Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Innovation Management

Development

Business Intelligence (BI)

Collaboration

Enterprise Feedback Management

Interactive Voice Response (IVR)

Manufacturing Execution

Payment Facilitation

Supply Chain Management

Enterprise

Accounting

CTRM

Corporate Performance Management (CPM)

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Compliance

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Enterprise Flash Array Storage

File Sync and Share

Fraud Detection

High Availability Cluster

In-Memory Databases

Integration Platform as a Service (iPaaS)

Internet Security

Network Operating Systems

Network Performance Monitoring

Remote Monitoring and Management

SaaS Management

Software Defined Storage (SDS)

Threat Hunting

User Virtualization

Wireless LAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Signage

Email Deliverability

Email Marketing

Graphics

Headless CMS

Marketing Automation

Online Reputation Management

Retail Media Advertising

Social Media Management

Social Media Publishing

Survey & Forms Building

Technology Review

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Intrusion Detection

Security

Auto Repair

Building Information Modeling (BIM)

Construction Management

HIPAA Compliance

Homeowner's Association (HOA) Management

Insurance Agency Management

Investment Portfolio Management

Law Practice Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Retail Analytics

Vertical-Specific

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The Retail Super-App by Proximity is a solution designed to enhance the customer experience and drive repeat purchases and brand loyalty for retailers. According to the vendor, this super-app caters to a range of professionals and industries including retail store owners and managers, sales associates and customer service representatives, marketing and CRM professionals in the retail industry, e-commerce managers and digital marketers, as well as event managers and coordinators in the retail sector.

## Key Features

**Data Capture**: According to the vendor, the Retail Super-App simplifies the customer sign-up process and offers multiple options for data capture, including self-service contactless capture on customers' own devices. The vendor also claims that the app ensures world-class security and compliance with GDPR regulations while enriching customer data with unique insights gathered during in-store interactions.

**Clienteling**: The Retail Super-App provides omni-channel and integrated clienteling tools for personalized engagement, according to the vendor. They claim that this feature enables data-driven offers and recommendations based on customer preferences and history, supporting deeper personalization and exceptional clienteling experiences.

**Appointment Booking**: The vendor states that the Retail Super-App enables customers to book appointments with ease and seamlessly integrates with the entire customer journey, connecting digital and physical experiences. They also claim that the app creates personalized customer journeys around each appointment and provides reminders and follow-ups to nurture relationships post-appointment.

**Mobile POS & Endless Aisle**: According to the vendor, the Retail Super-App transforms how and where customers transact with frictionless payments. They claim that the app offers a single view of stock and a flexible sourcing/fulfillment engine. The vendor also states that the app enables transactions anywhere, anytime with real-time recommendations and promotions, providing a seamless and personalized shopping experience through mobile POS capabilities.

**Dashboard Reporting**: The Retail Super-App provides comprehensive data analysis, reporting, and performance management tools, according to the vendor. They claim that the app offers customizable dashboards to monitor key metrics and track performance, connecting all data touchpoints to gain insights and make data-driven decisions. The vendor also states that the app enables transparent reporting on engagement, sales, and customer behavior.

**Event Management**: According to the vendor, the Retail Super-App allows easy planning, building, and management of in-store events to engage local audiences and facilitate community-building retail events. They claim that the app manages the entire event lifecycle, from invitations to post-event follow-ups, nurturing relationships and driving brand loyalty through exceptional event experiences.

Proximity Insight is the retail  app for store & virtual teams.

Webgility is a multichannel eCommerce software which provides automated accounting and inventory management. It is optimized for QuickBooks Desktop and NetSuite users who sell on multiple channels.

Advanced

Premium

Retail Super-App by Proximity

Multichannel Retail Software provides a central hub for managing all vendor sales channels in one place. Product feeds as well as order, shipping, and inventory management should be automated. The vendor can track performance across all channels via analytics and accounting tools. Integrations with shopping carts, social media, and eCommerce platforms are common, while some vendors may also provide digital marketing tools to manage cross-channel ad campaigns.

Multichannel Retail

Proximity Insight

Proximity Insight - Clienteling for Salesforce

Proximity Insight's Retail Hub platform puts cutting-edge capabilities in the hands of retail staff to drive engagement and ensure that every interaction with your customer is memorable.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Multichannel Retail Software

Retail Super-App

Retail Super-App

Overview

What is Retail Super-App?