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Proofpoint Email Protection

Proofpoint Email Protection

Overview

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure…

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Recent Reviews

TrustRadius Insights

Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus …
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Proofpoint Email Protection Review

9 out of 10
August 30, 2020
We use Proofpoint for all our inbound and outbound email protection. We have stopped spam from entering our network. Typically users do …
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Great tool

9 out of 10
August 14, 2020
Incentivized
Proofpoint Email Protection is being used by us as an email gateway kind of thing. It filters and gets rid of unwanted emails (SPAM and …
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Protection at its best

9 out of 10
December 18, 2019
Incentivized
It is being used across the whole organization; it helps in blocking suspicious URLs and helps us in keeping safe from phishing campaigns. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Anti-malware (76)
    10.0
    100%
  • Customizability (75)
    10.0
    100%
  • Threat Detection (75)
    9.0
    90%
  • Management Tools (74)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

9.2
Avg 8.4
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Product Details

What is Proofpoint Email Protection?

Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage.
With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats with:
  • The ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
  • Nearly unlimited email routing capabilities utilizing our advanced email firewall.
  • Robust reporting and email tracking/tracing using Smart Search.
  • TAP, DLP and Encryption built into the same console providing a single pain of glass for management purposes.
  • Unwanted email management that allows users to decide which emails they would like to see in their inbox.

Proofpoint Email Protection Features

  • Supported: Ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
  • Supported: Nearly unlimited email routing capabilities utilizing our advanced email firewall.
  • Supported: Robust reporting and email tracking/tracing using Smart Search.
  • Supported: TAP, DLP and Encryption are built into the same console providing a single pain of glass for management purposes.
  • Supported: Unwanted email management allows users to decide which emails they would like to see in their inbox.

Proofpoint Email Protection Video

Proofpoint Email Protection: Protecting Against Impostor Email Threats

Proofpoint Email Protection Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesUnited States, Canada, United Kingdom, Germany, France, Italy, Australia, Japan
Supported LanguagesArabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian (Bahasa), Italian, Japanese, Kazakh, Korean, Malay, Norwegian, Polish, Portuguese (Brazilian), Romanian, Russian, Sinhala, Slovak, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese

Proofpoint Email Protection Downloadables

Frequently Asked Questions

Cisco Cloud Email Security, Symantec Encryption, and Mimecast Advanced Email Security are common alternatives for Proofpoint Email Protection.

Reviewers rate Anti-malware and Customizability highest, with a score of 10.

The most common users of Proofpoint Email Protection are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(211)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus scanning. Users have praised the software for its granular control over inbound and outbound email, allowing for detailed overview and management. The software effectively filters all incoming and outgoing emails, surpassing the capabilities of previous mail filter solutions by significantly reducing malware, viruses, and spam. One notable feature that users appreciate is the impostor detection, which has proven to be highly effective in reducing attacks targeting executives for gift cards and other goods.

Proofpoint seamlessly integrates with Office 365, offering an added layer of protection by preventing phishing and spoofed emails from reaching users. It acts as a primary spam filter, providing daily digests of filtered mail to users. For clients who prefer not to operate a dedicated email gateway, Proofpoint serves as a shared service, delivering robust perimeter defense for all email traffic. The software's ability to block communication based on domain, content, and malicious sites or links has proven successful in stopping the spread of malicious phishing content. Overall, Proofpoint Email Protection serves as a dependable email gateway that protects both inbound and outbound email users from malicious threats while efficiently minimizing spam and junk emails.

Granular control of inbound and outbound email: Users have been impressed with the granular control offered by Proofpoint for managing both inbound and outbound email. Several reviewers have mentioned that they appreciate the ability to configure rules for mail, which allows them to tailor their email management according to their specific needs.

Extensive spam detection capabilities: Many users have praised Proofpoint's extensive spam detection capabilities. They have mentioned that the software is highly effective in detecting and stopping spam, with some stating that it can detect and stop around 99% of spam. This feature has been greatly appreciated by reviewers as it helps maintain a clean inbox.

End-user services and reduced administrative work: Reviewers have highlighted the end-user services provided by Proofpoint as a major advantage. They mention that these services greatly reduce administrative work as users are able to create their own filters and release their own mail. This self-service capability not only saves time but also empowers users to manage their emails effectively.

Confusing and Cumbersome User Interface: Users have found Proofpoint's user interface to be confusing and cumbersome, requiring extra steps and making it difficult to perform tasks quickly. Some users suggest that the UI should be improved for better understanding and easier access to all features. They find the GUI interface confusing and not easy to navigate, with abysmal default settings that make it challenging to effectively filter out unwanted messages. The layout of the email protection, TAP, and TRAP dashboards has been mentioned as inconvenient, prompting users to express a desire for a more modern-looking and streamlined user interface.

Difficulties in Validating DKIM Initiation: Some users have encountered difficulties when trying to validate DKIM initiation with Proofpoint. They find the configuration consoles and options provided by Proofpoint a bit complicated, leading to confusion. As a result, they express the need for more in-depth rule customization options beyond what is currently offered.

Troubleshooting and Support Issues: Users have expressed dissatisfaction with troubleshooting and support for Proofpoint, stating that it is not straightforward. Some users have experienced unresponsiveness from the support team, encountering long wait times for resolution without receiving acknowledgement when certain components or features do not function as expected. The cluttered support portal filled with outdated information makes it difficult for them to find documentation. To improve support and case resolution, users suggest having a TAM or CSM available. Additionally, some users feel that customer support can be too generic and unhelpful at times, recommending the addition of a chat-bot assistant for better understanding of software features and issue resolution.

Attribute Ratings

Reviews

(1-25 of 79)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I was not part of the decision or selection process for Email protection software/services. However, despite that fact I am still a huge fan of Proofpoint Email protection and cannot see us being any better off with another product. Proofpoint has been instrumental in helping to keep our environment safe from email threats and their support has been fantastic when we have to engage them.
Score 10 out of 10
Vetted Review
ResellerIncentivized
It was only possible to select "Ironport Web Security Appliance" but this has nothing to do with emailing. Actually, we are using Cisco Ironport Email Security in another environment. The administration and management of Proofpoint Email Protection is way more straightforward and easier to understand. Regarding the performance of similar applications of Ironport and Proofpoint I can state that Proofpoint PPS is performing better.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint Email Protection allows configuration and granularity that far exceeds those features we'd been able to use with the Barracuda Email Security Gateway product. In addition, the robust Proofpoint reporting features give us and our decision makers much improved detail to make informed decisions about our security posture.
Score 10 out of 10
Vetted Review
Verified User
  • Microsoft 365 (formerly Office 365)
Microsoft Office 365 Advanced Threat Protection needs to improve a lot to catch up to Proofpoint's abilities and features. We used ATP for a year but malicious emails were slipping through. Proofpoint was much more efficient in catching malicious emails. With ATP the quarantined emails were going to the Junk Folder while Proofpoint has the Quarantine Digest which is better in my opinion.
Nicole Dohrman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft 365 (formerly Office 365)
As a previous Exchange administrator, ProofPoint allowed us to move many security-based mail flow rules into the system. This simplified our Exchange mail flow and allowed for more detailed and concise rules.
August 14, 2020

Great tool

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Symantec Email Security worked as well. It blocked unwanted emails, but usage was not as smooth as Proofpoint's. It was a bit of a messy environment and every time an email needed to be white listed, IT had to do that. With Proofpoint Email Protection, users manage their own white/black listed email addresses or domains. IT still has to manage most of the settings, but it took of a huge weight from our shoulders, allowing us to focus on other tasks.
Score 5 out of 10
Vetted Review
Verified User
We use Symantec DLP for our on-premise protection of endpoints and network traffic. We used to use it for email, but switched to Proofpoint due to the entire business deciding to move to it. We are just one of multiple teams using Proofpoint. I believe Proofpoint was decided upon either for its threat detection functionality or its price. We didn't want to purchase Symantec CASB or cloud email protection.

Symantec would have been easier for us to continue using because then we could have it in the same console as most of our other DLP rules. I also prefer Symantec's UI and the ability to trigger more than one monitoring rule per email. Proofpoint does seem to have an advantage over using the Symantec DLP agent because there is no load on the PC relating to email monitoring anymore. Email protection is done now at the server.
December 18, 2019

Protection at its best

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used MessageLabs. Instead of relying on signatures and heuristics for spam detection effectiveness, Proofpoint's spam detection is based on machine learning technology and that is really helpful for overall protection.
Fraser Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We previously used halon anti-spam, which lasted us well until our organization really started to grow and it was not able to keep up with the amount of mail we were receiving. The support is also nothing compared to Proofpoint's professional services offering.
Halon was also not able to have the complex rules that Proofpoint can offer.
Score 6 out of 10
Vetted Review
ResellerIncentivized
Works very well - probably much better in terms of feature set and customisability. The quality of message filtering is fantastic. But from an administrative perspective it is more difficult to manage than the others.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
At the time we selected Proofpoint, Mimecast did not offer comparable features. We are planning to evaluate Mimecast in the first quarter of 2020.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Microsoft Defender Advanced Threat Protection (ATP)
We currently have Microsoft ATP turned on behind Proofpoint and Proofpoint's TAP. ATP almost never alerts us to any issues due to the filtering by Proofpoint.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We had been using Proofpoint for a number of years but there were a few things PP was not doing so well. So we looked at Mimecast and was seriously considering moving to it, however, Mimecast has 1 fatal flaw they were not able to resolve to our satisfaction so we stuck with Proofpoint. I can't actually recall what that issue was at the moment.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint is the leader of the pack when it comes to email security services. I have used a range of other providers in the space and Proofpoint is the best. It's ability to identify and block malicious email and threats sets it above all other competitors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Proofpoint meets all the security requirements stipulated in the company's policies, has a good platform administration, is easy to implement, has very robust research tools, the reports help our security operations center, good support, flexibility of working in the cloud, and the educational platform prepares trained professionals for the implementation and monitoring of the entire platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have used EOP (Exchange Online Protection) in the past and we also had a POC with Proofpoint which we were excited to use and the results were positive.

Before Proofpoint, we had many issues with imposters and TAP issues with EOP, which have been improved with Proofpoint. We were having hard time to getting EOP (Microsoft) to proactively block any of the known threats and until we reported them EOP was unable to stop them and our experience was always reactive.
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