Overview
What is PT Practice Pro?
PT Practice Pro is an all-in-one business software solution that has been designed exclusively for use in the rehabilitation therapy industry. This powerful product integrates a wide range of features, including scheduling, billing, documentation and referral management. The platform is highly flexible...
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Product Details
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What is PT Practice Pro?
PT Practice Pro is an all-in-one business software solution that has been designed exclusively for use in the rehabilitation therapy industry. This powerful product integrates a wide range of features, including scheduling, billing, documentation and referral management. The platform is highly flexible and customizable to meet the specific needs of outpatient ambulatory therapy, assisted living, home health and teletherapy settings. With PT Practice Pro's state-of-the-art telehealth solution, therapists can easily connect with patients from anywhere at any time.
PT Practice Pro boasts an impressive clinical library full of customizable flowsheet templates to help organizations spend less time charting their progress notes and more time caring for patients. Additionally, it has over 200 reports dashboards and key performance indicators (KPIs) that offer valuable insights into your organizational performance. The interactive appointment scheduler helps users stay organized while its widely acclaimed patient portal allows clients easy access to online registration as well as appointments and payments at their fingertips. Finally, PT Practice Pro's referral management system streamlines lead generation while strengthening physician relationships helping grow the practice.
PT Practice Pro Features
- Supported: Patient Scheduling
- Supported: Clinical Documentation
- Supported: Billing/Revenue Cycle Management
- Supported: Dashboards and Reporting
- Supported: Patient Portal
- Supported: Patient Referral Management
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PT Practice Pro Integrations
PT Practice Pro Competitors
PT Practice Pro Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | No |
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Users of PT Practice Pro have found that it effectively solves several key business problems. Firstly, it streamlines the documentation process, allowing for faster paperwork flow. Users appreciate the ease of documenting daily notes, progress reports, and evaluations with this tool. Additionally, PT Practice Pro's program is highly user-friendly, making it easy to understand and use, even for those with extensive experience in Practice Revenue Management. This eliminates the need for complicated training or a steep learning curve.
Furthermore, PT Practice Pro excels in customer service, which has been consistently praised by customers as the best in its category. The company is responsive and helpful, providing easily accessible support to users. On top of this, customers have seen their suggestions being implemented as system updates by PT Practice Pro, indicating a commitment to continuous improvement and meeting user needs.
Another key business problem addressed by PT Practice Pro is scheduling efficiency. The software offers a convenient scheduling feature that allows users to quickly navigate through the system and access necessary information at their fingertips. This saves time and improves overall productivity.
Moreover, the integration of PT Practice Pro's biller-friendly platform with the EMR enables users to seamlessly check notes and correct charges without leaving the charge entry screen. This enhances accuracy and simplifies billing processes.
Additionally, PT Practice Pro has been instrumental in ensuring compliance with authorization reminders, simplifying flowsheets and daily notes, and improving reimbursement through proper coding. Users have experienced improved communication and effectiveness within their companies by utilizing this tool.
Overall, users express satisfaction with PT Practice Pro's functionality, performance, and customer support. It successfully addresses business problems related to documentation efficiency, user-friendliness, customer service, scheduling convenience, billing accuracy, compliance management, and communication effectiveness within healthcare practices.
User-Friendly Interface: Many users have praised PT Practice Pro for its user-friendly interface, stating that it is smooth and easy to use. They appreciate the intuitive design and find that the features are sufficient for their teams.
Responsive Customer Support: The customer support offered by PT Practice Pro has received high praise from multiple users. They have found the support team to be highly responsive and helpful in resolving any issues or answering questions. Users value the patience and willingness of the customer support team to walk them through any problems until they are resolved.
Customization Options: PT Practice Pro offers a range of customization options, allowing users to set up documentation that meets their practice needs and insurance requirements. This feature has been highly appreciated by reviewers who value being able to tailor the software according to their specific preferences.
Inconsistent Report Template Functionality: Some users have expressed frustration with the frequent changes in how report templates function without their request, causing them to relearn how to use the system for their specific needs.
Complex and Overwhelming Navigation: Several users found the software to be too busy and difficult to navigate, with too many document options that convey the same information. This abundance of options makes it harder for users to find what they need efficiently.
Limited Customization Options for Reports: Many reviewers have expressed dissatisfaction with the limited customization options for reports. They feel that the pre-built reports do not fit their requirements for conveying evaluation information about clients/patients, leading them to rely on their own report templates instead.