CareLogic EHR

The CareLogic EHR by Qualifacts is a web-based Electronic Health Record (EHR) designed exclusively for behavioral health and human services. CareLogic helps agencies achieve operational efficiency, improve client outcomes, enhance revenue cycle management, and achieve interoperability goals. It is engineered to meet the intricate needs of enterprise-level organizations, multi-location or multi-state facilities, Autism/IDD agencies, SUD treatment, and is adept at supporting CCBHCs. It also supports community care and virtual care settings with mobile accessibility and an integrated patient portal.

CareLogic includes a suite of clinical, administrative, and financial functionalities to ensure every aspect of client care is interconnected, reducing redundancies and improving efficiency. CareLogic provides functionality for intake, scheduling, treatment planning, documentation, alerts, progress notes, ePrescribing, billing, analytics, reporting, outcome tracking, and business intelligence.

CareLogic enhances clinical operations management and the user experience, boasting a minimal click user experience. Its clinical workflows, custom service documents, and form builder capabilities, combined with clinical decision support tools, and a library of evidence-based clinical assessments, drive quality services and outcomes. With advanced outcome instruments, clinicians can measure changes over time and see real‐time data on client progress with visual clinical indicators, population health management reports, and standard outcomes reports. It also includes electronic prescribing and medication management to reduce errors and ensure medication adherence. The Electronic Visit Verification module gathers required data elements and transports them to the data aggregator.

The EHR allows agencies to tailor the system to any unique workflows with self-service capabilities and update processes as needs or regulations change, with the need for IT intervention. This flexibility extends to the reporting capabilities, allowing agencies to configure ad-hoc reports, outcome tracking, and real-time dashboards to demonstrate performance and make data-driven decisions.

CareLogic supports financial operations through integrated revenue cycle management, helping agencies navigate special state requirements, generate clean claims, and meet the needs of value-based reimbursement. It includes insurance eligibility verification, claim scrubbing, and a rules-driven validation engine with ongoing alerts about services that need completion before claim submission. Claim validation reduces errors, and accelerates revenue collection for billable services.

CareLogic ensures adherence to laws and incentive programs, including HIPAA, 42CFR Part 2, Promoting Interoperability, Quality Payment Program (MIPS or APM), and state-specific reporting. State-specific reporting services include report maintenance, state updates, data submission support, and guidance on best practices. The EHR's interoperability enables data exchange with other systems, hospitals, labs, pharmacies, and HIEs.

CareLogic is securely hosted on managed and continuously supervised servers, adhering to security and compliance protocols that encompass persistent SSL encryption, ONC certifications, and SOC 2 Type I and II certificates. For enhanced security, CareLogic offers two-factor authentication and Single Sign-On. According to the vendor, the implementation process typically takes less than six months, and customer support that ensures that agencies can maximize the use of their EHR.