TrustRadius Insights
Proonto has helped businesses centralize their communication and build better relationships with their website visitors. By providing a …
Overview
What is Proonto?
Proonto, from the Israeli company of the same name, is a live chat platform that also includes access to a community of eCommerce support personnel, for online sellers.
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What is Proonto?
Proonto, from the Israeli company of the same name, is a live chat platform that also includes access to a community of eCommerce support personnel, for online sellers.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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What is Genesys Cloud CX?
Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.
Product Details
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- Tech Details
What is Proonto?
Proonto Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Proonto has helped businesses centralize their communication and build better relationships with their website visitors. By providing a centralized communication space to the teams, Proonto has made it easier for them to communicate effectively and reduce any confusion. Users have reported that they don't have any concerns about data-sharing or items being lost in a data cloud while using Proonto.
One of the key benefits of using Proonto is its ability to provide valuable information about visitors. It shows visitors' country of origin, what they were searching on Google before visiting the website, and what page they are currently on. The platform automatically divides visitors into three categories: Inbound, Hot Leads, and Traffic, which helps build communication more effectively. Live chat agents have reported that since using Proonto, they have been able to increase purchases by 35.7% through personalized interactions with customers.
The platform is user-friendly, easy to use, and has a modern and clean interface. It is highly recommended for business owners who desire the best for their websites and seek ways to get more from them. By offering a centralized communication space, valuable visitor information, and easy-to-use interface for live chat agents, Proonto offers a solution to businesses seeking to improve customer engagement and increase sales on their website.