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Intuitive User Interface: Users have found Quadient Inspire to have an intuitive user interface, allowing them to easily navigate and …
Overview
What is Quadient Inspire?
Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.
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What is Quadient Inspire?
Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.
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Making searching easy in Quadient Inspire Scaler (part 1)
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Quadient Inspire?
Quadient Inspire offers a customer
experience management portfolio that provides human-centric communication
solutions that span the entire customer lifecycle, to help organizations to create
meaningful connections with their customers, wherever, whenever they prefer.
Quadient Inspire Features
- Supported: Communication templates for all physical and digital channels available from a single design interface.
- Supported: Mobile phone and in-app push notifications with rich content including images, text and action links and buttons.
- Supported: Deployments for cloud, hybrid, and on-premise.
Quadient Inspire Screenshots
Quadient Inspire Competitors
Quadient Inspire Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | All |
| Supported Languages | All |
Frequently Asked Questions
Quadient Inspire offers a customer experience management portfolio that provides human-centric communication solutions that span the entire customer lifecycle, to help organizations to create meaningful connections with their customers, wherever, whenever they prefer.
OpenText Exstream, Adobe Experience Manager Forms, and Smart Communications SmartCOMM are common alternatives for Quadient Inspire.
Reviewers rate Professional Services highest, with a score of 8.9.
The most common users of Quadient Inspire are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Intuitive User Interface: Users have found Quadient Inspire to have an intuitive user interface, allowing them to easily navigate and perform tasks efficiently. Several reviewers mentioned that the user interface is well-designed and easy to understand.
Helpful Customer Support: Many users have praised the customer support provided by Quadient Inspire. They appreciate the responsiveness of the support team and their willingness to help with any issues or questions that arise. Reviewers have reported positive experiences when interacting with the company's support staff.
Flexible Implementation: The flexibility of Quadient Inspire's product implementation has been highly valued by users. It allows for customization according to specific requirements, enabling businesses to tailor the software to their unique needs. Some users mentioned that this flexibility sets it apart from other similar solutions in the market.
Difficult to Start Without Training: Many users have found it challenging to start using the software without guided training, resulting in a steep learning curve and potential frustration for new users.
Complexity of the Software: Users have mentioned that the software is complex, which can be both good and bad. While some appreciate its advanced features, others find it overwhelming and difficult to use without proper training.
HTML Module Not Easy to Use: Several users have expressed difficulty with the HTML module, especially when comparing it to other popular tools like Dreamweaver. They find it less intuitive and user-friendly, requiring additional effort to achieve the desired HTML look and feel.
Users have made several recommendations for Quadient based on their experiences with the software. First, many users recommend taking all available training and purchasing all modules for Quadient. This helps users fully understand the software's capabilities and utilize its features effectively. Second, users suggest using Customer Journey Mapping (CJM) to map communication flow before building attributes and templates in Quadient Designer and Interactive. This approach allows for a better understanding of how customer communication should be structured. Third, users emphasize the importance of having a clear vision and purpose before using Quadient. Understanding what you want to create and achieving buy-in from other departments can lead to successful implementation. Overall, users find Quadient to be a powerful software solution that offers valuable tools for company growth and customer engagement. It is recommended as a long-term platform choice for improving customer communication management.
Attribute Ratings
Reviews
(1-17 of 17)Companies can't remove reviews or game the system. Here's why
March 31, 2023
Quadient Inspire for solutions to your problems.
Its been years since I've formally evaluated competing products. At my last look, again if you in need of a full variable print solution to drive volumes of production, there is no other software which comes close.
March 30, 2023
Thoughts from a guy "in the trenches"
Quadient excels in speed, functionality, robust features offered and more. I haven't experienced anything as complete as Quadient Inspire.
March 24, 2023
Quadient Inspire is very Inspiring!
Quadient Inspire is a lot more user friendly and faster.
March 23, 2023
Amazing Workhorse
This workhorse blows DesignMerge away. Allowing for an abundance of more complexity.
February 07, 2023
Quadient Inspire, top of the class in customer communications
Planet Pres This software was by far inferior to Quadient Inspire in both user friendliness and processing power. It also has a lot more scope in the software to grow into other avenues where as planet Pres is just a document composition software. As your organisation grows you can buy add ons to suit the business needs from QQuadient Inspire such as scaler. The only downside is that Quadient Inspire is more expensive to purchase.
January 09, 2023
Revolution in power and options for our clients
Previously we used Objectif Lune's PlanetPress suite. A few years ago, when I first became aware of it, this appeared to revolutionise the possibilities when compared to what went before. But now there has been a similar quantum leap thanks to Quadient Inspire. The intuitive methodology of the workflow, precision of the options within the modules, processing power and speed, plus the excellent degree of support offered in the University makes this a vast improvement and has enabled us to offer much more to our clients than would have been possible before.
August 04, 2022
Quadient - Powerfull CCM Tool
Score 10 out of 10
Vetted Review
Verified User
- Quadient Inspire
For the past 5 years, I have been consistently using Quadient Inspire products for customer communication management. The best part of Quadient products is the easy GUI which makes it easy even for non-technical users. And Quadient has a knowledge-sharing site called Quadient University in which developers from around the world can interact with each other and share questions in the community.
June 30, 2022
CCM industry leader and best CCM services tool
- OpenText Application Content Management (formerly ApplicationXtender)
Quadient is more powerful [than] them. Because Quadient Inspire uses all inbuilt features and this is a full CCM service suite. There is very little need to integrate this tool with others for more features and advancements. This tool has better GUI than others and the support for this tool is very good. Documentation is very well defined. The amazing features make this tool lead CCM industry.
May 23, 2022
Quadient Review
It's the leading tool in the current CCM market and is user-friendly.
July 13, 2021
Brilliant software that will do exactly what you need it to, if you know what you need it to do.
Score 10 out of 10
Vetted Review
Verified User
We have looked at no other software.
Score 10 out of 10
Vetted Review
Verified User
Quadient Inspire was used by a third-party supplier for document composition so the choice to use Designer and Interactive was set as we were bringing the function in-house. Adding CJM came afterward and a thorough review of the top 10 journey mapping software in the market was carried out. Other tools investigated were: SugarCRM, Transformation, Smaply, Mapovate, MaritzCX, SuiteCX, IBM Journey Designer, and Pointillist.
I believe that Inspire stacks up well against the other products I've seen. While others have some nice fancy features, I believe that Inspire is the complete package.
The breadth of the solution, in particular, allows you to cover many potential use cases in one solution with great interoperability. Integration with your other solutions is, however, likely to be the deal-breaker.
The breadth of the solution, in particular, allows you to cover many potential use cases in one solution with great interoperability. Integration with your other solutions is, however, likely to be the deal-breaker.
Score 10 out of 10
Vetted Review
Verified User
Back in the 2004-2005, I was working in Telecommunications company. We used Elixir Opus for our document composition. We ran into Quadient software (at the time it was called GMC PrintNet - version 4.5) and were simply amazed. It was unlike anything we have used before. All the problems we were facing with our previous software were easily taken care of in a matter of hours, sometimes even minutes. The whole implementation with full document migration was done in less than two months. Any by only two people! We never looked back from there.
March 21, 2019
Quadient Inspire review
Score 10 out of 10
Vetted Review
Verified User
This is my first product in this category and I believe my company selected Quadient Inspire because amongst all the other software available out there, this was the more suitable to our use, and the price is also affordable.
November 26, 2018
Quadient Inspire: One solution to rule them all
Score 10 out of 10
Vetted Review
Verified User
I have been using this solution since the beginning... and before that I used the previous incarnation... from Printnet 3, to Printnet T, to GMC Inspire Designer, to Quadient Inspire. One of the best things about this solution is that they are constantly evolving, which allows us to continue to evolve.
November 01, 2018
Quadient - Inspiring the world of composition
Score 10 out of 10
Vetted Review
Verified User
The above drop down would not allow me to pick the similar products that I have used previously.
Planet Pres :
Good in its time. Now very slow compared with Quadient.
Compart:
As quick... If not slightly quicker than Quadient. This does not counteract how difficult this software is to use. It has no GUI interface and even advanced programmers struggle to use it.
Both of these products are inferior to Quadient when it comes to implementing within a normal organisation.
Planet Pres :
Good in its time. Now very slow compared with Quadient.
Compart:
As quick... If not slightly quicker than Quadient. This does not counteract how difficult this software is to use. It has no GUI interface and even advanced programmers struggle to use it.
Both of these products are inferior to Quadient when it comes to implementing within a normal organisation.
November 01, 2018
To be the best, go with the best organisations
Having used the legacy platform EMC xPression (now part of OpenText Exstream) the extra functionality of being both a data and composition tool reenforces the market leading stance that Quadient has held for the last 5 years.
The roadmap and focus on continuous improvement and regression testing for Inspire makes it a solid and easy choice for a long-term solution for an organisation.
The roadmap and focus on continuous improvement and regression testing for Inspire makes it a solid and easy choice for a long-term solution for an organisation.