Qualaroo Reviews

13 Ratings
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Score 8.4 out of 100

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Nuno Luz | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Return on Investment

  • Qualaroo is key to identify pain points on specific customer journeys such as the sales flow saving us money in the long run.
  • Qualaroo helps us connect with our customers and ask direct and indirect questions online, collecting invaluable insights.
  • Qualaroo comes with an easy to use interface that expedites insight collection and a solid reporting dashboard that saves us time and money.
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Anonymous | TrustRadius Reviewer
July 31, 2017

Qualaroo Review

Score 8 out of 10
Vetted Review
Verified User
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Return on Investment

  • Increased understanding of persona and broad demographic information of our visitors.
  • No observable impact to our conversation rate while conducting surveys to gain further insight into our pages, and visitors needs.
  • Discovery of specific feedback of what is missing and not working on pages which have allowed us to take those insights, turn them into hypotheses, and test.
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Vanessa Johnson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Return on Investment

  • It is very difficult to calculate this without knowing an accurate response rate. We utilize other survey methods that are labor intensive (and thus expensive). Qualaroo is hands-off and requires little work beyond initial setup, so if the response rate is equal to or greater our other systems, it definitely pays for itself. Sadly, because of what I described previously, we don't know if this is true.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Return on Investment

  • Qualaroo has allowed us to take questions that come up in weekly team meetings and translate them immediately (same day) into questions we pose to users, with actionable insights coming back to us within 3-5 days. For sites with larger traffic volumes (in the 100s of thousands of uniques per month, vs ours currently in the 10s of thousands per month), you can probably get actionable data even faster.
  • Qualaroo has worked well as an off-the-shelf micro-survey solution, allowing us to focus our limited development resources on other higher-priority projects (vs. trying to engineer our own micro-survey features into our site).
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Feature Scorecard Summary

Survey templates (3)
8.1
Themes (3)
7.6
Custom logo/branding (3)
7.4
Changes to live survey (4)
8.7
Question design help (3)
8.1
Multiple question types (4)
7.1
Survey logic flexibility (4)
5.6
Response tracking (4)
8.7
Data export (4)
8.7
Standard reports (3)
8.8
Custom reports (3)
5.7
Analytics (3)
5.0
Access controls (4)
8.0
Compliance (4)
8.4
Vendor-offered crowdsourcing (2)
5.5
Respondent restrictions (4)
6.7

About Qualaroo

Qualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.

Qualaroo Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Entry-level set up fee?No