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Overview

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

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Recent Reviews

TrustRadius Insights

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized …
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Network Monitoring above others

10 out of 10
February 24, 2022
This product is a key part of our overall systems monitoring, environmental monitoring, and logging. We use this system to act like a 24x7 …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Alerts (55)
    7.7
    77%
  • Network monitoring (54)
    7.7
    77%
  • Automated network device discovery (49)
    7.4
    74%
  • Hardware health monitoring (52)
    6.9
    69%

Reviewer Pros & Cons

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Pricing

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PRTG 500

1,750

On Premise
perpetual license

PRTG 1,000

3,200

On Premise
perpetual license

PRTG 2,500

6,500

On Premise
perpetual license

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR

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Prtg demo | Prtg network monitor demo | Prtg

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Giám sát mạng máy tính với phần mềm PRTG Network Monitor

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PRTG Network Monitor Demo

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PRTG Network Monitor Live Demo

YouTube

Monitor Large Scale Environments the Easy Way - PRTG Network Monitor

YouTube
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

7.1
Avg 8.2
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Product Details

What is PRTG?

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.

PRTG Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

Reviewers rate Network monitoring and Alerts highest, with a score of 7.7.

The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(236)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.

Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.

Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.

In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.

PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.

Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.

Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.

Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.

Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.

Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.

Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.

Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.

Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.

Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.

Attribute Ratings

Reviews

(1-25 of 55)
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Score 8 out of 10
Vetted Review
ResellerIncentivized
We use PRTG Network Monitor in our organization since 2021; we started with the free solution with 100 sensors to check with ping our customers connectivity. Now we are certified PRTG partner and we sell our services for many companies for monitoring IT infrastructure (devices as virtual machine, pc, switch, access point, firewall, storage). With alerts and maps, we can easily manage our customers.
Mohd Rehan Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is very easy to use in any type of network infrastructure. The free version of the software provides at least 10 sensors which a basic network setup requires. It is easy to integrate and view. The licensing model for PRTG Network Monitor is also good. We can buy a set of sensors and then can use them as and when needed.
Score 10 out of 10
Vetted Review
Reseller
Recently we have used PRTG Network Monitor to monitor our customers' data centers, we are using around 30,000 sensors in PRTG Network Monitor and the performance is quite good. We are having some problems with the memory consumption of the application, but with some housekeeping, we are having one of the best experiences that a monitoring app can offer.
Michael O'Riley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize PRTG in the IT department to monitor network devices, servers, and services locally and remotely. PRTG provides real-time information about our system's health by alerting my team when something goes down/offline. I have PRTG Maps displayed on TVs throughout our department so other departments and employees see the status of our infrastructure.
Score 10 out of 10
Vetted Review
Verified User
This product is a key part of our overall systems monitoring, environmental monitoring, and logging. We use this system to act like a 24x7 on-call systems in trouble alerting mechanism for our internal group as well as notifying other business units of systems they rely on. Utilizing ICMP, SNMP, WMI as well as segmentation for other networks to mitigate against numerous holes in firewalls to allow for numerous system monitoring the product performs as expected and at times overperforms.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
PRTG is being used to monitor a number of different IT technologies mainly in the infrastructure realm. There are several key uses:
  • Device monitoring (Security, network, telephony, servers, power)
  • Device troubleshooting (monitoring statistics of problematic device which could be any network connected device) over time to determine a baseline and solve problems
  • Reporting on network utilization for capacity planning
  • Netflow reporting for external connections
There are various problems the tool addresses - both proactive and reactive use cases. It provides baselines, verification reporting and ability to alert to issues present. We use various technologies for alerting, from Teams messaging, to emails to direct incident creation in ITSM software.
Graham Murison | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Paessler's PRTG Network Monitor IT operation monitoring. This is used throughout the organization.

We needed a more robust monitoring tool that was capable of delivering more in-depth monitoring of our network devices and other end-user nodes as needed. We had previously set up SNMP on most devices, but the previous free tool had limited reporting.

I was also looking for per-interface traffic stats on my Cisco inventory.
Rekha Yadav | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
PRTG software is being used as the network, servers and appliances fault and performance monitoring, event-based alerting, and network traffic flow analysis. Primarily PRTG was deployed for network monitoring, alerting, and reporting. It provides near to real-time monitoring data and supports the Network team to support their operations SLA.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use PRTG Network Monitor to monitor and alert all LAN, WAN, VPN, and website-related load balancers, switches, routers & firewalls for connectivity, latency, and throughput. It is being used mainly by 1 team/department. It addresses the problems of having high-level as well as finely-granular views in one pane including historical & trending of network throughput and usage, and proactive issue alerting.
Yaniv Vararu | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
PRTG is used only by the R&D department in our organization. We're using it to monitor some of our services and databases, but not all of them. It helps us understand if something major "got broken" with our product and if there are servers or databases which are completely unavailable or unstable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
[PRTG] Network Monitor system is used as our primary network monitoring solution for monitoring critical business application servers as well as production servers. I had implemented this solution in PSMCL long time ago when I joined, since [then] I have deployed the solution on multiple times. [It's] very simple to deploy, maintain and manage. The auto discovery function along with sensor recommendation works well with minimal configuration. The best thing is that for smaller environments it has 100 sensors for lifetime. That is one more reason I deploy free version on smaller environment for trial then user decides to keep it or not.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The software is used by our IT Department. We monitor all of our network devices to check our availability. The second goal is to notice failures or blackouts before the user informs us, so we can react and resolve issues without notice by the users. One big advantage of PRTG is monitoring automated processes. We don't need to check them on our own. PRTG will send us notifications if any errors occur.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My Organization is belongs to Automotive factor, so in Production area we need smooth Network with zero DownTime.
Before PRTG we used multiple solutions but we faced lot of issues in Network, therefore we study and deploy this solution in our organization and now we monitor whole network in a glance and rectify issue As quick as possible.
Nikhil Kumar Sharma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
PRTG is used as a light weight Network Monitoring Solution for our customers where team just want to have a visibility on Network Fault and Performance Data along with Syslog and Traps with Netflow Data analysis. PRTG also offer notifications and integration options for ticketing and alerting command center tea and hence PRTG is helping us out for end to end network monitoring
Score 8 out of 10
Vetted Review
Verified User
Incentivized
PRTG Network Monitor is primarily being used by the IT department, however, the electrical department will also receive notifications for some device down notifications. We primarily use it for the notification functionality but also use the dashboard for some things. We work on a large construction site and have multiple locations - it's critical to respond to outages ASAP as they will have a negative effect on the business.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
PRTG is basically a network monitoring solution. It is being used by the whole organization and most of our clients too. When compared with other solutions like SolarWinds in terms of network monitoring, it is far better in many ways. It is budget friendly where you have unlimited licensing XL1 which is one of the best solutions for big enterprise solutions. When it comes to monitoring, auto-discovery of all the nodes, devices, networks using wmi or snmp easily can be done. GUI is easily understandable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use PRTG for real-time monitoring of all the servers across our various environments. It is, among other tools, a critical part of our infrastructure and alerts us almost instantly when a parameter has exceeded the specified ranges that we have setup. It is a very flexible tool and I have been extremely impressed with it overall.
Sam Livermore, MCP, iTIL | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We monitor all production servers, network appliances and services on each. Currently utilizing over 600 of 100 sensors, and used as our early defense mechanism for any health issues or down devices. Easy way to get a baseline of resources, and look back at historical data to track trends or look at disk consumption, etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use PRTG to monitor our entire IT infrastructure, applications, and websites. It is a critical part of our operational strategy to monitor system availability and performance. We use it to pro-actively tell IT staff of a current problem or even a potential problem so we find out in most cases before customers report the problem. I would say the pro-active component is most valuable.
April 16, 2020

PRTG for MSP's

Score 9 out of 10
Vetted Review
Verified User
Incentivized
PRTG Network Monitor is being used by our organization to monitor the health of all of our servers as well as ISP's. It is also being used to monitor the health of all of our clients servers and ISP's. We also use it to provide reporting on server and netwok usage.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use PRTG Network Monitor across our IT infrastructure to monitor uptime, availability, Windows service status, and various other relevant items. PRTG Network Monitor gives us the ability to tailor monitoring to the individual system and offers a lot of flexibility in configuration. It has a Maps feature that enabled us to design a custom four-display NOC that IT technicians can use to monitor infrastructure health at a glance. One great use case is for player kiosks on the casino game floor. With PRTG Network Monitor, we can get down to the kiosk and have it running long before guests encounter it, report it to staff, and it makes its way to IT for resolution. The same applies to other task-based machines and endpoints that are customer-facing. With configurable email alerts and a heads-up display, IT staff can be far more proactive in our ability to provide a best in class guest experience. This is critical because you only get one chance to make an excellent first impression.
January 23, 2020

Dive into the Traffic

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Current use is within our infrastructure group. I am a networking engineer and am always looking for a better way to monitor net-flow, SLA and SNMP information. Current use has been net-flow traffic out of several of our locations where we have had bandwidth issues. We've been able to tell who the big users are, times, etc., basically what you get from net-flow. The benefit has been the graphical interface that PRTG presents the information.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use PRTG Network Monitor as a central monitoring platform for our 4 corporate sites (including Amazon AWS) as well as all of our customer locations (around 10 sites) that are spread across the USA. It's our primary monitoring tool for our entire organization. It does SNMP monitoring well and it makes remote support (an essential part of our business model) of all of our sites possible will alerts that get sent to whoever needs to be notified when something happens.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use PRTG to monitor a fairly large, complex and multi-site network. Monitoring in the region of 4000 sensors over a few hundred servers, network devices, printers, CCTV, Wi-Fi APs, web hosts, etc.
The biggest problem we used to have was that we had several monitoring systems managed by different departments around the business. With the introduction of PRTG, we have been able to consolidate these systems into PRTG and manage it centrally.
PRTG gives us a really good visual overview of all the relevant things we need to monitor to meet customer SLA's and we find that with the help of the email alerts and a visual map on a large screen in the office, we can keep on top of any issues.
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