Qualys TruRisk Platform

Formerly Qualys Cloud Platform / Qualysguard

Informative Reports: Many users have praised the informative reports generated by Qualys Cloud Platform. Several reviewers have mentioned that the platform provides detailed and comprehensive reports, allowing them to easily identify security vulnerabilities in their systems. This feature has been highly appreciated by a significant number of customers.

Accurate Vulnerability Identification: The platform's capabilities in accurately identifying security vulnerabilities have been lauded by numerous users. Reviewers have highlighted that Qualys Cloud Platform effectively scans and detects potential weaknesses in their systems, providing them with reliable information to address these issues promptly. This aspect has received positive feedback from a substantial portion of customers.

User-friendly Interface: A considerable number of reviewers have commended the user-friendly interface of Qualys Cloud Platform. Users appreciate how easy it is to navigate through the platform and access different features without any technical difficulties. This intuitive design has made it convenient for many customers to use and maximize the benefits of the platform.

Complicated Program: Some users have found the program to be complicated and challenging to navigate, requiring intuition to execute tasks effectively. This complexity can make it difficult for new users to quickly understand all of its functions.

Messy Interface: Users have mentioned that the interface is cluttered and lacks clear organization, making it hard to find the options they need. The disorganized layout can lead to frustration and inefficiency in navigating the program.

Lack of Customer Support: Several users expressed dissatisfaction with Qualysguard's customer support, citing slow response times and missed SLAs. Prompt and efficient support is crucial for users when encountering issues or seeking assistance, but some felt let down by their experiences with Qualysguard's support team.

Users recommend using Qualys for security purposes, such as security validation and vulnerability assessment. They have found that Qualys does a solid job of detecting network vulnerabilities and reporting on them. Some users specifically recommend deploying agents on all endpoints and doing authenticated scans with Qualys to improve the accuracy of the results.

Users advise exploring product trials carefully to understand where Qualys might fall short of expectations. While many users find Qualys to be a valuable tool for security improvement and business analysis, they also note that it has a learning curve and can be difficult to set up initially.

Users mention that Qualys is more expensive compared to other products on the market but still worth the investment. They recommend integrating Qualys into the workflow of security scanning and highlight its functionalities and inbuilt features as reasons to choose it. Some users also suggest improving customer support for Qualys as an area of enhancement.

Overall, users strongly recommend Qualys as a reliable tool for security assessment, especially for enterprise organizations where vulnerabilities can have serious consequences for the business.