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ProSoft Solutions

ProSoft Solutions

Overview

What is ProSoft Solutions?

ProSoft Solutions, part of Community Brands since the late 2021 acquisition, provides MIP Fund Accounting, payroll, HR, EWS, timekeeping, EREQ, and recruiting software. Their systems are customized to address specific needs.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Service Offering Details

What is ProSoft Solutions?

ProSoft Solutions, part of Community Brands since the late 2021 acquisition, provides MIP Fund Accounting, payroll, HR, EWS, timekeeping, EREQ, and recruiting software. Their systems are customized to address specific needs.
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Comparisons

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Reviews and Ratings

(1)

Attribute Ratings

Reviews

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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • requirement gathering - automated way of capturing similar requirements
  • training of newly onboarded members
  • support for quick account setup
  • product configuration
  • Prosoft solution needs to add pictorial representation for workflows
  • There needs to be the view of time estimates within which requirements can be attained to make them truly SMART goals
  • for support and training, there needs to be a place where the details of the point of contact can be highlighted for quick connections and resolutions
It is very well suited for minimal human interaction while gathering requirements as certain fields are pre-populated while capturing the requirements. There is an easy import feature to add requirements to the system. Training for the users isn't a complicated process. Integration with other collaboration tools needs to be made more easier and robust like that with Sales Force or Slack or Microsoft Teams.
Prosoft Solutions is a good tool but just for ease of integration, we do have some teams in our organization using ServiceNow tools as well. Within our team, as we wanted to attain faster training and customer support, we have gone with Prosoft.
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