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Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus …
Overview
What is Proofpoint Email Protection?
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure…
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Popular Features
- Anti-malware (76)10.0100%
- Customizability (75)10.0100%
- Threat Detection (75)9.090%
- Management Tools (74)8.080%
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What is Proofpoint Email Protection?
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities…
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What is Proofpoint Email Protection?
Proofpoint Email Protection is available as an on-premise or cloud based solution and blocks unwanted, malicious and impostor emails with granular search capabilities and visibility into all messages. Outbound controls include encryption and data loss prevention, while continuity capabilities ensure business communications can continue as normal in the event of an email outage.
With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats with:
With Proofpoint's Email Protection, you can protect your people, data, and brand from today’s threats with:
- The ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
- Nearly unlimited email routing capabilities utilizing our advanced email firewall.
- Robust reporting and email tracking/tracing using Smart Search.
- TAP, DLP and Encryption built into the same console providing a single pain of glass for management purposes.
- Unwanted email management that allows users to decide which emails they would like to see in their inbox.
Proofpoint Email Protection Features
- Supported: Ability to detect BEC or malware-free threats using our machine learning impostor classifier (Stateful Composite Scoring Service)
- Supported: Nearly unlimited email routing capabilities utilizing our advanced email firewall.
- Supported: Robust reporting and email tracking/tracing using Smart Search.
- Supported: TAP, DLP and Encryption are built into the same console providing a single pain of glass for management purposes.
- Supported: Unwanted email management allows users to decide which emails they would like to see in their inbox.
Proofpoint Email Protection Video
Proofpoint Email Protection: Protecting Against Impostor Email Threats
Proofpoint Email Protection Competitors
Proofpoint Email Protection Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | United States, Canada, United Kingdom, Germany, France, Italy, Australia, Japan |
| Supported Languages | Arabic, Bulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian (Bahasa), Italian, Japanese, Kazakh, Korean, Malay, Norwegian, Polish, Portuguese (Brazilian), Romanian, Russian, Sinhala, Slovak, Spanish, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese |
Proofpoint Email Protection Downloadables
Frequently Asked Questions
Cisco Cloud Email Security, Symantec Encryption, and Mimecast Advanced Email Security are common alternatives for Proofpoint Email Protection.
Reviewers rate Anti-malware and Customizability highest, with a score of 10.
The most common users of Proofpoint Email Protection are from Enterprises (1,001+ employees).
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(211)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Proofpoint Email Protection is widely used across organizations for its robust capabilities in email encryption, URL protection, and virus scanning. Users have praised the software for its granular control over inbound and outbound email, allowing for detailed overview and management. The software effectively filters all incoming and outgoing emails, surpassing the capabilities of previous mail filter solutions by significantly reducing malware, viruses, and spam. One notable feature that users appreciate is the impostor detection, which has proven to be highly effective in reducing attacks targeting executives for gift cards and other goods.
Proofpoint seamlessly integrates with Office 365, offering an added layer of protection by preventing phishing and spoofed emails from reaching users. It acts as a primary spam filter, providing daily digests of filtered mail to users. For clients who prefer not to operate a dedicated email gateway, Proofpoint serves as a shared service, delivering robust perimeter defense for all email traffic. The software's ability to block communication based on domain, content, and malicious sites or links has proven successful in stopping the spread of malicious phishing content. Overall, Proofpoint Email Protection serves as a dependable email gateway that protects both inbound and outbound email users from malicious threats while efficiently minimizing spam and junk emails.
Granular control of inbound and outbound email: Users have been impressed with the granular control offered by Proofpoint for managing both inbound and outbound email. Several reviewers have mentioned that they appreciate the ability to configure rules for mail, which allows them to tailor their email management according to their specific needs.
Extensive spam detection capabilities: Many users have praised Proofpoint's extensive spam detection capabilities. They have mentioned that the software is highly effective in detecting and stopping spam, with some stating that it can detect and stop around 99% of spam. This feature has been greatly appreciated by reviewers as it helps maintain a clean inbox.
End-user services and reduced administrative work: Reviewers have highlighted the end-user services provided by Proofpoint as a major advantage. They mention that these services greatly reduce administrative work as users are able to create their own filters and release their own mail. This self-service capability not only saves time but also empowers users to manage their emails effectively.
Confusing and Cumbersome User Interface: Users have found Proofpoint's user interface to be confusing and cumbersome, requiring extra steps and making it difficult to perform tasks quickly. Some users suggest that the UI should be improved for better understanding and easier access to all features. They find the GUI interface confusing and not easy to navigate, with abysmal default settings that make it challenging to effectively filter out unwanted messages. The layout of the email protection, TAP, and TRAP dashboards has been mentioned as inconvenient, prompting users to express a desire for a more modern-looking and streamlined user interface.
Difficulties in Validating DKIM Initiation: Some users have encountered difficulties when trying to validate DKIM initiation with Proofpoint. They find the configuration consoles and options provided by Proofpoint a bit complicated, leading to confusion. As a result, they express the need for more in-depth rule customization options beyond what is currently offered.
Troubleshooting and Support Issues: Users have expressed dissatisfaction with troubleshooting and support for Proofpoint, stating that it is not straightforward. Some users have experienced unresponsiveness from the support team, encountering long wait times for resolution without receiving acknowledgement when certain components or features do not function as expected. The cluttered support portal filled with outdated information makes it difficult for them to find documentation. To improve support and case resolution, users suggest having a TAM or CSM available. Additionally, some users feel that customer support can be too generic and unhelpful at times, recommending the addition of a chat-bot assistant for better understanding of software features and issue resolution.
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Reviews
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October 29, 2020
Best email protection solution we have used
Score 10 out of 10
Vetted Review
Verified User
We were using Microsoft Office 365 ATP for a year before switching to Proofpoint. The product is more expensive but it does a much better job than ATP in filtering the emails. Quarantine digest is fantastic and our users love it. Proofpoint assisted us with the initial setup and administration has been easy since. It is used across our whole organization.
- Email filtering
- Quarantine Digest
- Threat dashboard
- Nothing in particular. We are happy with the product.
94.28571428571429%
9.4
- Very few malicious emails getting through
- Took a bit of time for users to get used to Quarantine Digest - releasing, blocking senders
- Expensive compared to Office 365 ATP
- Microsoft 365 (formerly Office 365)
Microsoft Office 365 Advanced Threat Protection needs to improve a lot to catch up to Proofpoint's abilities and features. We used ATP for a year but malicious emails were slipping through. Proofpoint was much more efficient in catching malicious emails. With ATP the quarantined emails were going to the Junk Folder while Proofpoint has the Quarantine Digest which is better in my opinion.
October 08, 2020
ProofPoint Email Protection: Buy it, you won't be sad!
We use ProofPoint across our entire organization. This prevents a lot of malicious, spam, and junk emails from reaching our business units.
- Customization of email firewall rules allows for detailed prevention of specific attacks.
- Email Fraud Defense portal gives very detailed authentication information and errors to our team as we work toward full DMARC compliance.
- The ability to insert email warning tags at the ProofPoint level prevents additional O365 mail flow rules.
- The administrative portal is a little complex. Would like to see a more "user friendly" portal to find everything we need.
- When creating email firewall rules, we have to manually move the rule up using the arrows into the position we want it. Would like to specify the position in the rule stack during creation.
- When finding emails in smart search, it would be ideal to take action on the emails in the same search area rather than clicking on the email, redirecting to the quarantined folder, then having the option to take action.
57.142857142857146%
5.7
- Our business loves the ability to release their own quarantined emails. This has saved ample time for admins searching for them in O365.
- It really allows us to enforce email security policies much better without much direct impact on our users.
- Microsoft 365 (formerly Office 365)
As a previous Exchange administrator, ProofPoint allowed us to move many security-based mail flow rules into the system. This simplified our Exchange mail flow and allowed for more detailed and concise rules.