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https://dudodiprj2sv7.cloudfront.net/product-logos/H3/PA/HAPEGT6WEA8W.pngPromantek takes the hassle out of Performance ReviewsWe use Trakstar from Promantek for our Performance Review process. We use it at all levels of the organization, from the executive officers on to other managers, and line employees. For several years we were struggling for an easy to use, across the board application that would allow us to utilize both online as well as printed reviews. This has made a great difference for us.,Ease of use - This program has been great for the Keep It Simple mentality. It is clear, concise, and able to expand based on our needs. There is a good level of intuitiveness that goes with it... basically sorted with employees, reviews, and setup. We have been able to train managers and employees quickly and easily with the process, and simple things like clear buttons, or "Are you ready to send your review to your manager?" questions make this good for us. We have used other global programs from very large companies that didn't work well for us. The clear ability for the Administrator(s) to manage - In the past, we have had problems with managers telling us "Well, my screen shows this and that..." and yet as an Administrator I was unable to see what they were seeing as my screen was different. That is not the case with Trakstar from Promantek. Click a button and I am in as the actual user... an administrator can then see exactly what the end user is looking at. This is especially helpful with out of area locations and makes a world of difference for us. Training and Resources - Promantek's Trakstar has some great resources that reside just a couple clicks away from the main screen. When an employee logs in, they have access to all kinds of information on what they can do, how to do it, easy tricks and tips. Online documents or videos are right there on the site, with dozens if not hundreds of reference documents that explain step by step with screen pictures how things work. It has been very easy to manage training with this program.,It would be nice to be able to customize a screen when looking at some data for employees. In almost every case the screen information is helpful, but sometimes I wish This information was next to That information instead of two columns over, etc. This is not a big deal, but screen customization would be on the wishlist. This is not an issue for downloads of reports as those go to excel and you can manipulate that any way you like.,9,We have had few managers dread the review writing process! Sure, no one enjoys this and we all know that it is time-consuming, but Promantek has allowed less time spent in frustration and more time actually communicating effectively. There are areas where managers can make notes during the entire review process so that when the time to write the review is upon you, it is a much simpler task. This has allowed us to free up the time with managers to a certain degree which is always beneficial.,,ADP Workforce NowTrakstar- HR feedback and goal tracking toolWe utilize Promantek (Trakstar) as an evaluation tool. Our entire organization uses this tool for bi-annual evaluations and goal tracking.,Customizable goals. Suggested questions with response options, but also the ability to build your own. Different rating scales. Anonymous 360 multi-rater feedback.,Nothing! Great product.,10,Staff retention - Subordinates are provided feedback on a more regular and consistent basis.,SurveyMonkey,Financial Edge NXT, The Raisers EdgePromantek TrakStar - Great product for small businesses/organizationsHuman Resources used the TrakStar product to manage performance evaluations ("appraisals" in TrakStar terms) for approximately 260 management and classified staff at College of the Desert. This allowed the College to store and record all performance electronically.,360 Review feature (included with TrakStar's Multi-rater feature) - provided the opportunity to conduct 360 reviews independently of, or in conjunction with, annual reviews. Administrator User Interface - the interface is easy to use, although I did prefer the version that existed prior to June 2013 (better colors/better on-demand reporting tools) End User Interface - there is little to no training required for staff who complete evaluations in TrakStar. You may need, however, to complete training related to SMART goals, but using the software should not require an ILT-type setup.,The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own. The dashboard feature (prior to June 2013) was very nice, but missing in the latest version. Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input),7,Ease of use - definitely reduced training time for new hire staff Easy objective/goal building Easy user setup,,8,10,No,We lost one employee's "notes" files during a conversion. Michelle was instrumental in working directly with the development team to not only retrieve the missing notes, but recover missing notes from two other employees.
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Promantek
3 Ratings
Score 9.2 out of 101
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Promantek Reviews

Promantek
3 Ratings
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Score 9.2 out of 101
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June 07, 2018

"Promantek takes the hassle out of Performance Reviews"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Trakstar from Promantek for our Performance Review process. We use it at all levels of the organization, from the executive officers on to other managers, and line employees. For several years we were struggling for an easy to use, across the board application that would allow us to utilize both online as well as printed reviews. This has made a great difference for us.
  • Ease of use - This program has been great for the Keep It Simple mentality. It is clear, concise, and able to expand based on our needs. There is a good level of intuitiveness that goes with it... basically sorted with employees, reviews, and setup. We have been able to train managers and employees quickly and easily with the process, and simple things like clear buttons, or "Are you ready to send your review to your manager?" questions make this good for us. We have used other global programs from very large companies that didn't work well for us.
  • The clear ability for the Administrator(s) to manage - In the past, we have had problems with managers telling us "Well, my screen shows this and that..." and yet as an Administrator I was unable to see what they were seeing as my screen was different. That is not the case with Trakstar from Promantek. Click a button and I am in as the actual user... an administrator can then see exactly what the end user is looking at. This is especially helpful with out of area locations and makes a world of difference for us.
  • Training and Resources - Promantek's Trakstar has some great resources that reside just a couple clicks away from the main screen. When an employee logs in, they have access to all kinds of information on what they can do, how to do it, easy tricks and tips. Online documents or videos are right there on the site, with dozens if not hundreds of reference documents that explain step by step with screen pictures how things work. It has been very easy to manage training with this program.
  • It would be nice to be able to customize a screen when looking at some data for employees. In almost every case the screen information is helpful, but sometimes I wish This information was next to That information instead of two columns over, etc. This is not a big deal, but screen customization would be on the wishlist. This is not an issue for downloads of reports as those go to excel and you can manipulate that any way you like.

This is a great program if you have locations in different geographical areas. The ability to work with people at different locations is appreciated, and also there can be informal input that is requested, which Promantek can handle as well.

I am at a loss to think of an area where this does not work well. There are several of our employees in the manufacturing areas that do not have computer access, and for those individuals, we simply print the review instead of having it online. This works fine but is not the forte of Promantek. However, any system these days that focusses on the online aspects of review writing will experience that as well.

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Stephanie Ulmer profile photo
March 09, 2017

Promantek Review: "Trakstar- HR feedback and goal tracking tool"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We utilize Promantek (Trakstar) as an evaluation tool. Our entire organization uses this tool for bi-annual evaluations and goal tracking.
  • Customizable goals.
  • Suggested questions with response options, but also the ability to build your own.
  • Different rating scales.
  • Anonymous 360 multi-rater feedback.
  • Nothing! Great product.
Product is great for multi-rater evaluations. It provides multiple options to set up the feedback system to be anonymous or not. The product is truly anonymous. It also has great features for goal tracking.
Read Stephanie Ulmer's full review
Sam Sternman profile photo
December 22, 2014

Review: "Promantek TrakStar - Great product for small businesses/organizations"

Score 7 out of 10
Vetted Review
Verified User
Review Source
Human Resources used the TrakStar product to manage performance evaluations ("appraisals" in TrakStar terms) for approximately 260 management and classified staff at College of the Desert. This allowed the College to store and record all performance electronically.
  • 360 Review feature (included with TrakStar's Multi-rater feature) - provided the opportunity to conduct 360 reviews independently of, or in conjunction with, annual reviews.
  • Administrator User Interface - the interface is easy to use, although I did prefer the version that existed prior to June 2013 (better colors/better on-demand reporting tools)
  • End User Interface - there is little to no training required for staff who complete evaluations in TrakStar. You may need, however, to complete training related to SMART goals, but using the software should not require an ILT-type setup.
  • The reporting features are a bit weak. But you can download Excel-ready files to manipulate on your own.
  • The dashboard feature (prior to June 2013) was very nice, but missing in the latest version.
  • Automated reports, quarterly for example, would be nice to send to Senior Leadership (missing in the current version/requires manual input)
Promantek TrakStar is great for smaller companies, not sure that I would suggest this for 4K+ employees - might not have enough reporting tools/automation.
Read Sam Sternman's full review

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