Name: ProInteract
Author: eProSoft

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Innovation Management

Kubernetes Monitoring

Development

Career Center

Education

Business Intelligence (BI)

Collaboration

Desktop Publishing

Diagramming

Enhanced 911 (E911)

Interactive Voice Response (IVR)

Project Portfolio Management

Supply Chain Management

Enterprise

Accounting

CTRM

Corporate Performance Management (CPM)

Cryptocurrency Mining

Online Trading

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Cloud Storage

Disaster Recovery as a Service (DRaaS)

Enterprise Flash Array Storage

Fraud Detection

IT Asset Management

In-Memory Databases

Integration Platform as a Service (iPaaS)

Network Operating Systems

Network Performance Monitoring

Phishing Detection and Response

SIP Trunking

System Monitoring

Traffic Switching

Unified Endpoint Management (UEM)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Reference Management

Digital Signage

Email Deliverability

Email Management

Email Marketing

Headless CMS

Marketing Automation

Online Reputation Management

Retail Media Advertising

SMS Marketing

Social Media Management

Social Media Publishing

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Field Service Management

Project Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Security

Building Information Modeling (BIM)

Construction Management

Homeowner's Association (HOA) Management

Law Practice Management

Legal Billing

Vertical-Specific

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FastPIPE

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Document Locator

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Crowdtap

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Azurepath

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ProInteract is a Customer Engagement & Sales Enablement platform designed to facilitate interactive and dynamic solutions for businesses. This versatile platform caters to a range of professionals and industries, including Sales Representatives, Sales Managers, Marketing Professionals, Customer Service Representatives, and Retailers. According to the vendor, ProInteract offers a suite of features and services to enhance customer engagement and boost sales productivity.

## Key Features

**Sales Mobile Tools**: ProInteract offers sales mobile tools that allow for customer engagement and sales enablement. These tools are designed to host interactive and dynamic content, providing a seamless experience for sales representatives. According to the vendor, the sales mobile tools are available on various mobile operating systems, including iOS, Android, and Windows.

**Customer Engagement**: ProInteract enables organizations to deploy customer engagement solutions, either on-premises or in the cloud. It allows for the customization and branding of conversation modeling, creating intuitive and interactive conversations with prospective customers. Compliance and insights are generated through intelligent and interactive conversation pathways, ensuring that engagements align with organizational policies. According to the vendor, this feature helps organizations improve customer engagement.

**Professional Services**: ProInteract offers professional services to help organizations identify and address business and technology challenges, risks, and opportunities. These services include strategy consulting, conversation design, marketing sales integration, product launch, creative collaterals creation and management, integration, product recalls, customization and branding, BPO services, and content curation. The vendor claims that these services empower businesses to effectively manage their IT solutions.

**ProInteract™ v5.0 Launch**: ProInteract version 5.0 introduces several new features and enhancements to meet the challenges of 2020. The update includes the integration of virtual meeting tools such as WebEx, Zoom, and other remote meeting solutions, enabling remote access and virtual client meetings. According to the vendor, the new version offers a pay-as-you-go SaaS model with tiered cost structures and zero start-up costs, relieving financial pressures in emerging markets. The new version also introduces smart eForms, allowing sales representatives to go paperless and manage customer paperwork, orders, feedback, consents, registrations, sample requests, and more. Rapid field deployments can be achieved in under 1 hour using standardized templates.

**BYOD Optimization**: ProInteract optimizes the Bring Your Own Device (BYOD) concept, allowing sales representatives to use their preferred devices while ensuring seamless integration with the platform. According to the vendor, this feature enhances productivity and convenience for the sales team.

**Customizable Dashboards**: ProInteract provides customizable dashboards that allow users to personalize their interface according to their preferences and needs. Users can easily access key metrics, reports, and insights, enabling them to make informed decisions and track their performance effectively. The vendor states that this feature enhances user experience and usability.

**ProInteract University (SLD)**: ProInteract offers a comprehensive learning platform, ProInteract University (SLD), to equip users with the necessary skills and knowledge to maximize the platform's potential. This feature includes training modules, tutorials, and certifications to ensure users can leverage the platform's capabilities to the fullest. According to the vendor, this feature helps users become proficient in using ProInteract.

**AI-enabled Smart Conversations**: ProInteract incorporates artificial intelligence to facilitate smart conversations with customers. This feature enables sales representatives to engage in personalized and intelligent conversations, enhancing customer satisfaction and driving sales. According to the vendor, this feature improves customer interactions.

**Pitch Creation**: ProInteract provides tools and templates for creating sales pitches. Sales representatives can easily customize and tailor their pitches to different prospects, increasing the chances of successful conversions. According to the vendor, this feature helps sales representatives deliver effective pitches.

**Smart Content**: ProInteract offers smart content capabilities, allowing users to create and deliver engaging and relevant content to their target audience. This feature ensures that the right content is presented at the right time, enhancing customer engagement and driving sales. The vendor claims that this feature improves content delivery.

Freedom is a cloud-based content management system from Accrisoft Corporation.Accrisoft Freedom specializes in membership and events management, social media, online marketing and e-commerce. Freedom is notable for its highly customizable databases, providing full control over HTML layout and complex filter and search capabilities.

Accrisoft Freedom

TemplateToaster is website template and theme generating software. It is developed by AcrossSoft, a software development company in New York, NY. The software is a desktop based application and generates templates or themes for content management systems such as WordPress, Joomla, Drupal, Magento, and Prestashop.

Standard Edition

Professional Edition

TemplateToaster

ProInteract

Content management systems (CMS) are software platforms used to create, manage, and publish digital content. They provide a user-friendly interface to handle tasks like editing and formatting without requiring deep technical knowledge. Most CMS solutions support collaboration, workflow automation, and multi-channel delivery, including headless architecture. Explore our verified user reviews and comparisons to find the best content management system for your business needs.

eProSoft

Web Content Creation

Features that support the creation of website content.

WYSIWYG editor

What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.

Code quality / cleanliness

Code generated by WYSIWYG editor is clean and validates according to W3C standards.

Content versioning

The system tracks versions or has some sort of content archiving in place, so that users can go back to a previous version of the website if problems arise.

Admin section

The admin page is easy to navigate and use.

Page templates

The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.

Library of website themes

A library of website frameworks or themes is available as a starting point for building a website.

Mobile optimization / responsive design

The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

Publishing workflow

The software allows users to set up a custom workflow for updating the website, including approval processes.

Form generator

Users can build website forms for visitors to fill out.

Content scheduling

Users can schedule content to publish at a certain date and time.

Web Content Management

Internal content search

Users can use a search index to find content.

Content taxonomy

Users can create multiple levels and types of content categories including tags.

SEO support

The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Browser compatibility

The CMS helps users build webpages that function well on all or most Internet browsers.

Bulk management

Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.

Page caching

The CMS uses page, template, query and tag caching to optimize website speed.

Availability / breadth of extensions

There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.

Built-in e-commerce / shopping cart

The CMS natively allows for product management, including pricing and shopping cart functionality.

E-commerce / shopping cart extension

The CMS has an extension or plug-in that allows for product management, including pricing and shopping cart functionality.

Community / comment management

Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.

Import / export

Users can batch import or export content.

Website analytics

Built-in feature or plugin allows administrators to evaluate site traffic.

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Internationalization / multi-language

The software supports multiple languages, countries, currencies, etc.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Multi-factor authentication

User-level audit trail

Version history

Simple roll-back capabilities

CMS programming language or framework

Which programming language is the CMS and most extensions written in?

Python

Java

.NET

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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What is ProInteract?