TrustRadius Insights
Effective Question Engine: Many users have found that Qualaroo's question engine effectively connects fragmented data points from various …
Starting at $199 per month
View PricingOverview
What is Qualaroo?
Qualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.
Recent Reviews
Popular Features
- Data export (12)9.999%
- Response tracking (12)9.292%
- Survey logic flexibility (12)9.292%
- Survey templates (11)9.090%
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $199 per month
Features
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What is Qualaroo?
Qualaroo Video
What is Qualaroo?
Qualaroo Competitors
Qualaroo Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Qualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.
Qualaroo starts at $199.
Clicktools and QuestionPro are common alternatives for Qualaroo.
Reviewers rate Custom logo/branding and Data export and Standard reports highest, with a score of 9.9.
The most common users of Qualaroo are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(25)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Effective Question Engine: Many users have found that Qualaroo's question engine effectively connects fragmented data points from various customer feedback sources. This feature has been praised by several reviewers for allowing them to focus on the most important questions and prioritize them accordingly.
Capture Additional Information: The ability to capture additional information about respondents, such as UTM data, has been highly appreciated by users. This functionality has helped many reviewers gain deeper insights and make more informed decisions based on the collected data.
Valuable Exportable Raw Data: Users find the exportable, raw data provided by Qualaroo to be valuable for deeper analysis. Several reviewers have mentioned that this feature allows them to extract the necessary information and use it with other CRM tools, enhancing their overall data analysis capabilities.
Limited customization options: Some users have expressed that there is no scope for customizing the code, which restricts their ability to merge surveys with their testing platforms. This limitation has been frustrating for those who require a more tailored approach to their surveys.
Lack of visual variety in themes: Many reviewers have mentioned a desire for more varieties of themes to make surveys and tests visually appealing. The current selection of themes is considered limited and does not cater to diverse design preferences.
Dull interface with limited interactivity: Users find the gray interface dull and wish for a more interactive dashboard for deeper analysis. The lack of interactivity hinders their ability to explore data effectively and limits the overall user experience.
Based on user reviews, here are the three most common recommendations for Qualaroo:
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Users have found that Qualaroo effectively handles multiple surveys without adding complexity. They recommend utilizing it for all customer feedback needs and appreciate its ability to capture feedback without requiring an in-house tool. Additionally, users find Qualaroo to be a great option for quick and simple in-product surveys.
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Reviewers advise thoroughly researching competitors and fully utilizing Qualaroo's features. By doing so, businesses can gain valuable insights and extract the maximum value from using the product.
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Users consider Qualaroo to be a strong tool that delivers great value and insights. They emphasize its effectiveness in capturing feedback and the importance of incorporating it into their feedback strategies.
Overall, users highly recommend Qualaroo for various customer feedback needs. They praise its simplicity, effectiveness, and ability to provide valuable insights. Furthermore, they encourage businesses to thoroughly explore its features and integrate it into their feedback strategies for optimal results.
Attribute Ratings
Reviews
(1-15 of 15)Companies can't remove reviews or game the system. Here's why
January 06, 2022
A perfect market and user research tool
Score 10 out of 10
Vetted Review
Verified User
- Qualaroo has proven to be extremely useful when it comes to improving conversions.
- We deployed Qualaroo on our website to survey visitors and uncover their pain points about our landing page.
- Using the feedback, we made several critical changes to our page, including the visibility of the CTA button, information on the page, and the quality of pictures. Since the implementation, there has been a significant increase in conversions, and our visitors have been getting a lot more value from the landing page.
December 30, 2021
One of the best tools to collect feedback on design prototypes!
Score 9 out of 10
Vetted Review
Verified User
- The positive impact is it can save my time and we learn more about my users.
- It helps with creating surveys.
- The ab testing feature is very good.
December 17, 2021
One of the best user feedback software we have used
- We have a lot of benefits after using Qualaroo and we have a positive ROI
October 07, 2021
Amazing feedback and analysis tool
Score 9 out of 10
Vetted Review
Verified User
- Visitor's tracking really helped us in channelizing our marketing efforts and increased our ROI
October 07, 2021
A very comprehensive survey tool.
Score 10 out of 10
Vetted Review
Verified User
- Qualaroo helped in getting valuable feedback from our customers
- It helped us in improving our landing pages and our conversion rate has significantly increased while using Qualaroo
March 19, 2021
More than just an online survey tool
Score 10 out of 10
Vetted Review
Verified User
- It has helped us establish the feedback based optimization process for our products. We are continuously making improvements to our products, so survey feedback helps us stay on the right track.
- It has made it easy to figure out the preferences and interests of our customers. We use online surveys to collect feedback about proposed features. We can then implement the ones that appeal most to our customers, both functionally and aesthetically.
- The internal survey mechanism has helped us create a healthy environment for our employees. With Qualaroo, we were able to identify areas for improvement to create a better workplace environment for our employees.
December 22, 2020
Our products & new features get developed faster
Score 9 out of 10
Vetted Review
Verified User
- Qualaroo gives us the insights we need to answer specific questions, connect with our customers, and in general feed ideation during early stages of product discovery.
- The speed with which our product R&D teams can go from 0 to getting usable data is highly valuable to us. We operate and move quickly, so our tools must be self-serve and easy to use in order to be viably added to our team’s development process. Qualaroo is like that, so we have been sticking with it. In less than 5 minutes, teams can go from having almost entirely opinion-backed ideas to having ones that are data-backed by targeted customer feedback. This step in the discovery process makes us more efficient and increases the chance that the experiments we run will yield a positive impact.
- Understanding and anticipating customer needs is the backbone of our product development strategy. All our employees are encouraged to identify and address these needs in some way as part of their jobs. We have an in-house feedback collection process that also runs on Qualaroo to see what our collaborative minds can think of.
September 29, 2020
Qualaroo Connects Our Client Success Teams Worldwide Through Insights
Score 9 out of 10
Vetted Review
Verified User
- Qualaroo enables teams within our company to adapt to the needs of our customers and to share data across the organization. Survey-based feedback loops, coupled with web optimization tools, give our product, design, and marketing teams the information necessary to make data-driven judgment calls.
- We also survey random people—individuals who have never used our product—to diagnose problems with first-time user experiences. This reduces chances of wasted effort during designing.
- We use Qualaroo to always keep an eye on customer pain points across the world. The company prioritizes research as part of all operations, even without a dedicated budget or team, because Qualaroo serves that purpose for us.
August 30, 2020
Does More than Conduct Online Surveys
Score 9 out of 10
Vetted Review
Verified User
- Compared with other online surveys, Qualaroo nudge is pretty easy to spot, and the response rate is extraordinary.
- Our company mainly uses Qualaroo to recognize the needs of customers on particular web pages and how they can be taken care of.
- We can plan our sales strategy to generate additional leads.
July 18, 2019
Fantastic tool for gaining valuable insights!
- Qualaroo has helped us to uncover, diagnose, and treat pain points on our site to improve our visitor's experience
- From the improved experience, we're hoping to see an uptick in purchases and advocacy
December 27, 2018
Using Qualaroo to drive customer insights
- Qualaroo is key to identify pain points on specific customer journeys such as the sales flow saving us money in the long run.
- Qualaroo helps us connect with our customers and ask direct and indirect questions online, collecting invaluable insights.
- Qualaroo comes with an easy to use interface that expedites insight collection and a solid reporting dashboard that saves us time and money.
July 31, 2017
Qualaroo Review
- Increased understanding of persona and broad demographic information of our visitors.
- No observable impact to our conversation rate while conducting surveys to gain further insight into our pages, and visitors needs.
- Discovery of specific feedback of what is missing and not working on pages which have allowed us to take those insights, turn them into hypotheses, and test.
December 31, 2014
Qualaroo: a reliable solution in a fast-changing market
Score 7 out of 10
Vetted Review
Verified User
- Qualaroo has allowed us to take questions that come up in weekly team meetings and translate them immediately (same day) into questions we pose to users, with actionable insights coming back to us within 3-5 days. For sites with larger traffic volumes (in the 100s of thousands of uniques per month, vs ours currently in the 10s of thousands per month), you can probably get actionable data even faster.
- Qualaroo has worked well as an off-the-shelf micro-survey solution, allowing us to focus our limited development resources on other higher-priority projects (vs. trying to engineer our own micro-survey features into our site).
November 18, 2014
Qualaroo provides flexible targeting and a good response rate.
Score 9 out of 10
Vetted Review
Verified User
- Easier response rates and recruitment for research team.
- Customer service has more data on cancellations.
October 22, 2013
Qualaroo is still the king of microsurveys
Score 7 out of 10
Vetted Review
Verified User
- It is very difficult to calculate this without knowing an accurate response rate. We utilize other survey methods that are labor intensive (and thus expensive). Qualaroo is hands-off and requires little work beyond initial setup, so if the response rate is equal to or greater our other systems, it definitely pays for itself. Sadly, because of what I described previously, we don't know if this is true.