Overview
What is Qualaroo?
Qualaroo Insights allows you to survey or nudge site visitors at various stages of their visit, to gather insights and generate sales leads.
A perfect market and user research tool
One of the best tools to collect feedback on design prototypes!
One of the best user feedback software we have used
Amazing feedback and analysis tool
A very comprehensive survey tool.
More than just an online survey tool
We like it because we can use a single tool to achieve different goals within and outside the organization.
We use Qualaroo across the …
Our products & new features get developed faster
Qualaroo makes it easier for our different groups to collaborate. Across our company, over a dozen teams have access to the tool as part …
Qualaroo Connects Our Client Success Teams Worldwide Through Insights
Research is a part of every team member’s role at our company. It is unfeasible, however, to take part in regular field visits or take …
Does More than Conduct Online Surveys
Qualaroo is a great tool for conducting online surveys
Fantastic tool for gaining valuable insights!
Using Qualaroo to drive customer insights
Qualaroo Review
Qualaroo: a reliable solution in a fast-changing market
Qualaroo provides flexible targeting and a good response rate.
Popular Features
- Data export (12)9.999%
- Response tracking (12)9.292%
- Survey logic flexibility (12)9.292%
- Survey templates (11)9.090%
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $199 per month
Features
Survey Format & Appearance
Features related to the type, look & feel of surveys.
- 9Survey templates(11) Ratings
Includes a selection of pre-made survey templates for different types of surveys.
- 9Themes(10) Ratings
Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.
- 9.9Custom logo/branding(10) Ratings
Allows the user to include their company logo (rather than the survey vendor’s logo) and/or create a company template so that branding is consistent across multiple surveys.
Survey Content
Features related to the content (media, question types, answer types, etc) of surveys.
- 9.8Changes to live survey(11) Ratings
Users can make changes to live surveys after they are published.
- 9.6Question design help(10) Ratings
Includes educational material about question design for research, such as tips, recommendations, and information about best practices.
- 9.7Multiple question types(11) Ratings
Supports a variety of question types, such as multiple choice, select all that apply, ratings, text responses, etc.
Survey Logic
Features related to survey flow, or the logic that directs survey question order.
- 9.2Survey logic flexibility(12) Ratings
Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.
Survey Reporting & Analytics
Features related to reporting & analytics for survey results.
- 9.2Response tracking(12) Ratings
Individual responses are coordinated with demographic information about the respondent. This information is stored and can be used for reporting and analysis.
- 9.9Data export(12) Ratings
Data collected within the tool can be exported to another program for additional reporting/analysis.
- 9.9Standard reports(11) Ratings
Includes canned reports that allow users to generate and share accurate survey results.
- 9.2Custom reports(11) Ratings
Allows users to report on custom metrics, choose which metrics to include in a report, run reports with advanced segmentation and/or customize the look and feel of a report.
- 9.9Analytics(11) Ratings
Allows users to run different types of analysis, such as statistical analysis, cross tabs, sentiment analysis, etc. within the tool.
Survey Administration & Security
Features related to administration & security for survey tools and data.
- 9.8Access controls(11) Ratings
Administrators can limit users’ ability to access data and edit content.
- 9.8Compliance(11) Ratings
Supports privacy compliance and confidentiality standards, such as HIPPA.
Survey Distribution
Features related to the distribution of surveys.
- 9.8Vendor-offered crowdsourcing(7) Ratings
Vendor offers access to an audience or panel of respondents.
- 9Respondent restrictions(9) Ratings
Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Qualaroo?
Qualaroo Video
Qualaroo Competitors
Qualaroo Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(25)Community Insights
- Pros
- Cons
- Recommendations
Effective Question Engine: Many users have found that Qualaroo's question engine effectively connects fragmented data points from various customer feedback sources. This feature has been praised by several reviewers for allowing them to focus on the most important questions and prioritize them accordingly.
Capture Additional Information: The ability to capture additional information about respondents, such as UTM data, has been highly appreciated by users. This functionality has helped many reviewers gain deeper insights and make more informed decisions based on the collected data.
Valuable Exportable Raw Data: Users find the exportable, raw data provided by Qualaroo to be valuable for deeper analysis. Several reviewers have mentioned that this feature allows them to extract the necessary information and use it with other CRM tools, enhancing their overall data analysis capabilities.
Limited customization options: Some users have expressed that there is no scope for customizing the code, which restricts their ability to merge surveys with their testing platforms. This limitation has been frustrating for those who require a more tailored approach to their surveys.
Lack of visual variety in themes: Many reviewers have mentioned a desire for more varieties of themes to make surveys and tests visually appealing. The current selection of themes is considered limited and does not cater to diverse design preferences.
Dull interface with limited interactivity: Users find the gray interface dull and wish for a more interactive dashboard for deeper analysis. The lack of interactivity hinders their ability to explore data effectively and limits the overall user experience.
Based on user reviews, here are the three most common recommendations for Qualaroo:
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Users have found that Qualaroo effectively handles multiple surveys without adding complexity. They recommend utilizing it for all customer feedback needs and appreciate its ability to capture feedback without requiring an in-house tool. Additionally, users find Qualaroo to be a great option for quick and simple in-product surveys.
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Reviewers advise thoroughly researching competitors and fully utilizing Qualaroo's features. By doing so, businesses can gain valuable insights and extract the maximum value from using the product.
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Users consider Qualaroo to be a strong tool that delivers great value and insights. They emphasize its effectiveness in capturing feedback and the importance of incorporating it into their feedback strategies.
Overall, users highly recommend Qualaroo for various customer feedback needs. They praise its simplicity, effectiveness, and ability to provide valuable insights. Furthermore, they encourage businesses to thoroughly explore its features and integrate it into their feedback strategies for optimal results.
Attribute Ratings
Reviews
(1-15 of 15)A perfect market and user research tool
One of the best tools to collect feedback on design prototypes!
One of the best user feedback software we have used
Amazing feedback and analysis tool
A very comprehensive survey tool.
More than just an online survey tool
We like it because we can use a single tool to achieve different goals within and outside the organization.
We use Qualaroo across the whole organization in different departments. We use it to run internal surveys as well as marketing and customer feedback surveys. Our business development team sends surveys to clients to get insights about how well our products and services are performing and what needs to improve.
Our Human Resources team uses it to run internal surveys to collect employee feedback on various aspects of our organization. Qualaroo solves the problems associated with personal interviews, such as biased feedback, or reluctance by bringing anonymity to collect reliable employee feedback.
Our products & new features get developed faster
Qualaroo makes it easier for our different groups to collaborate. Across our company, over a dozen teams have access to the tool as part of their workflows. These teams continually use the data they receive from customers to shape their thinking and prioritize what they test. The simplicity and ease of this approach to information-gathering are especially important to us because we ship new features as quickly as we can.
When we first onboard new team members to Qualaroo, we immediately hear many different ways they want to use its surveying features – and they often start running these within the week. As an organization, we follow the ‘small teams’ model in order to move quickly and deliver at least one new functionality every week. Using insight-gathering platforms that every team can use helps us stay coordinated despite how quickly we’re aiming to deliver these new features.
Qualaroo Connects Our Client Success Teams Worldwide Through Insights
Research is a part of every team member’s role at our company. It is unfeasible, however, to take part in regular field visits or take hundreds of calls. Our client servicing teams need to be available to support our clients’ growth plans, both in cities where we have established offices and in new cities. We use Qualaroo to gather feedback from our clients all over the world and analyze them for insights that can help more of our clients, and help us get new clients, too.
Qualaroo is a straightforward tool that is accessible to everyone at the company. New hires can easily access data to assess patterns in customer behavior. On a daily basis, we deploy Qualaroo questionnaires that reach thousands of people. Team members run ongoing insights studies to pinpoint where and how to invest valuable time and resources. We specifically examine our client onboarding process, when new users install our app or register on our site.