Quadient Inspire

Difficult to Start Without Training: Many users have found it challenging to start using the software without guided training, resulting in a steep learning curve and potential frustration for new users.

Complexity of the Software: Users have mentioned that the software is complex, which can be both good and bad. While some appreciate its advanced features, others find it overwhelming and difficult to use without proper training.

HTML Module Not Easy to Use: Several users have expressed difficulty with the HTML module, especially when comparing it to other popular tools like Dreamweaver. They find it less intuitive and user-friendly, requiring additional effort to achieve the desired HTML look and feel.

Users have made several recommendations for Quadient based on their experiences with the software. First, many users recommend taking all available training and purchasing all modules for Quadient. This helps users fully understand the software's capabilities and utilize its features effectively. Second, users suggest using Customer Journey Mapping (CJM) to map communication flow before building attributes and templates in Quadient Designer and Interactive. This approach allows for a better understanding of how customer communication should be structured. Third, users emphasize the importance of having a clear vision and purpose before using Quadient. Understanding what you want to create and achieving buy-in from other departments can lead to successful implementation. Overall, users find Quadient to be a powerful software solution that offers valuable tools for company growth and customer engagement. It is recommended as a long-term platform choice for improving customer communication management.