Name: Qstream in 2 minutes
Uploaded: 2017-05-05T13:21:26.000Z
Duration: 2 min 1 s
Description: Qstream in 2 minutes

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Flowchart

Development

Student Management

Education

Business Intelligence (BI)

Collaboration

Emissions Management

Online Notary

Enterprise

Accounting

Anti-Money Laundering (AML)

CTRM

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

.Net Development

API Management

Authorization

Cloud Storage

Component Content Management

Data Deduplication

Data Governance

Fraud Detection

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Intranet

Load Testing

M2M Application Development

Managed Print

Managed Private Cloud

Managed Public Cloud Infrastructure

Network Performance Monitoring

Output Management

Relational Database Management Systems

Sensitive Data Discovery

Service Virtualization

User Activity Monitoring

Virtual Private Network (VPN)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Data Cleansing

Data Management

Digital Experience Intelligence

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Online Reputation Management

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Transcription

Professional Services

Construction CRM

Customer Relationship Management (CRM)

Headless eCommerce

Sales Engagement

Sales

Data Loss Prevention

Security Information and Event Management (SIEM)

Security

Banking

Car Rental

Church Management

Home Health Care

Intelligent Document Processing

Retail Execution

Vertical-Specific

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### Knowledge Retention and Reinforcement
Users consistently highlight Qstream's ability to enhance knowledge retention and reinforce learning. They appreciate the platform's support in refreshing key takeaways and aiding in long-term retention. The tool's mobile accessibility and competitive elements contribute to a positive reinforcement of knowledge, ensuring that information sticks with users over time. Additionally, the platform's emphasis on continuous learning and reinforcement beyond traditional training methods receives praise for its effectiveness in solidifying knowledge among teams and individuals.

### Learning and Microlearning Programs
User feedback on Qstream's learning and microlearning programs functionality is generally positive, highlighting its effectiveness in enhancing learning and knowledge retention. Reviewers appreciate the platform's ability to deliver short bursts of learning, making it easy for learners to absorb information. The tool's interactive nature and tailored learning approach have been well-received, with users noting the convenience and evidence-based learning methodology. Additionally, the platform's focus on reinforcing learning beyond the classroom setting has garnered praise for its impact on knowledge retention. Users have also commended Qstream for its user-friendly interface and the support provided by the Qstream team in setting up and utilizing the tool effectively.

### Employee Engagement and Motivation
Users consistently praise Qstream's ability to drive high engagement and motivation among participants. The platform's features, such as challenges that stimulate thinking, healthy competition, and coaching tools, are highlighted as key factors in enhancing employee engagement. Additionally, the availability of strong analytics and support from the Qstream team further contribute to creating a motivating learning environment. Managers particularly appreciate the coaching tool and the ability to monitor their team's performance, which aids in fostering continuous engagement and development. Despite occasional challenges in maintaining 100% engagement, users find that Qstream significantly boosts motivation and knowledge retention, ultimately leading to positive outcomes in training strategies and team interactions.

### Gamification and Competition
Users consistently appreciate Qstream's gamification and competition features, noting that they add a layer of excitement and motivation to the learning process. The leaderboard functionality, in particular, is highlighted as a key driver of engagement and participation among team members. The competitive aspect of the platform is seen as a positive force that encourages healthy rivalry and knowledge sharing within the organization. Additionally, the ability to track progress and compare performance against peers is valued for its role in fostering a sense of achievement and continuous improvement.

### Sales Enablement and Effectiveness
Users consistently praise Qstream for its impact on sales knowledge retention and effectiveness in sales enablement. The tool's ability to engage sales reps, reinforce product knowledge, and provide on-the-job learning opportunities has garnered positive feedback. Sales teams appreciate the convenience of accessing training materials on their mobile devices and the competitive element that motivates them to retain information. Additionally, the leaderboard feature and skill assessment tools have proven valuable in identifying and addressing skill gaps within the sales force. Despite some challenges in measuring the direct impact of learning programs, users find Qstream to be a valuable asset in improving sales capabilities and monitoring knowledge development.

### Training Programs
Users unanimously agree that Qstream's training capabilities are highly effective and impactful. The platform's ability to assess skill gaps, reinforce knowledge, and provide on-the-job coaching is widely praised, particularly in field sales but also gaining traction in other application areas. Participants find the leaderboard feature stimulating, boosting engagement and adoption, while managers appreciate the hit map displaying proficiency levels. Additionally, the tool's portability for sales reps and focus on internal challenges and knowledge KPI increase are highlighted as valuable assets for training programs.

### Coaching and Managerial Tools
Users generally appreciate Qstream's coaching and managerial tools features. Reviewers highlight the value of the coaching tool in assessing skill gaps, reinforcing knowledge, and providing on-the-job coaching. The leaderboard and heatmaps are mentioned as effective KPIs that enhance engagement and adoption among participants. However, some users note challenges with navigation in the user interface, particularly in transitioning between the frontline manager view and the dashboard. Despite this, the overall sentiment leans towards the positive impact of Qstream's coaching and managerial tools in various application areas, with a particular emphasis on its usefulness for field sales teams.

Reinforcement Science and Gamification: Many users appreciate QStream's use of reinforcement science and gamification elements, which have made the learning experience engaging for a number of reviewers. The incorporation of these elements has been praised by users for its ability to keep them motivated and involved in the learning process.

Detailed Reports for Identifying Gaps: The detailed reports provided by QStream are valued by several users as they help in identifying gaps and coaching opportunities. These reports offer insights into individual struggles and group performance across different topics, allowing for targeted coaching efforts.

Ongoing Enhancements and Helpful Analytics: Users find the ongoing enhancements and helpful analytics provided by QStream to be beneficial, with multiple reviewers expressing this sentiment. They appreciate that the platform continuously improves based on user feedback, ensuring that it meets their evolving needs. Additionally, the analytics offered by QStream allow for easy tracking of knowledge retention over time, helping organizations identify areas of strength and weakness.

Confusing User Interface: Some users have found the user interface of Qstream to be confusing and not intuitive, making it difficult to navigate and perform tasks efficiently. This sentiment has been expressed by multiple reviewers.

Limited Customization Options in Video Coaching: There are complaints about the lack of customization options in the video coaching feature of Qstream. Users mention that they are unable to have multiple reviewers, customize feedback areas, or allow users to redo their videos.

Time-Consuming Setup Process: The setup process for Qstream is mentioned to be time-consuming, although the company does provide assistance. This concern has been raised by some users who feel that it takes a significant amount of time to complete the initial setup process.

Qstream is a versatile software that has been utilized in various use cases. Customers have found it valuable for training knowledge and reinforcing skills post-event, leading to increased confidence in the presented information. The product is commonly used for new agent orientation and product rollouts, providing a platform for delivering information to employees. Sales training companies have benefited from Qstream as it helps retain knowledge for clients, resulting in increased sales and improved positioning. The software enables global reach to sales representatives, providing insights into their adoption of messaging and identifying areas for improvement. Its lightweight and easy-to-digest questions, delivered over a quarter, cater to the training and knowledge increase of sales teams. Qstream addresses the need for educating sales teams in the field by providing a mobile-friendly approach with a few questions at a time. Immediate feedback and additional details reinforce correct responses, ensuring confidence in future answers. The reporting feature of Qstream is effective in identifying knowledge gaps and provides feedback for future training improvements. It fills the gap between initial new hire training sessions and applying the learned information in real-world scenarios, thus keeping knowledge current. Moreover, Qstream reinforces training on Sales CRM platforms, improving retention and nurturing a desire for continued learning. The product also supports real-time reinforcement and coaching, facilitating electronic measurement of proficiencies and highlighting areas for improvement. By utilizing Qstream, sales teams can quickly learn new material, stay updated, and embed key learnings through reinforcement and gamification.

Qstream headquartered in Burlington, Massachusetts offers their eponymous sales enablement application.

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Pro + Coaching

Enterprise Learning for Global Teams

Flockjay is a sales enablement platform for sales teams used to improve the performance and workflows of their sales teams' with a single platform for content and learning management. The platform gives sales teams the ability to ramp quicker through peer-to-peer learning, crowd-sourced best practices, and AI-driven coaching moments.

Flockjay

Qstream

Sales gamification software facilitates challenges and competitions to motivate sales representatives, with the goal of increasing revenue.

Sales Gamification

Qstream Smart communication

Likelihood to Recommend

Likelihood to Renew

Usability

Sales contest templates

Custom sales contests

Team competitions

Contest flexibility

Sales rep view

Game notifications & updates

Social competition / Game collaboration

Sales performance reporting

Qstream in 2 minutes

Features related to gamifying sales operations.

Includes pre-designed sales competitions based on common sales goals and KPIs.

System administrators and/or players can design customized sales competitions, with different challenges, types of rewards, etc., depending on company culture, goals, and KPIs.

Enables contests involving groups of employees playing against one another, rather than one-on-one competitions or every rep for themselves (as with a leaderboard).

Multiple competitions

Allows for multiple competitions of different types to be going on simultaneously; this kind of complexity is especially important for enterprises.

Administrators can make adjustments to competition design, duration, etc. as needed, allowing sales managers to test and modify different competitive dynamics for agile improvement. Also helps keep contests aligned with current company goals.

Sales reps have their own profiles/personal view of the platform to monitor performance, progress, and goals. May include mini-games or coaching; often mobile access is important.

Mobile game functionality

Users can view results or participate in games and contests on their mobile devices.

Managers and players receive notifications about game developments, game/quota deadlines, and updated competitive rankings.

There is a social element to the competition; the gamification software allows users to post, like, share, and comment on each others’ wins and losses, or integrates to the company’s social/collaboration channel(s). May also allow non-salespeople to get involved.

Sales game integration to Salesforce

Pulls sales performance data and details from Salesforce CRM.

Gamification software reports on individual and team sales results in an engaging, clear, and simple way.

TV streaming

Results of competitions, along with other motivational and competitive material, can be televised. This may be a matter of digitally displaying the sales performance report (static), or may be more like a news report/continuous content feed.

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GrowthPlay

Sales Enablement Manager

Qstream 2017-12-20 23:50:59

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Custom reports

Create custom reports

Limited features

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Ease of use

Direct access

Interface is intuitive

Home

Sales Gamification Software

We are using Qstream to embed key learnings around sales methodology in all our go to market teams.

Gamification: gets reps involved in ways that keep it interesting while bringing in elements of competition.
Mobile: ease of use and direct access to reps while on the move. The interface is intuitive and able to be interacted with in quick increments rather than lengthy elearning.
Coaching: provides direct insights into who is coping and who is not so that enablement efforts can be focused.

Reporting: we only had access to some of the reports so would have liked to see more detail and have the ability to create custom reports.
Licensing: we accessed qstream via Growthplay so only had access to limited features. Would like to see this extended so that we could truly experience all of the qstream benefits.
Content Creation: we were not able to create our own questions and streams but had to rely on the external team. Self-creation and self-directed streams would have been preferable.

Reps have adopted our new sales methodology quicker and with more rigour meaning we are more successful in the field.
We’ve been able to create scale to drive adoption. Without technologies like Qstream, we would never be able to meet our enablement and growth targets.
More reps talking a consistent message means our customer experience has improved at the sales front. This allows us to differentiate versus the competition and ensures we win more often.

Sales adoroion
Reinforcement of key messaging
Live coaching
Gap analysis of teos

Get disparate teams to compete against each other
Look at expanding into other business areas such as marketing or product management

Content deployment for sales
Just in time learning for on the fly training of reps
Ask an expert type functionality to allow our reps to pose a subject matter expert a question in real-time to get answers while out in the field

We would like to have viewed other options rather than being forced to use only Qstream. Fortunately it is good but we would have liked more flexibility upfront as we’ll as full access to all the features rather than just a subset

Mobile app
Reporting and dashboarding
Coaching feedback

Custom reporting
Running multiple streams as an end user
Answering questions on the fly without the mobile app

Qstream

Overview

What is Qstream?