Name: Qualtrics XM for People Teams
Rating: 7.7 (18 reviews)
Author: Qualtrics

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Attendance Tracking

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Document Generation

File Sync

Enterprise

Accounting

CTRM

Cryptocurrency Mining

Financial Research

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Compliance

HR Management

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Cloud Data Warehouse

Cloud Storage

Container Management

DevOps

Fraud Detection

Hadoop-Related

IT Alert Management

Incident Response

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Mobile Data Security

Network Access Control (NAC)

Network Performance Monitoring

Phishing Detection and Response

Relational Database Management Systems

Requirements Management

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Customer Loyalty Program

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Automotive

Geographic Information

Hotel Management

Insurance Claims Management

Law Practice Management

Mental Health

Multiple Listing Service (MLS)

Pharmacy

Telemedicine

Vertical-Specific

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### Feedback Management
Users consistently highlight Qualtrics XM for People Teams' feedback management as a standout feature, praising its ability to gather valuable insights and feedback from employees. The platform's feedback management tools are commended for their user-friendly interface and the ease with which surveys can be created and distributed. While some users find the insights graphs challenging to interpret, overall, Qualtrics XM for People Teams is recognized for its effectiveness in centralizing feedback and ensuring that every employee's voice is heard.

### Survey Design and Implementation
Users appreciate the ease of creating surveys with Qualtrics XM for People Teams, noting the platform's ability to generate visually appealing and engaging surveys. However, some users have encountered challenges with formatting and error issues, particularly when making quick changes. Despite these drawbacks, Qualtrics XM for People Teams is recommended for both personal and professional survey needs due to its eye-catching survey designs and helpful analytics features.

### Employee Engagement
Users generally praise Qualtrics XM for People Teams for its robust employee engagement capabilities. Reviewers highlight the platform's effectiveness in capturing employee sentiments and measuring engagement with the organization. The ability to track progress year over year and identify areas for improvement has been a valuable feature for many users. While some users find the survey creation process complex, the platform's overall impact on improving employee engagement and reducing attrition is widely acknowledged. Additionally, users appreciate the platform's user-friendly interface and the support provided by Qualtrics in setting up and utilizing the employee engagement tools effectively.

### Employee Experience
Users generally praise Qualtrics XM for People Teams for its employee experience capabilities. Reviewers consistently highlight the platform's effectiveness in capturing employee sentiments and engagement within the organization. The tool is commended for providing valuable insights into employee satisfaction, perceptions, and overall work experience. Despite some minor challenges reported, such as interface usability issues and the need for improved customer support, users acknowledge the significant impact Qualtrics XM for People Teams has had in enhancing employee engagement and retention strategies.

### Data Analysis and Reporting
Users consistently highlight the ease of interpreting and customizing reports within Qualtrics XM for People Teams. While some users find the platform's report section somewhat opaque, the overall sentiment leans towards the platform providing valuable and actionable data insights. The ability to generate meaningful data outcomes reports and share data effortlessly across different departments is a key strength noted by users. Additionally, the platform's PredictIQ and StatsIQ features are commended for their usefulness in effectively communicating results to a non-technical audience.

### Performance Assessment
Users generally find Qualtrics XM for People Teams' performance assessment capabilities to be reliable and effective in measuring employee engagement and identifying areas for improvement. While some users appreciate the ease of use and customization options for assessments, others have noted occasional challenges with customer service responsiveness and certain programming functionalities. The platform's ability to provide insightful data and analytics for organizational assessments is acknowledged, although there are mixed opinions on the extent of its advanced analytics capabilities. Despite some minor drawbacks, Qualtrics XM for People Teams is recognized for its valuable role in facilitating self-assessment reviews and team feedback assessments to enhance overall performance evaluation processes.

### Communication and Training
Users have varied opinions on the training and communication features of Qualtrics XM for People Teams. While some appreciate the ease of communication with the sales team and the educational support provided, others find the platform's learning curve to be steep and the initial training process lacking. Recommendations include spending time on onboarding training and utilizing available resources like training videos to enhance understanding and proficiency with the tool. Despite some challenges, users acknowledge the platform's potential for managing employee life cycles, tracking engagement, and predicting experience drivers.

### Platform Usability and Support
Users consistently highlight the ease of navigation and setup on Qualtrics XM for People Teams, emphasizing its intuitive platform and user-friendly interface. The platform's support features, including helpful help screens and responsive customer support, are also commended for aiding users in overcoming any challenges they may encounter. Additionally, users appreciate the platform's simplicity in conducting surveys and obtaining valuable insights, making it a valuable tool for gathering data efficiently.

Qualtrics Employee Experience is a powerful tool that enables users to measure and improve the experience of their team members and dealership employees. The software offers various use cases that have been reported by users and customers. One of the main use cases is the ability to conduct transactional experience surveys and touch point surveys, allowing users to gain valuable insights into the experiences of their employees. This helps in identifying areas where improvement is needed, such as training or support, and ultimately leads to a more motivated and supported team.

Another key use case of Qualtrics Employee Experience is its ability to provide a multi-layered current view of the employee experience. By gathering feedback from employees, users can understand how they are motivated and supported in achieving their professional goals. This information serves as a basis for training programs and other initiatives aimed at delivering a more consistent experience for both employees and customers.

The software also allows users to gather anonymous feedback from employees, addressing various problems that they may not feel comfortable discussing openly. This creates a safe space for employees to provide honest feedback on processes, culture, and other aspects of their work environment. By identifying and addressing these issues, organizations can create a better work environment for their employees.

One notable feature of Qualtrics Employee Experience is its real-time capabilities. Users can edit questions and view responses in real-time, eliminating the need to wait until the survey is completed. This seamless experience enhances efficiency and enables prompt action based on the gathered insights.

Overall, Qualtrics Employee Experience provides users with valuable tools to measure, improve, and enhance the employee experience. From conducting surveys to gathering anonymous feedback, this software empowers organizations to create a positive work environment while addressing any challenges that may arise.

Impressive Speed of Implementation: Several users have praised the product's speed of implementation, stating that they were able to quickly and efficiently set up and get started with the product.

Satisfactory Distribution of Results: Many reviewers have mentioned that they were satisfied with the distribution of results provided by the product. This indicates that the product effectively delivers the desired outcomes and meets users' expectations.

Noteworthy Data Analysis and Trend Predictions: A significant number of users have highlighted the product's data analysis capabilities and trend predictions as noteworthy. It suggests that the product is able to analyze data effectively, providing valuable insights and accurate predictions about trends.

Confusing User Interface: Some users have found the user interface of the software to be confusing, making it difficult for them to navigate and utilize the features efficiently. They have expressed frustration with unclear menu options, unintuitive layout, and a lack of guidance within the software.

Lack of Results-Oriented Approach: According to several reviewers, they feel that the software lacks a results-oriented approach as it does not provide the desired outcomes or valuable insights they expect. Users have mentioned that despite using the software, they are unable to gain actionable insights or make data-driven decisions.

Ineffective Live Dashboard: Many users have expressed dissatisfaction with the live dashboard feature provided by the software. They believe that it fails to deliver real-time data effectively and present information in a clear and easily understandable manner. Reviewers have highlighted issues such as delayed updates, inaccurate visualizations, and difficulty in customizing or filtering data on the dashboard.

Users have made the following recommendations based on their experiences with Qualtrics:

- Take advantage of the available training and support. Users recommend watching the training videos and spending time on onboarding training to understand and utilize Qualtrics effectively. They also emphasize the value of the support provided by Qualtrics for creating the first survey, as their employees are helpful and well-trained.

- Ensure proper setup and planning. It is advised to make sure user profiles are correctly set up before releasing a dashboard. Users suggest taking time to browse the FAQ section for any questions or concerns. They also recommend being careful and detailed in the decision-making and planning process, including hiring someone with platform expertise and seeking recommendations from current users.

- Explore customization options and capabilities. Reviewers appreciate the ease of use of Qualtrics but also recommend further improving customization options. They suggest updating insight keys and providing tutorials for easier use. Users also suggest dedicating an entire employee to the implementation and administration of Qualtrics for better utilization.

Overall, users find Qualtrics to be a great tool for creating surveys, improving employee engagement, and gaining valuable insights. The recommendations focus on utilizing available resources, careful planning, and further enhancing customization options for better usability.

Qualtrics XM for People Teams  is software to build engaged and high-performing teams, improve manager and individual effectiveness, and make informed and timely business decisions.

PerformYard, headquartered in Arlington, VA, providesperformance management software aimed at providing features for HR and a simple employee experience. It offers HR teams tools to build out any performance management strategy so employees get a streamlined experience so they can focus on quality feedback and effective performance discussions.

Professional

PerformYard

Zoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.

Essential HR

Premium

People Plus

Zoho People

Qualtrics XM for People Teams

360 Degree Feedback Software

Airlines/Aviation

Banking

Likelihood to Recommend

<div><b><u><a rel="nofollownoopener" target="_blank" href="https://www.qualtrics.com/experience-management/?utm_source=trustradius">THE EXPERIENCE MANAGEMENT PLATFORM </a></u></b></div><div><br></div><div>More than 9,000 of the world’s best brands rely on Qualtrics to power their most critical business decisions. <a rel="nofollownoopener" target="_blank" href="https://www.qualtrics.com/research-core/?utm_source=trustradius">Qualtrics Research Core</a> is an enterprise-grade online survey platform designed to: </div><div><br></div><div>- <b>Make sophisticated research simple</b>. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make complex research easier than ever.  </div><div>- <b>Leverage AI to make better decisions.</b> With advanced survey methodology checks, topic and sentiment text analysis, and built-in statistical expertise - transforming your data into actionable insights has never been easier. No Ph.D. required.  </div><div>- <b>Research without Risks.</b> Enterprise-level security,  governance, compliance, and data handling features mean you can protect your most sensitive data and easily adhere to global security laws like GDPR. </div><div>- <b>Automated &amp; Scalable.</b> Leverage built-in integrations and powerful APIs to fit Qualtrics into your business workflows, so you can get to insights faster and drive better business outcomes.</div>

Qualtrics XM for People Teams 2024-04-30 14:34:46

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Adobe Acrobat

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Senior Executive Search Consultant

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Qualtrics Employee Experience 2021-01-03 18:22:55

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Onboarding experience

Data analysis

Easy use

Home

The company uses Qualtrics XM for People Teams to administer our employee surveys. I use Qualtrics XM for People Teams to administer surveys after employees complete training to help us measure training satisfaction.

Survey design and options
Library of stored question types
Branching, skip logic functionality
Create a report output of the results
Version control

Ability to alphabetize answer choices is not available, so you have to manually click an arrow to put new answer choices in the correct alpha order

It provides a common platform across different departments in the company
Employee respondents are familiar with the survey format

We use Qualtrics XM for People Teams for one off surveys, engagement surveys, and life cycle surveys including the exits of all employees leaving our organization. We have dashboards built for all our surveys that provide management with easy to understand visualizations of our data. Once the surveys and dashboards are built it is easy to administer.

Allows for the full customization of your surveys.
Provides lots of gadget options for survey dashboards.
Can launch a survey quicly if needed.

Dashboards take a long time to build.
Surveys must be built well or the results will not be as expected.
Too much customization options in some areas.

The people teams has not provided a ROI at this point.

We use Qualtrics Employee Experience to learn more about our employees from an anonymous standpoint and to improve our processes and culture while maintaining the positives. We use it department-wide. It addresses many problems people might not want to talk about. It is seamless and helps you edit questions and see responses on the fly rather than waiting until it is all completed.

Editabilty
Results oriented
Live dashboard

Improves culture
Scheduling
Process improvement

We use Qualtrics Employee Experience to measure the experience of our team members and team members in our dealerships both through transactional experience surveys and touch point surveys to develop a multi-layer current view of the experience of our team members and how we are motivating them and helping them realize their professional goals. This then informs our training and programmatic work to ultimately deliver a more consistent experience for employees and customers.

Speed of implementation.
Distribution of results.
Data analysis and trend predictions.

Increased 'real time' / 'in the moment' survey styles for employees.

Linked to profit growth.
Lower cost to serve through single platform.
Lower cost to data management due to core integrations with HRMIS.

Salesforce Service Cloud, Qualtrics, Adobe Experience Manager

Qualtrics XM for People Teams

Overview

What is Qualtrics XM for People Teams?