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Qualaroo

Qualaroo

Overview

What is Qualaroo?

Qualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.

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Learn from top reviewers

One of the best tools to collect feedback on design prototypes!

Rating: 9 out of 10
December 30, 2021
Vetted ReviewVerified User
Qualaroo Insights helps us iterate faster by embedding the survey into our design prototype templates. In addition to comments, we can test for usability and ask more focused ...
Continue reading
Saurabh Agrahari
Executive - Marketing
Digital Marketing Executive
NerdyTurtlez.com
Qualaroo Insights1 year of experience

One of the best user feedback software we have used

Rating: 9 out of 10
December 17, 2021
IncentivizedVetted ReviewVerified User
We use Qualaroo for collecting feedback on our website and generat[ing] leads on our web pages. It gives us more control to target the right people using advanced targeting op...
Continue reading
Anurag Pandey 🚀
Executive - Marketing
Search Associate
NerdyTurtlez.com
Qualaroo Insights1 year of experience

Amazing feedback and analysis tool

Rating: 9 out of 10
October 7, 2021
Vetted ReviewVerified User
I have been using Qualaroo for over a year now, and I initially bought it for my newly launched website. I wanted to know exactly from where the visitors of my website were ar...
Continue reading
Saumya Sharma
Manager - Information Technology
Business Development Manager
Web Digital Mantra Pvt. Ltd.
Qualaroo Insights1 year of experience

Our products & new features get developed faster

Rating: 9 out of 10
December 22, 2020
Vetted ReviewVerified User
Qualaroo makes it easier for our different groups to collaborate. Across our company, over a dozen teams have access to the tool as part of their workflows. These teams contin...
Continue reading
Aniket Ubhe
Manager - Marketing
Digital Marketing Manager
Analah21
Qualaroo Insights1 year of experience

Does More than Conduct Online Surveys

Rating: 9 out of 10
August 30, 2020
Vetted ReviewVerified User
Qualaroo is a customer & user feedback software, which has been of great help in making our conversion rate optimization strategy effective. We’ve seen a drastic increase ...
Continue reading
Prachi Bajaj
Employee - Marketing
Marketing Specialist
SDP Labs
Qualaroo Insights1 year of experience
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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $199 per month
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Features

Survey Format & Appearance

Features related to the type, look & feel of surveys.

9.3
Avg 7.9

Survey Content

Features related to the content (media, question types, answer types, etc) of surveys.

9.7
Avg 8.5

Survey Logic

Features related to survey flow, or the logic that directs survey question order.

9.2
Avg 8.2

Survey Reporting & Analytics

Features related to reporting & analytics for survey results.

9.6
Avg 8.2

Survey Administration & Security

Features related to administration & security for survey tools and data.

9.8
Avg 8.6

Survey Distribution

Features related to the distribution of surveys.

9.4
Avg 8.2
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Product Details

What is Qualaroo?

Qualaroo Video

What is Qualaroo?

Qualaroo Competitors

Qualaroo Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Qualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.

Qualaroo starts at $199.

Clicktools and QuestionPro are common alternatives for Qualaroo.

Reviewers rate Custom logo/branding and Data export and Standard reports highest, with a score of 9.9.

The most common users of Qualaroo are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 16)

One of the best tools to collect feedback on design prototypes!

Rating: 9 out of 10
December 30, 2021
SA
Saurabh Agrahari
Digital Marketing Executive
NerdyTurtlez.com (Education Management, 201-500 employees)
Vetted Review
Verified User
Qualaroo Insights
1 year of experience
View profile
Use Cases and Deployment Scope
Qualaroo Insights helps us iterate faster by embedding the survey into our design prototype templates. In addition to comments, we can test for usability and ask more focused questions from the reviewers. We can compare the feedback from team members and actual users.
Pros
  • It works perfectly with our Axure tool. We can embed surveys without writing any code to collect more targeted feedback from shareholders and reviewers.
  • The in-built survey templates helped us design usability surveys when we first started using the tool.
  • It has a minimal learning curve. The survey creator is very intuitive and easy to use.
Cons
  • It would be better if there were a separate price tier for the design prototype feature. It would make the tool more affordable.
  • It needs more question types like the ranking question.
Likelihood to Recommend
It makes it easy to move from design to development. We collect highly targeted feedback without organizing a meeting to discuss every iteration, saving time and effort. The comments are open-ended and unorganized. But with survey Nudges, we can ask additional questions about design UI/UX.

One of the best user feedback software we have used

Rating: 9 out of 10
Incentivized
December 17, 2021
AP
Anurag Pandey 🚀
Search Associate
NerdyTurtlez.com (Education Management, 51-200 employees)
Vetted Review
Verified User
Qualaroo Insights
1 year of experience
View profile
Use Cases and Deployment Scope
We use Qualaroo for collecting feedback on our website and generat[ing] leads on our web pages. It gives us more control to target the right people using advanced targeting options. We use branched surveys to redirect users to the relevant pages depending on their survey answers. It helps to guide the visitors through the conversion funnel more efficiently.
Pros
  • The question branching feature is very effective in driving customers to relevant links. We show the branched survey nudges to the visitors and redirect them to the relevant pages depending on their answers.
  • The advanced targeting options are well designed. We can combine different target conditions with a few clicks to show the surveys to the right people.
  • The ability to export the survey report helped us to use the feedback with our CRM tools.
Cons
  • It would be more effective if the reporting section had more filter options.
  • Needs a way to give a bird-eye view of all the question branches in a survey to work faster.
Likelihood to Recommend
It has helped to generate more leads using survey nudges. It produced a higher response rate than pop-up surveys and helped us to increase relevant traffic on various web pages.

Amazing feedback and analysis tool

Rating: 9 out of 10
October 07, 2021
SS
Saumya Sharma
Business Development Manager
Web Digital Mantra Pvt. Ltd. (Information Technology & Services, 201-500 employees)
Vetted Review
Verified User
Qualaroo Insights
1 year of experience
View profile
Use Cases and Deployment Scope
I have been using Qualaroo for over a year now, and I initially bought it for my newly launched website. I wanted to know exactly from where the visitors of my website were arriving so that I could put in marketing efforts on different domains accordingly. I was quickly able to get to the bottom of the traffic, and it has been smooth sailing ever since.
Pros
  • The feedback analysis and reporting system has always been the biggest upside.
  • The feature of make sense of free-form responses is amazing...saves a lot of time
  • Ability to personalize the survey questions and templates.
Cons
  • Sometimes the sentiment analysis only yields vague results
  • There is no option to drastically change the appearance of the nudge; we can only tweak the placement.
  • The cost of the software for small businesses or individual owners is quite high.
Likelihood to Recommend
Qualaroo is an ideal tool to analyze website traffic and also know what visitors like or dislike on your website. But if you want to know exactly what the users are doing then heatmaps or session recording software is a better option. To do that you can integrate such software with Qualaroo to get the best outcome.

Our products & new features get developed faster

Rating: 9 out of 10
December 22, 2020
AU
Aniket Ubhe
Digital Marketing Manager
Analah21 (Real Estate, 201-500 employees)
Vetted Review
Verified User
Qualaroo Insights
1 year of experience
Use Cases and Deployment Scope

Qualaroo makes it easier for our different groups to collaborate. Across our company, over a dozen teams have access to the tool as part of their workflows. These teams continually use the data they receive from customers to shape their thinking and prioritize what they test. The simplicity and ease of this approach to information-gathering are especially important to us because we ship new features as quickly as we can.

When we first onboard new team members to Qualaroo, we immediately hear many different ways they want to use its surveying features – and they often start running these within the week. As an organization, we follow the ‘small teams’ model in order to move quickly and deliver at least one new functionality every week. Using insight-gathering platforms that every team can use helps us stay coordinated despite how quickly we’re aiming to deliver these new features.

Pros
  • Qualaroo’s question engine connects fragmented data points spread across all the customer feedback gathered from varied sources.
  • Qualaroo allows us to connect with our customers’ questions directly so that we can focus on the most important ones on priority.
  • The insights we get from Qualaroo surveys help us prioritize which hypotheses to formally run as an experiment first, and which to implement straight away.
Cons
  • There is no scope of customizing their code. Their integrations run fine, but we would like to merge certain surveys in precise ways with our testing platforms.
  • We want to see more varieties of themes because many new joinees want to run new versions of surveys and tests with striking visual patterns, etc.
  • I’m nitpicking on a similar qualm here but maybe they could break out of the gray interface, it makes the process seem dull.
Likelihood to Recommend

It worked well for us in these scenarios:

  • Collecting and scheduling targeted customers for user testing or product feedback interviews.

  • Asking targeted questions about what specific customers want or need help with achieving, to spark ideas and see if our expectations match what customers tell us.

  • Providing step-by-step guidance to explore hypotheses about what kind of assistance will best help new customers. (When these are successful, they are formally built into the customer experience.)

  • Gathering data to share between groups to help address differences in expectation or opinion.

Does More than Conduct Online Surveys

Rating: 9 out of 10
August 30, 2020
PB
Prachi Bajaj
Marketing Specialist
SDP Labs (Computer Software, 11-50 employees)
Vetted Review
Verified User
Qualaroo Insights
1 year of experience
Use Cases and Deployment Scope
Qualaroo is a customer & user feedback software, which has been of great help in making our conversion rate optimization strategy effective. We’ve seen a drastic increase in returns on marketing investment as compared to the results we got after using other feedback tools. We are still in the process of using the tool to its full potential.
Pros
  • Qualaroo uncovers visitor intent in real-time and in context.
  • It delivers mapped page-level feedback through the conversion funnel that helps identify user behavior.
  • It’s a must-have tool for your CRO toolbox to understand customers' intent and then work on improving the product/services accordingly.
Cons
  • The "exit survey" functionality doesn't work smoothly on landing pages because the nudge pops up when a visitor's cursor is in the navigation area of the opened tab.
  • Net promoter score question type is somewhat constraining, as there is no control over labels.
  • Analytics and reporting can be a bit more comprehensive.
Likelihood to Recommend
We feel that Qualaroo Insights is an appropriate customer feedback tool for all kinds of businesses from small scale to large scale. It can let you target the right audience by asking the right questions at just the right time through advanced targeting and actionable user insights.
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