Name: Property Matrix
Price: 1 USD
Rating: 9.1 (1 reviews)
Author: Property Matrix

Help Desk

Web and Video Conferencing

Customer Support

AI Chatbot

Development

Attendance Tracking

Career Center

Education

Association Management

Business Intelligence (BI)

Case Management

Collaboration

File Sharing

File Sync

Objectives and Key Results (OKR)

Office Suites

Unified Communications as a Service (UCaaS)

Enterprise

Accounting

FinTech

Online Trading

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Asset Tokenization

Business Internet Service Providers (ISPs)

Cloud Storage

Container Management

Debugging

Disaster Recovery as a Service (DRaaS)

Dynamic Application Security Testing (DAST)

Fraud Detection

In-Memory Databases

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Managed Private Cloud

Managed Security Service

Modular Storage Area Network (SAN)

Network Function Virtualization (NFV)

Network Performance Monitoring

Runtime Application Self-Protection

SSL Certificate

Secure Web Gateway

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Marketing

Marketing Automation

Personalization Engines

Product Management

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Forecasting

Sales Pipeline

Sales

Microsegmentation

Security Information and Event Management (SIEM)

Security

Automotive

Building Information Modeling (BIM)

Catering

Law Practice Management

Legal Research

Tour Operator

Vertical-Specific

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Based on user feedback, the following recommendations have emerged:

1. Users have found the support team to be helpful and responsive. They appreciate the prompt assistance provided when needed.

2. It is recommended to give the software a try and check the price before fully committing. Testing the software allows users to determine its suitability for their needs, while considering the pricing aspect ensures it aligns with their budget.

3. Many reviewers have specifically praised the software's support staff for providing excellent service. They highly recommend the software, especially for property management purposes.

These recommendations highlight the positive experiences users have had with the support team, emphasize the importance of testing and considering pricing, and showcase the exceptional service provided by the support staff for property management.

User-Friendly and Fully Customizable: Reviewers have consistently praised the software for being user-friendly and fully customizable to meet their individual needs. Many users found it easy to navigate and appreciated the ability to tailor the features based on their requirements, especially when managing multiple properties and owners with different information needs.

Excellent Customer Support: The prompt and receptive customer support staff has been highly commended by users. They have reported that the support team is always available to answer questions, provide guidance, and assist with tasks such as report generation and customization. Some users have specifically mentioned the helpfulness of customer service in customizing and scaling the software to meet their specific needs.

Comprehensive Capabilities: Users were impressed with the software's comprehensive capabilities, allowing them to essentially run their entire rental business from one platform. From accounting to marketing to maintenance, reviewers found that all aspects of property management could be efficiently handled through this software. This feature was particularly valued by users who appreciated having everything they needed in one place, saving them time and effort.

Negative sentiment in user reviews can be summarized as follows: Difficulty of Use - Some users have found the software to be difficult to operate due to its high level of customization, resulting in too many options to choose from. This has led to confusion and a steep learning curve for new users. Lack of Timely and Effective Customer Service - Several reviewers have expressed frustration with the slow response times of customer service through chat, email, and phone. They have experienced wait times exceeding an hour and feel that the support team often needs to go behind the scenes to fix issues that should be easily resolved. Limited Documentation and Manuals - Many users have mentioned a lack of written manuals or comprehensive documentation for the software. This absence makes it challenging for users to find information on basic functions, leading them to rely heavily on support assistance.

Property Matrix is a comprehensive property management software that offers a range of features to streamline the day-to-day operations for property managers. Users have found the software to be user-friendly and efficient, helping them save time and improve organization. The automatic text/email alerts generated by the software have been particularly useful for reminding tenants about rent payments, reducing the need for manual communication. This feature has proven to be a time-saver for property managers, allowing them to focus on other important tasks.

One area where users have expressed a need for improvement is the maintenance app. While it provides basic functionality, users expect a more automated and responsive system that can generate reports and update information easily. Despite this, Property Matrix still proves valuable in tracking properties and tenants, offering organization and efficiency to property managers. The ability to manage accounting across multiple properties is another key benefit of using this software, eliminating the need for multiple programs and simplifying financial management.

While there have been concerns about glitches and delays in information flow, the support staff has been helpful in addressing these issues. Although occasional slowness affects work speed, users appreciate the quick and accurate responses from the support team. Property Matrix's cloud-based service has solved common problems like time management, data accessibility, and fear of data loss. It allows property managers to access their information from anywhere at any time, replacing outdated computers with quicker operations.

The software's user-friendly interface and helpful support make it an excellent choice for apartment management. Tenants have also found it intuitive and well-received. Additionally, Property Matrix's maintenance feature has significantly reduced the number of trips property managers have to make to their properties by enabling tenants to raise maintenance requests through the tenant portal. Vendors can then proceed with checks and repairs through their own portal.

Furthermore, users have praised Property Matrix's marketing features, such as professional templates for ads, flyers, and websites. These tools maximize visibility and response to listings, helping property managers attract potential tenants efficiently. The software's customizable reports have also been effective in reducing duplicate data entry and providing accurate and timely information for owner updates.

Property Matrix has successfully met the needs of small companies, offering features like online rent payment and scalability. The responsive support team ensures customer satisfaction during the onboarding process, guiding new businesses to navigate the software effectively. Despite concerns about the price, users have found that Property Matrix provides value for money with its comprehensive set of features. Overall, Property Matrix has proven to be a valuable tool for property managers, addressing various pain points and making their day-to-day operations more efficient and organized.

The cloud-based nature of Property Matrix allows users to access data from any location and device, making it easier for property managers to manage their properties outside the office. This flexibility is highly valued by users, as it enables them to stay on top of tasks and respond promptly to tenant needs.

Users have also praised the software's marketing features, which include professional templates for ads, flyers, and websites. These tools help property managers maximize visibility and response to listings, ultimately attracting more potential tenants. Additionally, the customizable reports provided by Property Matrix have been effective in reducing duplicate data entry and saving time and money. Property owners appreciate the accurate and timely data that these reports provide for owner updates.

Sole owners who manage multiple properties find great value in the ease of use provided by Property Matrix. It allows them to focus on one task at a time without feeling overwhelmed by the volume of work. The intuitive nature of the software and its optimized accounting, marketing, and maintenance features have been key factors in users choosing Property Matrix over other property management software options.

In conclusion, Property Matrix is a comprehensive and user-friendly solution for property managers. It addresses common pain points such as time management, data accessibility, and fear of data loss through its cloud-based service. With features like automatic alerts, efficient maintenance tracking, intuitive interfaces, and responsive support, Property Matrix streamlines day-to-day business operations for property managers and brings efficiency and organization to their workflow.

Property Matrix

Yardi Breeze is a real estate property management software solution, from Yardi headquartered in Santa Barbara. The solution is designed to enable users to administer all elements of managing commercial, residential, multi-family / low income, and association properties, and also includes features for managing tenants and collecting rental and lease payments, with access to the RENTcafe portal and listing service.

Breeze (Residential)

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monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Basic

Standard

monday.com

Real estate property management software helps property managers and real estate owners manage commercial and residential rental properties with capabilities such as online applications and lease agreements, vacancy posting, rent collection, maintenance cycles, and tenant screening.

Real Estate Property Management

Likelihood to Recommend

Property Matrix provides property management software. The company believes in constant innovation and is currently focused on creating the future of property management software by using GPS, mobile apps and cloud services.&nbsp;<br><br>Founded in 2001, Property Matrix is based in Culver City, CA.

QuickBooks Desktop Premier

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Property Manager

Property Matrix 2015-12-14 20:34:07

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Support offered

Different themes

Little difficult

Difficult to read

Customer support

Real time

Management processes

Software provides

Well thought

Time information

Pay bills

Spend less

Software product

Real time information

Flow of information

Home

Real Estate Property Management Software

As a manager of multiple apartment buildings, I've struggled to keep accounting details under control. Property Matrix software has proven extremely effective in reducing duplicate data entry with its intuitive dashboard. Single entries now populate multiple reporting systems to save me time and money while reducing mistakes. Customizable reports with powerful filtering components provide me with accurate, timely data required for owner updates.

As the sole owner managing multiple properties, time is in short supply. My business oversees everything from filling vacancies to rent collection to maintenance. The Property Matrix software has allowed me to focus on one task at a time without feeling overwhelmed by the volume of work.

I especially like the all-inclusive dashboard for accounting. Multiple tabs keep everything organized and accessible.
Customized reports are extremely important. This software allows me to set my own parameters instead of forcing me to used canned reporting data.
Real-time information allows me to always know what task is required next. It also helps me stay focused and never worry that I've forgotten something.
The cloud-based software provides access from any location and device. Now I can spend less time behind my desk and more time in the field where I'm needed.

I've found all aspects of this product to be exceptional for functionality, customization and flexibility. The only thing I've noticed is a limited range of easy-to-read background settings. There are 10 different themes, but all are blue and are a little difficult to read.

The Property Matrix property management software has had a positive impact for on-time tenant payments. Before implementing this program, I often had to visit each tenant to collect rent payments. With digital check scanning and EBT payments available, my tenants rarely miss a payment.
Maintaining my accounting records through this software has improved my own efficiency and allows me to spend more time visiting tenants. I used to spend several hours a day doing data entry. I've now cut that time in half and can even record pertinent information from the road.
I'm a better manager with this software and am gaining more respect from my tenants, vendors and owners. With important data at my fingertips, I'm equipped with critical information precisely when I need it. Now when an owner asks for details about a building, I can confidently relay the information without delay.

Property Matrix

Overview

What is Property Matrix?