PTC Windchill

Lack of User-Friendliness: Several users have expressed frustration with Windchill's lack of user-friendliness. They find it difficult to navigate and perform tasks efficiently due to the confusing interface and the need for excessive clicks to complete simple actions.

Frequent Errors and Hang-ups: Many users have reported encountering numerous bugs, errors, and program hang-ups while using Windchill, especially when working with larger CAD models. This has resulted in a disruptive workflow and wasted time for these users.

Inadequate Customer Support: Some users have expressed dissatisfaction with the customer support provided by Windchill. They have found it unhelpful and ineffective when seeking assistance or solutions to their issues, leading to further frustration in troubleshooting problems.

Users commonly recommend the following:

1. Use PTC Windchill for product-based companies to manage the entire life cycle of their products. Users find it useful for documentation and saving different types of files. It is especially recommended for automotive and manufacturing companies, as it provides a comprehensive package for product lifecycle management, particularly in product design.

2. Consider Windchill if you are already using Creo as the CAD tool and planning to migrate to PDM. Users highly recommend this combination, as it offers a smooth transition and efficient management of data.

3. Evaluate Windchill before purchasing and create a plan for handling parameters and naming projects from the start. Users suggest taking necessary training to gain appropriate access prior to starting job duties. Training is emphasized as important for utilizing Windchill effectively. Additionally, users recommend rearranging options in Windchill to improve access to route links and notify other users, as well as getting more training when needed.