Monitor your devices with PRTG Network Monitor
We use PRTG Network Monitor in our organization since 2021; we started with the free solution with 100 sensors to check with ping our …
Starting at $1,750 perpetual license
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What is PRTG?
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
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Popular Features
- Alerts (55)7.676%
- Network monitoring (54)7.676%
- Automated network device discovery (49)7.474%
- Hardware health monitoring (52)6.868%
Reviewer Pros & Cons
Pricing
PRTG 500
1,750
On Premise
perpetual license
PRTG 1,000
3,200
On Premise
perpetual license
PRTG 2,500
6,500
On Premise
perpetual license
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
PGT 305 : MINI PROJECT - DEMO VIDEO PRTG NETWORK MONITOR
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Prtg demo | Prtg network monitor demo | Prtg
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Giám sát mạng máy tính với phần mềm PRTG Network Monitor
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PRTG Network Monitor Demo
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PRTG Network Monitor Live Demo
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Monitor Large Scale Environments the Easy Way - PRTG Network Monitor
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Product Details
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What is PRTG?
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more. It also includes free VoIP monitoring software.
PRTG Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
Frequently Asked Questions
PRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.
Reviewers rate Network monitoring and Alerts and Network mapping highest, with a score of 7.6.
The most common users of PRTG are from Mid-sized Companies (51-1,000 employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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- Recommendations
PRTG Network Monitor is a versatile tool that has proven to be invaluable for a wide range of users and organizations. Small and mid-sized firms with limited IT resources have found it to be an effective solution for monitoring their servers, switches, storage, and essential services almost 24/7. By providing a quick overview of many systems at once, the software saves these organizations from receiving alerts from multiple places or watching several different screens.
Telecommunications companies also benefit greatly from PRTG Network Monitor's capabilities. It allows them to monitor major backhaul telecommunication links, thousands of devices deployed in multiple locations, and even multi-tenanted virtual environments. The software's event monitoring, alerting, capacity management, and uptime reporting features provide these companies with the metrics they need for OLAs and SLAs.
Similarly, organizations rely on PRTG Network Monitor to keep a close eye on their network devices, servers, and services both locally and remotely. By providing real-time information about the system's health and alerting the team when something goes offline or down, the software enables proactive issue resolution and quicker recovery. The ability to display the software on TVs throughout the department also allows other employees to see the status of the infrastructure.
In various industries, such as R&D departments or customer service centers, PRTG Network Monitor serves as a crucial fault and performance monitoring tool. It helps these teams monitor services, databases, bandwidth utilization, server performance, and application uptime. The historical data provided by the software aids in tracking trends and establishing baselines for resources. Notably, its flexibility in configuration and customization is appreciated by users across different settings.
PRTG Network Monitor is not limited to specific sectors but offers value to many use cases. From monitoring network gear and VPN tunnels to overseeing classroom environments or casinos' game floors' kiosks, this software proves its versatility time and again. Its extensive functionality allows users to consolidate multiple monitoring systems, meet customer SLAs, and proactively address potential problems before they impact users' experience. PRTG Network Monitor truly shines as a reliable and adaptable tool for network monitoring and system availability.
Intuitive Interface: Users have consistently praised PRTG for its highly intuitive interface, which makes it incredibly easy to use and set up credentials and device monitoring. Many reviewers appreciate how the user-friendly interface streamlines the process of navigating the system.
Out-of-the-Box Monitoring: PRTG's comprehensive monitoring capabilities right out of the box have impressed numerous users. The product offers detailed monitoring without requiring extensive customization or additional packages, saving valuable time and effort during implementation.
Automatic Device Discovery: PRTG's automatic device discovery functionality has received positive feedback from several users. They highlight how this feature simplifies the setup process by automatically detecting and modeling various types of devices, ensuring hassle-free monitoring with minimal manual configuration required.
Confusing User Interface: Some users have found the user interface to be perplexing, difficult to navigate, and lacking in intuitiveness. They have expressed a desire for improvements in the management of the user interface, including visual interfaces and simplification of the top ribbon menu.
Steep Learning Curve: There is a learning curve associated with using the software, especially for those who are new to monitoring solutions. Users have reported difficulties with the setup process and the auto scan feature, and they would appreciate a more straightforward navigation system in the web GUI.
Expensive Pricing Structure: Many users find frustration with the pricing structure since costs increase significantly once they exceed the 100 sensor limit of the free version. The licensing cost is considered expensive, particularly for small businesses. Users feel that there should be a more budget-friendly software option available for medium-level customers.
Users recommend purchasing a licensed version of the software for proper functioning. They have found that the licensed version offers better performance and functionality compared to the free version.
Reviewers advise regularly updating the software to resolve any bugs or issues. By keeping the software up-to-date, users have access to the latest features, enhancements, and security patches.
Customers suggest engaging with the user community for troubleshooting assistance. By exploring the user community, users can find solutions to their queries or problems more quickly and benefit from shared tips, tricks, and workarounds.
Attribute Ratings
Reviews
(1-25 of 55)Companies can't remove reviews or game the system. Here's why
February 23, 2024
Monitor your devices with PRTG Network Monitor
- We can monitor every device on the network
- With warning and alert notifications we can solve problems
- With maps you can show the status of your devices; green means everything ok, yellow is a warning and red something not working properly
- They should add more specific sensors for each vendor, not only few brand
- Improve icons for maps and the way to manage them
- More tutorials and guide for non standard solutions (custom script)
- More integrations with other solutions
July 20, 2022
PRTG Network Monitor an amazing tool for sysadmins
Score 9 out of 10
Vetted Review
Verified User
- It is scalable
- It has graphical monitoring tools
- In licensed version you get almost all the features and it is pay per feature
- It is windows based specifically, so gives issue on Linux systems
- Managing too many Linux machines causes issues
- Monitor the network.
- Keep services running.
- Notifications
- Dashboards
- More functions on the dashboard maker.
- More control on users permissions.
- More backup monitoring options.
- More storage monitoring options.
March 28, 2022
PRTG is a need to have tool for IT
- Monitoring throughput through network devices.
- Monitoring services for a critical application.
- Alerting staff when devices go offline.
- Providing a log of events and system status at any moment in the past.
- PRTG Maps\Web Pages are cumbersome to setup and change.
- The configuration interface is old and is not easy to work with at times.
- Enhanced triggers with more options.
February 24, 2022
Network Monitoring above others
Score 10 out of 10
Vetted Review
Verified User
- Alerting.
- Notifications.
- Historical.
- Maps.
- Easy to use GUI.
- Strong documentation.
May 27, 2021
Perfect for EASY customization!
- Ability to monitor ALMOST anything that is network connected
- Flexibility in monitoring choices (SNMP, Scripts, PINGS, WMI etc)
- Easy to use web GUI for creating monitors, reports, and alerts
- Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
- A better method to easily template\copy monitors across devices
- The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
May 05, 2021
Don't pass on Paessler's PRTG Network Monitor
- Setup was easy.
- Adding devices/sensor is so easy.
- Support is great.
- Cost is reasonable.
- Updates are automatic.
- A more built-in dashboard would be nice.
- Licensing can be tricky since it is not device based. Currently, each sensor (IE interface) counts as a sensor license
May 02, 2021
Small Scale Low Budget Monitoring Solution
- Fault and performance monitoring
- Alerting and reporting
- Custom parameters monitoring using custom probes.
- Support monitoring of large number of devices from same instance.
- By-default integration with 3rd party tools such as Splunk, Service Now
- More stability in the product.
- Probes for cloud services monitoring.
- Allows for very easy agentless additions of monitors.
- Gives simplified views and customizable dashboards in the WUI.
- Gives excellent outputting/exporting options for structured historical data.
- The WUI overall, although it is thorough, could use some simplification to find what you are looking for.
- The WUI could also give better dependency linking, the existing tool is difficult to use.
- An HTML5/more enhanced/more interactive UI design.
May 02, 2021
Complex but flexible network monitoring software
- Ping for general availability of servers every constant time interval.
- By doing so, we can check statistics of availability over a period of given time.
- You can set different monitors for different needs.
- The UI is very "old" and not appealing.
- It's also not intuitive enough, UX-wise.
May 01, 2021
PRTG NMS easier than you think.
- Ping Jitter to identify connection problems
- Traffic monitor for monitoring performance of wan links
- Snmp sensors
- Maps are difficult to make
- Easy usage and implementing.
- Fewer resources needed.
- Low costs for purchases and services.
- More possibilities for monitoring Windows systems, not only over SNMP.
- Easier way to create our own sensors without programming.
April 30, 2021
PRTG Network Monitor Review
- Notification: Device down or up quick notification is prompt.
- Graph, Reporting in a Glance.
- Complex often during troubleshoot
- Interface is very complex for users it can be improve.
- Time tacking configurations(i.e hierarchy etc.)
- community help is not so good
April 30, 2021
Light Weight Network Monitoring Tool
- Out of the box default probes is available
- Distributed architecture
- Light Weight
- More integration options
- Enhanced probe management
- Application Stability and scalability is a must
April 05, 2021
The right size for everyone
- Prompt notifications when a device goes down.
- Beautiful history graph showing you uptime/statuses
- Interface is a little difficult to navigate if you aren't tech savvy.
- Configuration of hierarchy can take a bit of time to set-up.
May 16, 2020
PRTG: best solution for small or big enterprises
- Best for small to big enterprises especially XL1 - unlimited licensing.
- Auto-Discover of all the network devices, VMs in one shot and can easily monitor temperature, latency and such values with less efforts.
- Customized dashboards for NOC, alerts which glimpse, API many other features are available.
- Pricing model is very convincing for small to big business.
- API which you can pull the data from PRTG of your whole network and you can integrate with SOC. This is the best in PRTG.
- It has its own internal database and does daily auto-backups, just copy-paste is enough.
- No need to worry about database.
- Very easy to setup new sensors (new endpoints to monitor).
- High level of customization for various features.
- User-friendly, intuitive web UI.
- Documentation could be a little more thorough/easy to understand.
- Built-in reports could be expanded a little bit more.
- Does not support SSO or more than one Active Directory sync.
April 20, 2020
PRTG. Simple, powerful and reliable
- Monitor servers, CPU, memory, disk, services.
- Monitor network and bandwidth, port up/down.
- Provide options for custom solutions to meet your environment.
- Support is great and always helpful, the often forgotten value of any product.
- OID/MIB import tool.
- SNMP error, doesn't point you in the right direction.
- Being able to customize sensors for each server or application (what is being monitored)
- The variety of hardware and software sensors to choose from is great.
- The accuracy of the sensors. If PRTG is reporting a problem then that event is really happening.
- We can choose the thresholds for each sensor. So for example what is a down state or warning state.
- A lot of options regarding notifications - email, text, timeframes, normal business hours, weekend hours, etc.
- Ability to see and report on sensor history and get uptime stats.
- There is a reporting feature but the reports are not necessarily "pretty".
- The learning curve isn't real steep but it can be a little difficult to configure and get things the way you want them. Definitely trial and error.
- The automatic scan of a server includes a lot of sensors that are not really usable. And considering licensing is based on the number of sensors, it's easier to just pick the sensors you want to monitor. It would be nice if could create a template of sensors to track.
April 16, 2020
PRTG for MSP's
- System Monitoring
- Server Monitoring
- Network Monitoring
- UI can be confusing
- Notifications can be difficult to set up
February 03, 2020
PRTG Network Monitor: Affordable, Effective Network Monitoring with Excellent Support
- Huge array of sensors to allow detailed monitoring of varied systems.
- Extremely configurable and tuneable to meet custom environmental needs.
- Active Directory/LDAP integration is rudimentary and needs improvement.
- Easy to introduce a lot of network noise and load with default sensor recommendations - care is required to avoid causing load problems on endpoints.
January 23, 2020
Dive into the Traffic
- The graphical interface has been excellent in determining bandwidth issues.
- The ease of setup between Cisco equipment and the PRTG.
- Setup itself was particularly easy, I believe I had everything up and running within 10 minutes.
- Granular formatting would be nice. Though I can narrow down several layers, it doesn't allow me to get to the nitty-gritty.
- Security accessing the interface needs to be better. Able to limit access via certain users.
- Template changing.
December 04, 2019
The perfect tool for the little guy
- Consistent, real-time alerts.
- A decent repository of MIB's and OID's for quick auto-discovery.
- User-friendly interface.
- Its MIB library could be expanded by quite a lot, I have to spend a lot of time with device manufacturer support when I need to monitor something specific (fan speed, firmware version, etc).
- It's really not that scaleable beyond 10,000 sensors.
November 26, 2019
PRTG is Great for what it's designed to do.
- Monitor up/down status.
- Provides historical and current data of utilization of circuits.
- Has numerous sensors of different variables to monitor.
- Would like to see a more intuitive user interface.
- Provide backup configs where necessary.
- Update MIBs for more compatibility.
- Visual overview of the whole network making it easy to spot any issues straightaway.
- Email alerting that is fully customizable.
- Proactive monitoring using hundreds of different types of sensors giving the ability to actively troubleshoot issues before customers are affected.
- The probe service can be quite resource-intensive. This can cause false-positive readings from some sensors sometimes.
- The software gets updated very regularly. Whilst this is usually a good thing to fix bugs etc, it does meantime downtime of the monitoring quite often while they are installed.
- The ability to create Maps from Libraries. Very specific issue but a lot of people have been asking for it for years and it is still not available.