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Progress WhatsUp Gold

Progress WhatsUp Gold
Formerly Ipswitch WhatsUp Gold


What is Progress WhatsUp Gold?

WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.

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Recent Reviews

TrustRadius Insights

WhatsUp Gold is a versatile network monitoring software that has proven to be invaluable for users managing networks across multiple sites …
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What is Progress WhatsUp Gold?

WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.

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What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

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Product Demos

Find and fix problems fast with Progress WhatsUp Gold​!


Progress WhatsUp Gold Demo with Mark Singh

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Product Details

What is Progress WhatsUp Gold?

Progress WhatsUp Gold (WUG) is designed to help network admins find and fix network problems before end users notice. Its web-based interactive mapping interface lets users see up/down availability and performance at-a-glance for everything connected to a network, on premises and in the cloud.

WUG is an on-premises solution designed for IT enterprises and MSPs. The solution helps them to manage their IT infrastructure and network activities. It offers tools for discovering, visualizing and monitoring network devices, displaying connections between devices and monitoring network status.

WhatsUp Gold can automatically discover anything connected to the network, including physical servers, cloud resources, storage devices, VMware and Hyper-V virtual machines as well as wireless devices. It helps IT admins to view, analyze and manage cross-device connections from a single interactive map. Admins can also monitor application performance and network traffic and manage network device configuration and change control processes. Any network activity falling outside of customizable thresholds triggers alerts sent via email, web, SMS or Slack. Alerts can also trigger self-healing actions or PowerShell scripts.

Progress WhatsUp Gold Features

  • Supported: Automated Discovery
  • Supported: Network Mapping
  • Supported: Server Monitoring
  • Supported: Cloud Monitoring
  • Supported: Wireless Monitoring
  • Supported: Application Monitoring
  • Supported: Bandwidth Monitoring
  • Supported: Traffic Monitoring
  • Supported: Virtualization Management
  • Supported: Configuration Management
  • Supported: Distributed Monitoring
  • Supported: MSP Monitoring

Progress WhatsUp Gold Screenshots

Screenshot of WhatsUp Gold Alert CenterScreenshot of WhatsUp Gold Cloud InfrastructureScreenshot of WhatsUp Gold Configuration ManagementScreenshot of WhatsUp Gold Custom MapScreenshot of WhatsUp Gold DashboardScreenshot of WhatsUp Gold Device PropertiesScreenshot of WhatsUp Gold Device StatusScreenshot of WhatsUp Gold Discovered DevicesScreenshot of WhatsUp Gold Device StatusScreenshot of WhatsUp Gold Interface UtilizationScreenshot of WhatsUp Gold Network MapScreenshot of WhatsUp Gold Traffic AnalysisScreenshot of WhatsUp Gold Virtual InfrastructureScreenshot of WhatsUp Gold Wireless Infrastructure

Progress WhatsUp Gold Video

Progress WhatsUp Gold Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo
Supported CountriesNorth America, Latin America, EMEA, APAC, APJ
Supported LanguagesEnglish, French, German, Spanish, Portuguese, Italian, Russian, Japanese, Korean, Chinese

Frequently Asked Questions

WhatsUp Gold developed by Ipswitch (acquired by Progress Software May 2019) offers network performance monitoring and mapping. It supports core monitoring features, including automated workflows and network capacity planning, and monitors across hybrid environments.

Nagios Core, SolarWinds Network Performance Monitor (NPM), and PRTG Network Monitor are common alternatives for Progress WhatsUp Gold.

The most common users of Progress WhatsUp Gold are from Mid-sized Companies (51-1,000 employees).

Progress WhatsUp Gold Customer Size Distribution

Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)35%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

WhatsUp Gold is a versatile network monitoring software that has proven to be invaluable for users managing networks across multiple sites in Africa. The real-time status updates provided by the software allow users to effectively monitor and maintain their network infrastructure, ensuring smooth operations. With SNMP configuration, users can generate detailed reports on each device, enabling analysis and performance evaluation for future strategic planning. In addition, WhatsUp Gold serves as a reliable tool for monitoring and maintaining extended grocery chain infrastructures, including Cisco routers, switches, and wireless APs. It alerts users of connection drops, switches between primary and secondary connections, and hardware issues, allowing for timely intervention and improved network resilience. The software also supports NetFlow tracking and Syslogging when needed, providing flexibility in monitoring options. Administrators find it particularly useful for monitoring server environments, alerting them to down services and systems. WhatsUp Gold's visualization capabilities make troubleshooting and examining performance-related issues easier, facilitating quick resolution of network problems. With the ability to schedule reports and collect log data, the software aids administrators in efficient management of their network infrastructure. Furthermore, WhatsUp Gold's exhaustive SNMP MIB compatibility ensures robust reporting on various aspects such as network reliability, bandwidth usage, and trends. Its quick network status at-a-glance tool proves beneficial for NOCs needing a comprehensive overview of their networks. Users appreciate the constant feature and capability upgrades provided by WhatsUp Gold, making it a reliable choice for network monitoring needs. Whether it is monitoring server uptime or thousands of network devices across the country, WhatsUp Gold enables a better understanding of trends and offers a cleaner user experience. Across organizations, IT departments rely on this software to monitor important network devices and services for uptime and notifications. It has also been adopted by data center operations teams for monitoring servers and network devices efficiently. Furthermore, WhatsUp Gold proves its worth in monitoring network equipment deployed within companies as well as internal network traffic for proactive server and network performance management and capacity planning. In summary, WhatsUp Gold's diverse range of use cases and capabilities make it an indispensable tool for effective network monitoring and management.

Effective Network Monitoring: Several users have praised WhatsUp Gold for its effectiveness in managing and monitoring network infrastructure. They have found it to be highly effective in tracking the performance of both the network and endpoint devices, making troubleshooting and problem-solving much easier.

Reliable Alerting System: Reviewers have commended the accurate alerting system of WhatsUp Gold, which promptly notifies them about servers going above configured resource thresholds. This eliminates the need for manual checks and improves overall efficiency in monitoring server resources.

User-Friendly Interface: Many users have found the interface of WhatsUp Gold to be clean and user-friendly, providing an intuitive experience. They appreciate how easy it is to navigate through the software, set up various monitoring functionalities, and create custom monitors and alerts based on their specific needs.

Slow response time: Several users have reported experiencing slow response times when using Progress WhatsUp Gold.

Limited customization options: Some reviewers have mentioned that they would like to see more customization options in the software, as they feel restricted by the current settings available.

Lack of documentation: A few customers have expressed frustration over the lack of comprehensive documentation for Progress WhatsUp Gold, making it difficult for them to troubleshoot issues or fully utilize all features of the software.

Users commonly recommend several actions to take when using the software.

First, they suggest thoroughly testing all aspects of the software before purchasing it. This way, users can ensure that the software meets their specific needs and functions as expected in their environment.

Second, users recommend setting up alerts and notifications within the software. This allows users to receive timely updates and stay informed about any network issues or events.

Lastly, users suggest exploring the software's community for third-party monitors. By doing so, users can access additional monitoring capabilities and extend the functionality of the software to better suit their needs.

Attribute Ratings


(1-13 of 13)
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John Glenn | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • It monitors what we need at an affordable price.
  • It's hard to put an ROI on a product we use for maintenance but we were able to consolidate another product into this and avoid an additional cost.
  • It does help our network staff streamline their daily processes and tasks but eliminating the need for individual checks.
Score 6 out of 10
Vetted Review
Verified User
  • Ability to maintain network equipment inventory and health reports.
  • Inability to make the backups of the device using scripting or configurations of network devices.
  • Less graphical representation of circuit or network traffic.
Alex Leung | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Excellent network and infrastructure monitoring tool, we can check and be notified about down devices
  • I am going to implement Server CPU, Memory, Disk Space and Storage Monitoring in my environment by the end of this year
Score 7 out of 10
Vetted Review
Verified User
  • As I mentioned earlier, the monitoring of the external environment and uptime is a necessity. An hour down is a 1% loss of revenue per day which may not sound like much but in a million dollar company, that 1% is a huge chunk.
  • The backup configuration has been very handy in turn around time for failed equipment. I did have a homegrown way of backing up configurations but had to check daily and verify every backup. This becomes very time consuming and a waste of company time.
  • Only negative is the mapping. In the Cisco world CDP is a great way to map connections and they don't seem to do it that way.
March 31, 2017

WhatsUp Gold Premium

Gary Lamontagne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Alerts IT team members when things go down after regular business hours. IT team is able to fix the issue before users arrive the next day.
  • Saves on system downtime and lost productivity
  • Remote monitoring means less staff hours spent checking for potential problems.
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