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Users of CareLogic utilize the platform as an Electronic Medical Records system to track and manage client information in healthcare …
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What is CareLogic EHR?
Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.
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What is CareLogic EHR?
Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.
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What is CareLogic EHR?
The CareLogic EHR by Qualifacts is a web-based Electronic Health Record (EHR) designed exclusively for behavioral health and human services. CareLogic helps agencies achieve operational efficiency, improve client outcomes, enhance revenue cycle management, and achieve interoperability goals. It is engineered to meet the intricate needs of enterprise-level organizations, multi-location or multi-state facilities, Autism/IDD agencies, SUD treatment, and is adept at supporting CCBHCs. It also supports community care and virtual care settings with mobile accessibility and an integrated patient portal.
CareLogic includes a suite of clinical, administrative, and financial functionalities to ensure every aspect of client care is interconnected, reducing redundancies and improving efficiency. CareLogic provides functionality for intake, scheduling, treatment planning, documentation, alerts, progress notes, ePrescribing, billing, analytics, reporting, outcome tracking, and business intelligence.
CareLogic enhances clinical operations management and the user experience, boasting a minimal click user experience. Its clinical workflows, custom service documents, and form builder capabilities, combined with clinical decision support tools, and a library of evidence-based clinical assessments, drive quality services and outcomes. With advanced outcome instruments, clinicians can measure changes over time and see real‐time data on client progress with visual clinical indicators, population health management reports, and standard outcomes reports. It also includes electronic prescribing and medication management to reduce errors and ensure medication adherence. The Electronic Visit Verification module gathers required data elements and transports them to the data aggregator.
The EHR allows agencies to tailor the system to any unique workflows with self-service capabilities and update processes as needs or regulations change, with the need for IT intervention. This flexibility extends to the reporting capabilities, allowing agencies to configure ad-hoc reports, outcome tracking, and real-time dashboards to demonstrate performance and make data-driven decisions.
CareLogic supports financial operations through integrated revenue cycle management, helping agencies navigate special state requirements, generate clean claims, and meet the needs of value-based reimbursement. It includes insurance eligibility verification, claim scrubbing, and a rules-driven validation engine with ongoing alerts about services that need completion before claim submission. Claim validation reduces errors, and accelerates revenue collection for billable services.
CareLogic ensures adherence to laws and incentive programs, including HIPAA, 42CFR Part 2, Promoting Interoperability, Quality Payment Program (MIPS or APM), and state-specific reporting. State-specific reporting services include report maintenance, state updates, data submission support, and guidance on best practices. The EHR's interoperability enables data exchange with other systems, hospitals, labs, pharmacies, and HIEs.
CareLogic is securely hosted on managed and continuously supervised servers, adhering to security and compliance protocols that encompass persistent SSL encryption, ONC certifications, and SOC 2 Type I and II certificates. For enhanced security, CareLogic offers two-factor authentication and Single Sign-On. According to the vendor, the implementation process typically takes less than six months, and customer support that ensures that agencies can maximize the use of their EHR.
CareLogic EHR Features
Billing and Claims Management Features
- Supported: Real-time eligibility verification
- Supported: Coding
- Supported: Claims management
- Supported: Claim scrubbing
- Supported: Electronic Claim Submission
- Supported: Automated Claim Tracking
- Supported: Streamlined Data Entry
- Supported: HIPAA Compliance
- Supported: Reporting
- Supported: Financial Reporting
- Supported: Revenue Cycle Management
Patient Scheduling Features
- Supported: Physician Scheduling
- Supported: Rule-based scheduling
- Supported: Automated appointment reminders
- Supported: Multi-location support
- Supported: Calendar interface
Electronic Medical Records Features
- Supported: Charting / document management
- Supported: Templates
- Supported: E-prescribing
- Supported: SOAP Notes
- Supported: Lab and Imaging Integration
- Supported: Patient portal
- Supported: Mobile/tablet support
- Supported: Meaningful Use Certified
- Supported: ONC-ATCB Certified
- Supported: Customization
- Supported: Billing System Integration
- Supported: Standard Chart Templates
- Supported: Workflow automation
Medical Security and Privacy Features
- Supported: Role-based permission levels
- Supported: Password Policies
- Supported: Data backups and redundancy
- Supported: HIPAA compliance
Workflow and Scale Features
- Supported: Task tracking
- Supported: Referrals
- Supported: Specialty-specific workflows
CareLogic EHR Screenshots
CareLogic EHR Video
CareLogic EHR Integrations
- Orion Practice Management System
- Merge
- HealthLink
- Netsmart Methasoft
- Siemens Wintox
- Precision Lab
- Change Healthcare
- Cerner
- Infor
- Care Evolution
- GE Centricity
- Mountain Bird
- Southern Prairie Community Care
- Baystate PVIX
- GracHIE
- SCHIEx
- Pyxis MedStation
- myStrength
- ClientTell
- Vital Interaction
CareLogic EHR Competitors
CareLogic EHR Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | United States |
| Supported Languages | English |
CareLogic EHR Downloadables
Frequently Asked Questions
Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.
NextGen Healthcare EHR, Welligent, Part of the ContinuumCloud, and Foothold Technology are common alternatives for CareLogic EHR.
Reviewers rate Patient portal and HIPAA compliance highest, with a score of 10.
The most common users of CareLogic EHR are from Mid-sized Companies (51-1,000 employees).
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(11)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users of CareLogic utilize the platform as an Electronic Medical Records system to track and manage client information in healthcare organizations specializing in Mental Health or Behavioral Health Care. This comprehensive software allows users to store and access various types of client data, including files, assessments, demographic information, and case notes. The simple design of CareLogic makes it easy for users to keep track of billing, scheduling, and notes through specifically labeled tabs for convenient access and navigation.
One of the notable features of CareLogic is the ability to favorite frequently used tabs, allowing users to quickly view them across multiple screens for convenience. As a result, caregivers can efficiently schedule appointments, document services provided, prescribe medication, and facilitate communication within the agency regarding client information. The integrations within CareLogic also enable seamless billing processes with insurance providers and reporting services to ensure compliance with contractual obligations.
Overall, CareLogic serves as a crucial tool for healthcare organizations in managing client information effectively and efficiently. With its user-friendly interface and comprehensive features, this electronic medical records system streamlines administrative tasks and enhances communication across the agency while maintaining compliance with industry standards.
Intuitive and Easy to Navigate: Many users have praised CareLogic for its intuitive interface and easy navigation. They appreciate how the software is designed specifically for behavioral health users, eliminating unnecessary paperwork and data.
Web-based Accessibility: The fact that CareLogic is web-based has been seen as a major advantage by reviewers. Being able to access the software from anywhere has made it convenient for users, allowing them to work remotely or on-the-go.
Customizable Nature: Reviewers have appreciated the customizable nature of CareLogic. They mention that the software can be tailored to fit the unique needs of each organization, making it adaptable and flexible for different practices.
Difficult to obtain information for customized reports: Some users have found it challenging to gather the necessary data from CareLogic for creating customized reports in Pentaho if they are not familiar with building reports.
Reliance on external program for electronic prescriptions: Users have mentioned that CareLogic relies on an external program to transmit electronic prescriptions, which requires exiting out of the document they are working on. This additional system also incurs an extra cost.
Frequent need for updates and workarounds: Several users have expressed frustration with the constant need for updates and workarounds in CareLogic's functionality. They speculate that this may be due to their agency's location and unique needs, but find it tiresome to always worry about finding a workaround for broken or outdated features.
Users commonly recommend the following:
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Take the time to fully understand all the features. Users suggest investing time in exploring all the features of the software to maximize its effectiveness.
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Consider ease of use and potential components. Users advise evaluating the ease of use for clinicians and discussing potential components that the agency may not want to pay for.
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Set up the software before testing with employees. Users recommend setting up the software before sending it out for employee testing.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
May 15, 2023
Charting and communication in one!
Our company uses Carelogic EHR, by Qualifacts to manage over 1,000+ client accounts. This program makes it easy to keep track of billing, scheduling, and notes through simple design. Different user options are well organized in specifically labeled tabs, and frequently utilized tabs are easy to favorite and view across multiple screens.
- Easy, appointment by appointment billing break downs
- Easy navigation between different windows in the same client account
- Organized panes for different clinical uses
- Crashing is a problem that we have had infrequently in the past
- Speed can sometimes be variable
- Time out occasionally freezes screens
- Scheduling system
- Billing system
- Ability to leave chart notes that are accessible agency wide
N/A
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100%
10.0
100%
10.0
N/A
N/A
- Increased organization
- Aided in agency communication
- Eased training procedures
Cerner was much less organized, and users in our company generally felt it was harder to utilize. There was less options for customization that fit our specific use demographics, and crashing was much more frequent. Obtaining hard copies through Carelogic EHR, by Qualifacts is much easier as well with the print report radio button.
October 12, 2021
CareLogic is great for the price
My company utilizes CareLogic as an Electronic Medical Records. We are a health care organization that specializes in Mental health or Behavioral Health Care and we use it to track client or person served files, assessments, demographic, personal information, case notes and case management documents general documents. It stores all client information.
- Store information
- Data collection
- assessments
- intuitive design
- auto save
- Number of clicks
N/A
N/A
N/A
N/A
N/A
N/A
90%
9.0
80%
8.0
N/A
N/A
- Communication
- Data analysis
- Documentation
CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to.
March 10, 2020
CareLogic: The good, bad, and ugly
CareLogic is our sole health record for client information. It is used by our agency as whole to schedule appointments, document services provided, prescribe medication, and communicate across the agency regarding client information. The integrations within the system allow us to bill the insurance provider and report services to the state in compliance with our contracts.
- Schedule based- the schedule is easy to use.
- Documentation tied to appointment- no question regarding what to complete when a client comes in.
- Prescription software integration with PDMP- no need to check state sites.
- Auto-save documentation- if your internet connection goes out, all is lost.
- Inability to privilege parts of the electronic health record based on role without rigorous setup.
- Reporting is slow and you cannot report on everything in the system.
- Editing forms means creating a copy of the form and making changes- old copies of the form cannot be removed.
- Menu system is hover based- you can easily click the wrong thing.
- There is no way to search the entire menu system.
- There is no way to merge a client's chart if a duplicate is made.
- System administration is only simple items, any thing else you must submit a support ticket.
42.5%
4.3
66.66666666666667%
6.7
N/A
N/A
50%
5.0
27.5%
2.8
26.666666666666664%
2.7
- No more paper records.
- Prescriptions never get lost.
- Staff have many complaints about work flow.
- New hire training has to be ongoing- it's hard to learn.