Monitor your devices with PRTG Network Monitor
We use PRTG Network Monitor in our organization since 2021; we started with the free solution with 100 sensors to check with ping our …
Starting at $1,750 perpetual license
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What is PRTG?
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
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Popular Features
- Alerts (55)7.676%
- Network monitoring (54)7.676%
- Automated network device discovery (49)7.474%
- Hardware health monitoring (52)6.868%
Reviewer Pros & Cons
Pricing
PRTG 500
1,750
On Premise
perpetual license
PRTG 1,000
3,200
On Premise
perpetual license
PRTG 2,500
6,500
On Premise
perpetual license
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR
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Prtg demo | Prtg network monitor demo | Prtg
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Giám sát mạng máy tính với phần mềm PRTG Network Monitor
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PRTG Network Monitor Demo
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PRTG Network Monitor Live Demo
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Monitor Large Scale Environments the Easy Way - PRTG Network Monitor
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Features
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Product Details
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- Tech Details
- FAQs
What is PRTG?
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.
PRTG Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
Frequently Asked Questions
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
Reviewers rate Network monitoring and Alerts and Network mapping highest, with a score of 7.6.
The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.
Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.
Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.
In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.
PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.
Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.
Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.
Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.
Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.
Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.
Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.
Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.
Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.
Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
September 18, 2019
PRTG - Dependable Network Monitoring for an SMB
We are a small, mid-sized firm and many of the network monitoring systems are just too big, too complicated and too expensive to meet our needs. I wouldn't say our needs are simple or simplistic but we don't have a large IT department (1-me) to handle that. I guess you could say we have enterprise needs on a shoestring size firm! We need to monitor servers, switches, storage, essential services almost 7x24. Most of the employees work at least part time remotely and our systems have to be up to support that. It has become part of the business model. PRTG effectively monitors and alerts when things are wrong. It has been a crucial part of our infrastructure.
- Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
- I really liked how easy it was to add alerts by SMS. So easy to setup.
- I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
- Although I like their sizing model for pricing they do need an intermediate level at the lower end. The first jump in the pricing model is too big.
- Because of the complexity of setting up sensors I do have some difficulty understanding what exactly I'm monitoring or what I could monitor. I figure it's there but I just don't have the time or motivation to figure it out. Not entirely sure how to solve that other than educating me...
52%
5.2
- I/we don't actively track ROI - but for me personally it has been a godsend in giving me the confidence that the infrastructure is being watched for me.
I tried some freeware products and Spiceworks. Some of the free/open source stuff was so complicated I couldn't even figure out how to set it up. I used Spiceworks network monitoring but it just wasn't reliable (not Spiceworks Inventory - the network monitor product). I was even a beta tester on the product. I just don't think there were the resources or desire for Spiceworks to make it more than what it turned out to be. PRTG is an enterprise class monitoring product that just happens to be able to be used by any size organization. And that's what we needed.
1
IT department
1
An IT person with some basic IT understanding of how things work and specifically how things work in their environment.
- Monitor overall network health
- Monitor file server / domain controller / active directory health
- Monitor Virtual environment health
- More in-depth virtual environment monitoring