TrustRadius Insights
Effective Question Engine: Many users have found that Qualaroo's question engine effectively connects fragmented data points from various …
Starting at $199 per month
View PricingOverview
What is Qualaroo?
Qualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.
Recent Reviews
Popular Features
- Data export (12)9.999%
- Response tracking (12)9.292%
- Survey logic flexibility (12)9.292%
- Survey templates (11)9.090%
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $199 per month
Features
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Product Details
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What is Qualaroo?
Qualaroo Video
What is Qualaroo?
Qualaroo Competitors
Qualaroo Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Qualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.
Qualaroo starts at $199.
Clicktools and QuestionPro are common alternatives for Qualaroo.
Reviewers rate Custom logo/branding and Data export and Standard reports highest, with a score of 9.9.
The most common users of Qualaroo are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(25)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Effective Question Engine: Many users have found that Qualaroo's question engine effectively connects fragmented data points from various customer feedback sources. This feature has been praised by several reviewers for allowing them to focus on the most important questions and prioritize them accordingly.
Capture Additional Information: The ability to capture additional information about respondents, such as UTM data, has been highly appreciated by users. This functionality has helped many reviewers gain deeper insights and make more informed decisions based on the collected data.
Valuable Exportable Raw Data: Users find the exportable, raw data provided by Qualaroo to be valuable for deeper analysis. Several reviewers have mentioned that this feature allows them to extract the necessary information and use it with other CRM tools, enhancing their overall data analysis capabilities.
Limited customization options: Some users have expressed that there is no scope for customizing the code, which restricts their ability to merge surveys with their testing platforms. This limitation has been frustrating for those who require a more tailored approach to their surveys.
Lack of visual variety in themes: Many reviewers have mentioned a desire for more varieties of themes to make surveys and tests visually appealing. The current selection of themes is considered limited and does not cater to diverse design preferences.
Dull interface with limited interactivity: Users find the gray interface dull and wish for a more interactive dashboard for deeper analysis. The lack of interactivity hinders their ability to explore data effectively and limits the overall user experience.
Based on user reviews, here are the three most common recommendations for Qualaroo:
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Users have found that Qualaroo effectively handles multiple surveys without adding complexity. They recommend utilizing it for all customer feedback needs and appreciate its ability to capture feedback without requiring an in-house tool. Additionally, users find Qualaroo to be a great option for quick and simple in-product surveys.
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Reviewers advise thoroughly researching competitors and fully utilizing Qualaroo's features. By doing so, businesses can gain valuable insights and extract the maximum value from using the product.
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Users consider Qualaroo to be a strong tool that delivers great value and insights. They emphasize its effectiveness in capturing feedback and the importance of incorporating it into their feedback strategies.
Overall, users highly recommend Qualaroo for various customer feedback needs. They praise its simplicity, effectiveness, and ability to provide valuable insights. Furthermore, they encourage businesses to thoroughly explore its features and integrate it into their feedback strategies for optimal results.
Attribute Ratings
Reviews
(1-14 of 14)Companies can't remove reviews or game the system. Here's why
January 06, 2022
A perfect market and user research tool
Score 10 out of 10
Vetted Review
Verified User
December 30, 2021
One of the best tools to collect feedback on design prototypes!
Score 9 out of 10
Vetted Review
Verified User
Before Qualaroo, I uses many tools, but I am fully satisfied with this software.
December 17, 2021
One of the best user feedback software we have used
- Slack and Zendesk Explore
In addition to generating leads on our website, Qualaroo collects feedback on our website. With the advanced targeting options, we can target the right people.
October 07, 2021
Amazing feedback and analysis tool
Score 9 out of 10
Vetted Review
Verified User
Qualaroo has been a lot better as compared to other survey products because the results are much more detailed, and they give a proper understanding and the reasoning behind the feedback.
October 07, 2021
A very comprehensive survey tool.
Score 10 out of 10
Vetted Review
Verified User
Qualaroo is a much more intricate tool when compared with Google Forms. I can see that it provides a lot more customization and additional features that are impossible to find in Google Forms.
March 19, 2021
More than just an online survey tool
Score 10 out of 10
Vetted Review
Verified User
September 29, 2020
Qualaroo Connects Our Client Success Teams Worldwide Through Insights
Score 9 out of 10
Vetted Review
Verified User
November 09, 2019
Qualaroo is a great tool for conducting online surveys
Qualaroo is easy to use.
July 18, 2019
Fantastic tool for gaining valuable insights!
We decided to go with Qualaroo because it offered the ability to capture UTM data, as well as sent event information back to Google Analytics. In addition, the services Qualaroo provided was just right - not too many bells and whistles at a fair price point. Overall, Qualaroo was the right fit for us.
December 27, 2018
Using Qualaroo to drive customer insights
Qualaroo makes it very easy to launch a quick survey based on templates or custom questions with an intuitive user interface. It is also very flexible and can be easily integrated with AB testing thanks to the advanced options. Reports are getting better but analytics wise it's still not up to the refinement level of SurveyMonkey but it does beat the latter in terms of UI experience.
When compared to SurveyGizmo, the flexibility on surveys is what stands out and how easy it is to create different survey flows.
When compared to SurveyGizmo, the flexibility on surveys is what stands out and how easy it is to create different survey flows.
July 31, 2017
Qualaroo Review
- Hotjar and SurveyMonkey
I've used other survey tools in the past, like SurveyMonkey, but the closest tool that I've used in the same way is the poll functionality in Hotjar. I find that both are good tools to survey visitors, but Qualaroo provides further advanced features and ease of analysis than relying on Hotjar alone for surveying.
December 31, 2014
Qualaroo: a reliable solution in a fast-changing market
Score 7 out of 10
Vetted Review
Verified User
At the time that we chose Qualaroo (fall of 2013), it had features that we couldn't get with WebEngage (regular expression targeting and exit surveys). Qualaroo is also a more pro-active form of soliciting feedback than UserVoice. Qualaroo is more suited to an active marketing and sales mindset where UserVoice is more suited to a passive tech support mindset. Qualtrics, SurveyMonkey, and Wufoo are all more traditional, long-form, stand-alone web survey tools.
November 18, 2014
Qualaroo provides flexible targeting and a good response rate.
Score 9 out of 10
Vetted Review
Verified User
Qualaroo makes targeting and traffic allocation much easier. It get a better response rate than Usabilla. It has more limited survey ability than products designed specifically for surveys (SurveyMonkey and Qualtrics), but those packages do no provide pop-ups in the standard package.
October 22, 2013
Qualaroo is still the king of microsurveys
Score 7 out of 10
Vetted Review
Verified User
We tried using SurveyMonkey for microsurveys, but the result was less impressive. Qualaroo offered the level of customization we desired - for example, being able to set a delay for the survey popup.