiersdorf, Redbubble, and ALDI.
Productsup Videos
Why trivago uses Productsup for product data feed management
Why Visual Meta uses Productsup for product data feed management
Why Fanatics uses Productsup for product data feed management
Productsup Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Productsup has proven to be a valuable tool for businesses as it solves various business problems. One of the most significant issues solved by Productsup is the challenge of managing data transformation. Users have reported that Productsup has made it easy and efficient for them to edit and sanitize product and feed-based data and distribute it in multiple ways without impacting their core systems. This has not only resulted in reduced duplication of work but also improved the speed at which they are able to publish products.
Another business problem solved by Productsup is the issue of achieving project goals within a specified timeframe despite team member or client absentism. Users have found it easy to pick up projects that have slowed down or experienced slowed progress due to unplanned absentism, avoiding unnecessary inconveniences. As a result, users have been able to achieve their project goals on time and as projected with the help of Productsup. Additionally, building data automation processes has been quick and easy with little or no need for IT, allowing users to focus on other aspects of their business.
User-friendly platform: Many users have praised Productsup for being user-friendly and easy to learn. They appreciate the ease with which they can manage feeds across multiple channels quickly and individually for different publishers. The refined and logical interface makes it easy to navigate, use features without assistance from developers, and set up new product feeds for vendors in a matter of minutes.
Flexible and powerful tool: According to several reviewers, Productsup is highly flexible and powerful, offering many possibilities with data processing. Users can customize feeds by appending text in columns, filtering out certain products, replacing text or applying rules via a drag-and-drop interface. This flexibility allows businesses that deal with large amounts of data to handle time-consuming tasks easily while saving hundreds of hours of precious time.
Responsive customer support team: The responsiveness of the Productsup support team is highly valued by many users. They find the team responsive, friendly, clear in their solutions, willing to troubleshoot issues and listen to customer feedback constantly improving the product by adding new features and channels. Some reviewers even mentioned that the account manager was always helpful and patient in addressing their queries and concerns.
Steep Learning Curve: Several users have reported that the software has a steep learning curve and is not suitable for novice users. They feel that it takes quite some time to get familiar with all of its functions, which can be overwhelming due to so many options and features.
Complicated Rule Setting: Some users have found the rule setting in Productsup complicated, and they suggest that the classification of items could be better. This makes it difficult for them to use this feature effectively.
Difficult Navigation in Help Center: The help center is not always easy to navigate according to some users. Unless users know the exact Productsup terminology of what they are looking for, they can't find the article they need.