TrustRadius Insights
ProviderCloud from QGenda (with Shift Admin) solves multiple business problems for healthcare providers, simplifying complex scheduling …
Overview
What is QGenda ProviderCloud?
QGenda ProviderCloud® is a healthcare workforce management platform designed to streamline credentialing, scheduling, and resource allocation for healthcare organizations. According to the vendor, this solution caters to the needs of physicians, nurses, staff, and medical specialties across the healthcare...
Recent Reviews
Leaving a review helps other professionals like you evaluate Workforce Management Software
Be the first one in your network to review QGenda ProviderCloud, and make your voice heard!
Get StartedPricing
N/A
Unavailable
What is QGenda ProviderCloud?
ProviderCloud is a Provider Operations Platform built specifically for healthcare organizations to manage all provider operations information and processes in a central source of truth, from QGenda. QGenda software services now include Shift Admin, acquired in January 2021.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
4 people also want pricing
Alternatives Pricing
N/A
Unavailable
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
What is SAP SuccessFactors?
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
Product Details
- About
- Tech Details
What is QGenda ProviderCloud?
QGenda ProviderCloud® is a healthcare workforce management platform designed to streamline credentialing, scheduling, and resource allocation for healthcare organizations. According to the vendor, this solution caters to the needs of physicians, nurses, staff, and medical specialties across the healthcare market, aiming to optimize staffing, improve patient access, and enhance operational efficiency.
Key Features
Provider Credentialing: According to the vendor, the platform offers streamlined credentialing, payer enrollment, and privileging for all providers, aiming to ensure up-to-date and accurate credentials while improving access to critical provider data.
Provider Scheduling: The platform provides rules-based scheduling for providers, specialties, and departments, aiming to support the unique needs of each provider and optimize deployment and adherence to contracts.
Nurse Scheduling: The platform allows for the creation and management of dynamic schedules for nurses, providing visibility into system-wide staffing targets and labor costs to optimize staffing and improve patient access.
On-call Scheduling: According to the vendor, the platform offers centralized, real-time access to call schedules for all departments, aiming to ensure accurate and efficient on-call management to improve communication and coordination.
Time and Attendance: The platform includes time tracking tools to automate and geo-verify time punches, aiming to ensure complete and accurate payroll based on complex pay rules while streamlining time and attendance processes.
Room Management: The platform provides a centralized, real-time view of room availability, equipment, and care attributes, aiming to allow for space sharing and improved room utilization to optimize resource allocation and improve operational efficiency.
Integration with 85+ systems: According to the vendor, the platform offers the exchange of critical provider data with various systems, seamlessly integrating with EHR, clinical communications, credentialing, payroll, and more to streamline workflows and improve access to care.
Optimize Staffing to Reduce Labor Costs: The platform aims to manage the entire care team to optimize staffing across the healthcare enterprise, aiming to improve patient access and reduce labor costs by ensuring fair and appropriate deployment based on required coverage and care team ratios.
Increase Provider Satisfaction: According to the vendor, the platform aims to ensure schedule visibility and equity to mitigate provider burnout, improve work-life balance for physicians, nurses, and staff, and enable requests and shift swapping to provide schedule autonomy.
Proactively Plan Resource & Capital Expenditures: The platform aims to provide visibility into trends, utilization, and availability of providers, rooms, and resources, aiming to help plan expansion or additional staff based on patient demand, optimize resource allocation, and improve capacity management.
QGenda ProviderCloud Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
ProviderCloud from QGenda (with Shift Admin) solves multiple business problems for healthcare providers, simplifying complex scheduling processes, saving time, and streamlining manual interactions. The software's connection to personal devices over multiple platforms ensures everyone is up-to-date with schedules, preventing shift coverage gaps that can impact patient care. The ability to request days off, trade shifts and pick-up open shifts without direct management involvement has freed up managers to complete more important tasks while reducing employee turnover.
Physician and PA scheduling is made easier with the software as users can select the option to carry over every Monday the same, saving time. The schedule generator saves hours of time each month when creating schedules, reducing manual processes and errors. Moreover, the fair distribution and assignment of shifts on holidays are made possible because previous schedules are available at users' fingertips.
Finally, learning how to create rules that work for the organization in ProviderCloud has been helpful for users, and having great customer service and support with clear information and data accuracy has been critical. The software has made scheduling much easier and faster, coordinating multiple facilities and allowing for individualized scheduling patterns with easy vacation requests rules based on these. In summary, ProviderCloud from QGenda (with Shift Admin) solves numerous business problems associated with healthcare providers' staffing needs by providing a streamlined solution that saves both time and resources while ensuring patient care remains top-notch.
Ease of Use: Users appreciate how easy it is to use ProviderCloud (Shift Admin) for scheduling and time and attendance requirements. Several users have commented on the program's intuitive design, which makes it simple to generate schedules and tweak them as necessary. The platform provides plenty of options for changing scheduling needs and generating monthly or annual data.
Efficient Scheduling: Many users praise ProviderCloud (Shift Admin) for its ability to quickly generate equitable schedules that take into account a large number of variables. Users are impressed with how the system can look through millions of schedule possibilities in minutes, making automated scheduling more efficient than other platforms on the market. Additionally, the program allows users to merge their ProviderCloud (Shift Admin) schedules with iPhone calendars, further streamlining scheduling processes.
Excellent Customer Service: Numerous reviewers highlight the exceptional customer service provided by ProviderCloud (Shift Admin). They report receiving fast responses from tech support when they submit help tickets online, with quick turnaround times for fixes explained in terms anyone can understand. Users also appreciate that quarterly invoices don't include extra surcharges or add-ons.
Complicated System: Some users have reported that ProviderCloud is challenging to navigate, with a steep learning curve. They feel that it can be difficult to find and own the options, especially for new employees.
Limited Reporting Features: Several reviewers have stated that the reporting features in ProviderCloud are limited. It can be challenging to run reports and extract data from the software.
Improvement Needed for Mobile Web App: The mobile web app for admins needs improvement according to some users who found it lacking in functionality compared to the desktop version.
-
Many users recommend giving Shift Admin a try as a robust scheduling platform that makes shift staffing easier. It is found to be helpful in reducing administrative duties and streamlining the scheduling process.
-
Reviewers commend the helpfulness of Shift Admin's support team and recommend reaching out to them for any questions or issues that may arise during the implementation and use of the platform.
-
Users suggest utilizing the customized views feature in Shift Admin to tailor the platform to their specific needs. This allows for a more enhanced experience and optimized efficiency when managing shift schedules.